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Business Profile

Retail Shoes

KURU Footwear

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Retail Shoes.

Reviews

Customer Review Ratings

4.76

Average of 573 Customer Reviews

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Review Details

  • Judy G

    Date: 12/14/2022

    Judy G

    Date: 12/14/2022

    Great customer service. My return and reorder was very quick and easy. Will definitely continue to wear Kuru shoes.

    KURU Footwear

    Date: 12/21/2022

    What a great positive experience with the customer service team and that the return and reorder process was quick and easy. It's always a pleasure when a customer has a smooth experience with returns and reorders, and it's great to hear that you will continue to wear Kuru shoes.

  • Jeff F

    Date: 12/13/2022

    Jeff F

    Date: 12/13/2022

    Excellent quality product. My first pair lasted forever, and I'm usually very tough on shoes. They really helped my knees and feet.Customer service is also excellent. ***** helped me out with an order that went wrong and even gave me a discount on my reorder.

    KURU Footwear

    Date: 12/21/2022

    It's always great when a customer is able to find a product that meets their needs and is able to withstand regular use. It's also good to hear that you had a positive experience with the customer service team and that ***** was able to assist you with an issue and provide a discount on your reorder.

  • Elsa C

    Date: 12/13/2022

    I started purchasing shoes from Kuru when I developed Plantar Fasciitis. I had tried everything and when I started to wear these shoes, it completely went away. After my experience, I recommend them to all my family and friends. My son works in a restaurant where he is on his feet all day and I gifted him some shoes one year and since then that is his gift request every year for Christmas. I called because the website wasn't allowing me to use my points, which I love because I earn points on a purchase and use them the next time I buy. ***** assisted me over the phone to place my order and utilize my points. She was very friendly and helpful.I highly recommend Kuru to anyone who wants to feel comfort on their feet!

  • Keith J

    Date: 12/13/2022

    Very good product and support a pleasure to do business with.

  • Lori P

    Date: 12/12/2022

    The customer service at Kuru is excellent. ***** helped me with my last exchange, and he was very nice and helpful and made my transaction quick and easy, much appreciated! Thank you!**********

  • Patrick M

    Date: 12/09/2022

    Love the shoe. I have several pairs and will only wear KURUS now. Great service also. I made a big mistake on my order and got the wrong size shoe today. ***** got me fixed up with the replacement order and arranged for the return in a few short minutes. Love the shoes and love the service.*******

  • Tony E

    Date: 12/08/2022

    This was my first purchase with Kuru and I really enjoyed both the customer service and the product. I worked with **** over the phone because I had some questions about particular foot problems I am having. She was efficient, knowledgeable and really friendly. I highly recommend this company.

  • Brenda F

    Date: 12/08/2022

    I love my Qauntum sneakers...stylish and comfortable. I was wearing another brand today when I got up and my foot started to hurt so I put on my Quantums and the pain was gone instantly. The support is remarkable. They may be a bit stiff at first but break them in; you will be happy.I just ordered the new slipper Kiva and can't wait to get them.I'm hooked on Kuru.Their phone rep ***** was so helpful today and answered all my questions...great customer service!

  • Michelle M

    Date: 12/06/2022

    ****** answered all questions. Very helpful. ****** explained how to request when the slippers would be available. Also helped with returning shoes w/o original box.

  • Nancy L

    Date: 12/06/2022

    **** was very helpful related to my shipping issues- excellent fast customer service! I look forward to getting the shoes!

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