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Business Profile

Retail Shoes

KURU Footwear

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Retail Shoes.

Reviews

Customer Review Ratings

4.76/5 stars

Average of 573 Customer Reviews

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Review Details

  • Review fromDiana L

    Date: 12/06/2022

    5 stars
    **** from customer service was super helpful in expediting a return. One of the easiest experiences Ive every had returning an item. I really like kuru shoes so comfortable to wear.
  • Review fromEllen C

    Date: 12/05/2022

    5 stars
    Love the shoes and the customer service is top notch. Have ordered three times. Needed to return the most recent pair, and my KURU GURU, ******, was terrific in getting me sorted out.I'm a new customer and now a fan.
  • Review fromMark G

    Date: 12/02/2022

    5 stars
    This was my 1st purchase with ****..I have nothing but great things to say about my experience. Thank you ****** for the amazing customer service. Would definitely order from Kuru again.
  • Review fromSue H

    Date: 12/02/2022

    5 stars
    **** was so helpful and resolved my issue immediately. KURU not only makes good shoes, but also provides outstanding customer service. My husband and I will definitely buy more shoes from Kuru and share our experience with our families and friends.
  • Review fromJoseph K

    Date: 12/02/2022

    5 stars
    Was introduced to the Kuru brand several years ago, its the only shoe I wear.Had a question today on a stocking issue; **** was great!So pleasant and helpful!JPK
  • Review fromNoah O

    Date: 12/01/2022

    5 stars
    Tried her best,even researched my issue.very polite.and informative,and knowledgeable about foot issues
  • Review fromRebecca S

    Date: 12/01/2022

    5 stars
    My first order was unable to be completed as the colors I chose had gone out of stock. I called in and spoke with ***** in customer service and he was incredibly helpful and very friendly! He helped me choose new colors of the styles I originally ordered and honored my original purchase price! I am very excited to wear my new shoes and become a lifelong Kuru customer.
  • Review fromDorothy H

    Date: 12/01/2022

    5 stars
    Kuru DOES have great customer care. I had lengthy and knowledgeable conversation with **** about finding a shoe that was lighter and more breathable for my feet conditions. She handled the return ***************** and satisfied my need for assistance. She was friendly and genuine in her demeanor. Efficient and a pleasure to communicate with. Thank you ****!
  • Review fromDouglas B

    Date: 11/30/2022

    5 stars
    Ive been buying shoes from Kuru for a couple years now and I love them I would recommend them to anyone and I have in the past. Just a really nice shoe nice looking fits well and if you have Foot problems or disorders these shoes that you can get from Kuru have those things built into the shoe at a great price
  • Review fromKatie C

    Date: 11/30/2022

    5 stars
    Great customer service, friendly and accommodating . Best shoes I've ever worn.

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