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Business Profile

Retail Shoes

KURU Footwear

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Retail Shoes.

Reviews

Customer Review Ratings

4.76

Average of 576 Customer Reviews

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Review Details

  • Tricia M

    Date: 11/22/2022

    Tricia M

    Date: 11/22/2022

    Kuru shoes are amazing! I have no foot pain because I wear their shoes every day! And they have the best customer service- Lil helped resolve an issue I had on their website & was so friendly & professional!

    KURU Footwear

    Date: 11/29/2022

    Do you know who else is amazing? YOU! Customers like you help KURU be the best shoe company ever! Thank you !

  • Mary M

    Date: 11/22/2022

    Mary M

    Date: 11/22/2022

    I had an excellent customer service experience with Maquel. An item I had ordered was out of stock and she helped me place an order to replace the out of stock item. Online order placing is easy on their website. Shipments are quick. Returns are free. Kuru shoes are great.

    KURU Footwear

    Date: 11/29/2022

    Yes! Yes! Yes! We will do what we can to make things easy for you to get KURU Footwear.

  • Susan W

    Date: 11/22/2022

    Susan W

    Date: 11/22/2022

    I received such good service from Lil in customer service. I love my shoes also.

    KURU Footwear

    Date: 11/29/2022

    Lil is one of the best GURU's and we appreciate your feedback.

  • Cheryl G

    Date: 11/21/2022

    Cheryl G

    Date: 11/21/2022

    ****** was prompt and courteous in answering my questions! Much appreciated!

    KURU Footwear

    Date: 11/29/2022

    Thank you! We appreciate your 5 star review.

  • Sandy S

    Date: 11/21/2022

    Sandy S

    Date: 11/21/2022

    I always get great customer service from Kuru, my latest experience with ***** was exactly what I expected, exceptional service my problem was resolved quickly and they were happy to replace my shoes

    KURU Footwear

    Date: 11/29/2022

    We want to provide 100% anticipatory customer experiences for each of our customers. Thank you for the review.

  • Mary B

    Date: 11/21/2022

    Mary B

    Date: 11/21/2022

    **** was so pleasant and very patient with seeing I was returning something I didnt buy for your company. She was so sweet and different make me feel uncomfortable for making such a big mistake. We need more customers service people like her

    KURU Footwear

    Date: 11/29/2022

    Brae is a rockstar! We don't know what we would do without her. She is amazing, but she mirrors our customers....being amazing.

  • Amy F

    Date: 11/19/2022

    Amy F

    Date: 11/19/2022

    Love Kuru shoes , sandals and boots its the only brand I wear. ****** was very helpful with my questions about size and I was able to get a peridot

    KURU Footwear

    Date: 11/30/2022

    These boots, shoes, sandals were made for walking and that's what you should do...So happy that ****** was able to assist you with all your questions.

  • Marillyn G.

    Date: 11/17/2022

    Marillyn G.

    Date: 11/17/2022

    ***** was terrific, Staying with me during the problem until it was resolved And it was complicated! Well done *****! I am a satisfied customer

    KURU Footwear

    Date: 11/30/2022

    Hand in hand, we will walk with you until you are satisfied. Thank you for the great feedback about *****.

  • Jacquelyn W

    Date: 11/17/2022

    Jacquelyn W

    Date: 11/17/2022

    After receiving my first pair of footwear from Kuru and wearing the shoe inside my home I realized I needed the size wide. **** was professional, very friendly, and efficient at arranging for an exchange. Great customer service!

    KURU Footwear

    Date: 11/30/2022

    Good, bad or Wide, we got your feet covered.

  • RENAE S

    Date: 11/15/2022

    RENAE S

    Date: 11/15/2022

    So supportive, kind, and helpful. Thank you, ********* for being a great listener, too.

    KURU Footwear

    Date: 11/30/2022

    Thank you for your 5 star review. We not only listen, we like to think we walk in your shoes or rather you are walking in ours so we understand.

KURU Footwear is NOT a BBB Accredited Business.

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