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Business Profile

Retail Shoes

KURU Footwear

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Retail Shoes.

Reviews

Customer Review Ratings

4.76

Average of 578 Customer Reviews

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Review Details

  • Jenna B

    Date: 08/08/2023

    I experienced excellent customer service with ****. His assistance with supportive and he addressed all of my concerns regarding fit as well as the warrenty.

  • Allen B

    Date: 08/08/2023

    ****** was extremely helpful with my inquiry to my order that I had just placed. She spoke very highly and with confidence about KURU and their products. I am very excited to try out my new shoes. Thank you ****** and thank you ****!

  • Lori R

    Date: 08/07/2023

    Senior citizen husband says "Most comfortable shoes ever!" He has bunions and a hammer toe, and it has been a decades long struggle to find comfortable shoes. He has 3 pairs of casual $100+ shoes and says KURU are by far the best. Just ordered another pair of KURUS for him, and I'm next! Very helpful if you call. GREAT customer service.

  • Diane S

    Date: 08/07/2023

    After many calls and texts, I finally got someone to credit my account! Her name is ******** and she was wonderful!!!

  • James Fultz

    Date: 08/02/2023

    Don't buy kuru Don't buy kuru, they do not stand behind the warranty or return policy. I bought a pair for $150 and wore them 4 days on the board walk in June and they gave me a blister on my heel because the right shoe, (heel) gave me a blister because it wasn't formed right with the stitches of and no padding. Asked for warranty they denied it for exchange of bad Craftsmanship with proof of picture and no wear on the shoe. The worst shoe I ever bought for that amount of money. If I could post pictures on here I would to prove how they treat customers, that's ok I bought 4 other pairs of shoes else where since I couldn't wear kuru. Yes I buy a lot of shoes, I have currently about 45 pairs soon to be 44 after I burn my kuru online and explain why

  • Brigitte T

    Date: 08/01/2023

    ******** was very helpful and effi client with answering my questions. Very good customer service!

  • Brenda F

    Date: 08/01/2023

    ******** provided me fantastic service at Kuru today. She answered all my questions patiently and made wonderful suggestions.I am always happy with the polite, efficient service I receive at Kuru as well as the quality of their shoes.

  • Doris B

    Date: 07/29/2023

    Kuru has gone above and beyond to help me. I needed new inserts for my slippers that I could not find online. They were shipped to me free of charge by ****. They were shipped to the last purchase address. That was an order for my son sent directly to him. I purchase a pair of shoes for him since he is on his feet all day. I messaged **** and ****** sent two pairs directly to me. Thank you ******.

  • Jessie P

    Date: 07/27/2023

    ********, at KURU was amazing! Messaged me back right away and fixed the shipping address. So quick!

  • Glenn W

    Date: 07/26/2023

    Just got a pair of Atom shoes. Great for walking, high quality! I had a question for support and **** answered me right away. Kudos to Kura!

KURU Footwear is NOT a BBB Accredited Business.

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