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Business Profile

Heating and Air Conditioning

Krafft Service Corporation

Reviews

Customer Review Ratings

4.91/5 stars

Average of 55 Customer Reviews

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Review Details

  • Review fromVickie K

    Date: 12/15/2023

    5 stars

    Vickie K

    Date: 12/15/2023

    Krafft Service Corporation is the most honest, dependable and competent vendor that I use. Their Lead Technician, Conrad Runyan not only does the routine maintenance of checking my system every 6 months, but projects ahead and does preventative maintenance as well. He constantly checks and rechecks my air flow so receive maximum heat and AC throughout my 3-level townhouse. He recommends constant improvements so that I am comfortable in my house and revamps the dampers depending upon season.

    This company is reasonably priced for the level of service that they provide. They use experienced and knowledgeable Technicians, not high school students in Training. I've had them for many years now and have engaged their services at two houses that I have lived in and I am always happy and satisfied. Thanks for a job well cone.

    Krafft Service Corporation

    Date: 12/29/2023

    Thank you so much for your wonderful review! Conrad and our entire team are dedicated to providing the best possible service, and it's truly rewarding to hear how happy you are. We are incredibly grateful for your kind words and for choosing Krafft Service Corporation for your heating and air conditioning needs!
  • Review fromJulia K

    Date: 12/09/2023

    5 stars

    Julia K

    Date: 12/09/2023

    Great customer service , very professional, and efficient with time highly recommend!

    Krafft Service Corporation

    Date: 12/12/2023

    Thank you, Julia! We appreciate the positive feedback and are happy to hear you are satisfied with the Krafft team that installed your new equipment. Thanks for your business.
  • Review fromJeremy D

    Date: 12/03/2023

    5 stars

    Jeremy D

    Date: 12/03/2023

    This is a very thorough, credible, and systemic business from appointment setup through service completion and maintenance continuity. The administrative and technical personnel alike are very personable, and the pride they take in doing a good job shows. Businesses like these are ones that withstand the test of time. Their quality work and reputation from my and I'm sure many others' vantage point is recognized on sight. Thank you!

    Krafft Service Corporation

    Date: 12/06/2023

    Thank you so much for your kind review. We are grateful for your feedback and appreciate you highlighting our strengths in scheduling and service, as well as the professionalism of our staff. We take pride in delivering excellent service and building strong relationships with our customers. Your comments confirm that we are on the right track and motivate us to continue exceeding expectations. Thanks again for choosing Krafft Service!
  • Review fromConnie K

    Date: 11/30/2023

    5 stars

    Connie K

    Date: 11/30/2023

    The work was clean and clearly communicated. Very professional from the start to finish. Very reasonable and honest. Strongly recommend their service. Outstanding service, very knowledgeable on time and completed the task with confidence.
    Thank you!

    Krafft Service Corporation

    Date: 12/06/2023

    Thank you for your positive feedback! We strive to provide outstanding service for our customers, and it's great to hear that we met your expectations. We appreciate your business and look forward to serving you again.
  • Review fromRich K

    Date: 11/17/2023

    5 stars

    Rich K

    Date: 11/17/2023

    Service is always excellent. Have been using them since 2008.

    Krafft Service Corporation

    Date: 12/06/2023

    Thank you for your kind review! We are truly grateful for your support and trust over the past 15 years.
  • Review fromEdwin M

    Date: 11/10/2023

    5 stars

    Edwin M

    Date: 11/10/2023

    Professional, knowledgeable ,courteous, fair pricing, reliable ,
    always on time. They have been providing me maintenance service and warranty for over 30 years. Additionally I have purchased replacement units over the years. They have serviced me even on a holiday during inclement weather.

    Krafft Service Corporation

    Date: 11/17/2023

    Thank you for your kind words. We are so grateful for your 30 years of loyalty and business. We strive to provide our customers with the best possible service, and we are so happy to hear that you have been satisfied with our work.Thank you again for your business. We look forward to serving you for many years to come.
  • Review fromRosemary M

    Date: 11/07/2023

    5 stars

    Rosemary M

    Date: 11/07/2023

    Krafft is always very professional and punctual. Their employees are always kind and always clean up if needed. I highly recommend them for your HVAC needs.

    Krafft Service Corporation

    Date: 11/10/2023

    Thank you for your kind words. We value your input, and thank you for your business!
  • Review fromFalana S

    Date: 11/03/2023

    5 stars

    Falana S

    Date: 11/03/2023

    Krafft always provides us with absolutely excellent customer service we truly appreciate all of their help…????

    Krafft Service Corporation

    Date: 11/10/2023

    Thank you so much for your kind words! We are so glad to hear that you have had such a positive experience with Krafft Service. We strive to provide the best possible customer service, and it means the world to us to know that our efforts are appreciated.
  • Review fromRandi B

    Date: 11/02/2023

    5 stars

    Randi B

    Date: 11/02/2023

    Excellent service as always. Very reassuring to have an annual policy which includes inspections and service to furnace and AC.

    Krafft Service Corporation

    Date: 11/10/2023

    Thank you for your review! We are so glad to hear that you are happy with our annual service policy. We believe that regular maintenance is essential for keeping your furnace and AC running smoothly and efficiently. We are here to help you avoid unexpected breakdowns and keep your home comfortable all year long.
  • Review fromPablo F

    Date: 10/25/2023

    5 stars

    Pablo F

    Date: 10/25/2023

    Excellent customer service, yearly plans are very well managed , very responsive

    Krafft Service Corporation

    Date: 11/10/2023

    Thank you so much for your positive review! We are so glad to hear that you are happy with our customer service, yearly plans, and responsiveness. We appreciate your business and your trust in Krafft. We look forward to continuing to serve you in the future.

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