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Nuwber, Inc

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Nuwber, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

171 total complaints in the last 3 years.
20 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:09/06/2022
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
The website Nuwber has personal identifiable sensitive information about me and the public in general that no one has consented to. It's surprising that this site/business hasn't been charged for doxxing and yes this is doxxing. (CALIFORNIA’S LAWS AGAINST DOXING Cyberstalking is a direct form of cyber harassment. It is a direct action against a person. Doxing is an indirect form of harassment. California prosecutes doxing under its electronic cyber-harassment statute (Penal Code §653.2). Cyber harassment refers to harassment that takes place online. Indirect cyber harassment might involve publishing personally identifiable information on a webpage or posting links to pages that contain the information. PENALTIES FOR DOXING IN CALIFORNIA Individuals arrested and charged with cyber harassment (doxing) under Penal Code §653.2 face up to one year in jail and a fine of up to $1,000. The charge is a misdemeanor charge. A criminal defense lawyer may negotiate a plea agreement for probation instead of jail time. )
Business Response
Date: 09/12/2022
Dear ******,
My name is Kelly, I am a support manager of Nuwber, Inc.
We are sorry you had any problems with Nuwber.com. We hope the information provided below will be helpful.
At first, we are happy to inform you that your record is removed both from our website and ****** search. Please note that the website provides an easy-to-find procedure that lets users send opt-out requests in one click (*******************************). In addition, each user can contact Nuwber.com support team by phone or email. Nuwber Customer Care works for you from 9 am to 9 pm on weekdays. Such opt-out requests are honored by Nuwber.com with no exceptions.

Let us clarify the way we get information posted on Nuwber from. We are not the initial source of the information online, we just aggregate information that is already in free access and openly circulates on the Internet. The sources can be th? following Publicly Available Information Sources (including social media, blogs, and self-reported information) and Third-Party Data Suppliers (such as retailers, financial services companies).
If you still have any questions, do not hesitate to contact us.
Initial Complaint
Date:09/03/2022
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Please remove all infomation. Violation of my privacy.
Business Response
Date: 09/09/2022
Dear *******,
My name is *****, I am a support manager of Nuwber, Inc.
We are sorry you had any problems with Nuwber.com. We hope the information provided below will be helpful.
At first, we are happy to inform you that your record is removed both from our website and ****** search. Please note that the website provides an easy-to-find procedure that lets users send opt-out requests in one click (*******************************). In addition, each user can contact Nuwber.com support team by phone or email. Nuwber Customer Care works for you from 9 am to 9 pm on weekdays. Such opt-out requests are honored by Nuwber.com with no exceptions.

Let us clarify the way we get information posted on Nuwber from. We are not the initial source of the information online, we just aggregate information that is already in free access and openly circulates on the Internet. The sources can be th? following Publicly Available Information Sources (including social media, blogs, and self-reported information) and Third-Party Data Suppliers (such as retailers, financial services companies).
If you still have any questions, do not hesitate to contact us.
Initial Complaint
Date:09/02/2022
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
This website has a lot of my personal information with someone else's information and it seems like a scam. I want my information removed. I did not authorize it.
Business Response
Date: 09/09/2022
Dear *******,
My name is Kelly, I am a support manager of Nuwber, Inc.
We are sorry you had any problems with Nuwber.com. We hope the information provided below will be helpful.
At first, we are happy to inform you that your record is removed both from our website and ****** search. Please note that the website provides an easy-to-find procedure that lets users send opt-out requests in one click (*******************************).In addition, each user can contact Nuwber.com support team by phone or email. Nuwber Customer Care works for you from 9 am to 9 pm on weekdays. Such opt-out requests are honored by Nuwber.com with no exceptions.

Let us clarify the way we get information posted on Nuwber from. We are not the initial source of the information online, we just aggregate information that is already in free access and openly circulates on the Internet. The sources can be th? following Publicly Available Information Sources (including social media, blogs, and self-reported information) and Third-Party Data Suppliers (such as retailers, financial services companies).
If you still have any questions, do not hesitate to contact us.
Initial Complaint
Date:08/31/2022
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Remove my information my business is all over the internet the is insane. Please remove it .
Business Response
Date: 09/06/2022
Dear *********,
My name is *****, I am a support manager of Nuwber, Inc.
We are sorry you had any problems with Nuwber.com. We hope the information provided below will be helpful.
At first, we are happy to inform you that your record is removed both from our website and ****** search. Please note that the website provides an easy-to-find procedure that lets users send opt-out requests in one click (*******************************). In addition, each user can contact Nuwber.com support team by phone or email. Nuwber Customer Care works for you from 9 am to 9 pm on weekdays. Such opt-out requests are honored by Nuwber.com with no exceptions.

Let us clarify the way we get information posted on Nuwber from. We are not the initial source of the information online, we just aggregate information that is already in free access and openly circulates on the Internet. The sources can be th? following Publicly Available Information Sources (including social media, blogs, and self-reported information) and Third-Party Data Suppliers (such as retailers, financial services companies).
If you still have any questions, do not hesitate to contact us.
Initial Complaint
Date:08/31/2022
Type:Sales and Advertising Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Selling of info. They make it almost impossible to opt out.
Business Response
Date: 09/12/2022
Dear ****,
My name is Kelly, I am a support manager of Nuwber, Inc.
We are sorry you had any problems with Nuwber.com. We hope the information provided below will be helpful.
At first, we are happy to inform you that your record is removed both from our website and ****** search. Please note that the website provides an easy-to-find procedure that lets users send opt-out requests in one click (*******************************). In addition, each user can contact Nuwber.com support team by phone or email. Nuwber Customer Care works for you from 9 am to 9 pm on weekdays. Such opt-out requests are honored by Nuwber.com with no exceptions.

Let us clarify the way we get information posted on Nuwber from. We are not the initial source of the information online, we just aggregate information that is already in free access and openly circulates on the Internet. The sources can be th? following Publicly Available Information Sources (including social media, blogs, and self-reported information) and Third-Party Data Suppliers (such as retailers, financial services companies).
If you still have any questions, do not hesitate to contact us.
Customer Answer
Date: 09/14/2022
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Regards,

***********************
Initial Complaint
Date:08/30/2022
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I would like for Nuwber to take all personal information off website. It is putting my family in jeopardy. Relatives and addresses should not be broadcasted for everyone to see. This is very scary and is disturbing my mental health.
Business Response
Date: 09/05/2022
Dear ******,
My name is Kelly, I am a support manager of Nuwber, Inc.
We are sorry you had any problems with Nuwber.com. We hope the information provided below will be helpful.
At first, we are happy to inform you that your record is removed both from our website and ****** search. Please note that the website provides an easy-to-find procedure that lets users send opt-out requests in one click (*******************************). In addition, each user can contact Nuwber.com support team by phone or email. Nuwber Customer Care works for you from 9 am to 9 pm on weekdays. Such opt-out requests are honored by Nuwber.com with no exceptions.

Let us clarify the way we get information posted on Nuwber from. We are not the initial source of the information online, we just aggregate information that is already in free access and openly circulates on the Internet. The sources can be th? following Publicly Available Information Sources (including social media, blogs, and self-reported information) and Third-Party Data Suppliers (such as retailers, financial services companies).
If you still have any questions, do not hesitate to contact us.
Initial Complaint
Date:08/30/2022
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
My information is private and it's getting posted without permission. Some information isn't even correct.
Business Response
Date: 09/05/2022
Dear ****,
My name is *****, I am a support manager of Nuwber, Inc.
We are sorry you had any problems with Nuwber.com. We hope the information provided below will be helpful.
At first, we are happy to inform you that your record is removed both from our website and ****** search. Please note that the website provides an easy-to-find procedure that lets users send opt-out requests in one click (*******************************). In addition, each user can contact Nuwber.com support team by phone or email. Nuwber Customer Care works for you from 9 am to 9 pm on weekdays. Such opt-out requests are honored by Nuwber.com with no exceptions.

Let us clarify the way we get information posted on Nuwber from. We are not the initial source of the information online, we just aggregate information that is already in free access and openly circulates on the Internet. The sources can be th? following Publicly Available Information Sources (including social media, blogs, and self-reported information) and Third-Party Data Suppliers (such as retailers, financial services companies).
If you still have any questions, do not hesitate to contact us.
Initial Complaint
Date:08/30/2022
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
This website has my cell phone listed and my old address and new address listed. If anyone has my phone number they can find my new address. I had to sell my house to get away from my abusive son who nonstop harasses me and tries at anything to find me. I don’t know why this website has to have my number and addresses listed. I want it removed and my phone number as soon as possible.
Business Response
Date: 09/05/2022
Dear ***,
My name is *****, I am a support manager of Nuwber, Inc.
We are sorry you had any problems with Nuwber.com. We hope the information provided below will be helpful.
At first, we are happy to inform you that your record is removed both from our website and ****** search. Please note that the website provides an easy-to-find procedure that lets users send opt-out requests in one click (*******************************). In addition, each user can contact Nuwber.com support team by phone or email. Nuwber Customer Care works for you from 9 am to 9 pm on weekdays. Such opt-out requests are honored by Nuwber.com with no exceptions.

Let us clarify the way we get information posted on Nuwber from. We are not the initial source of the information online, we just aggregate information that is already in free access and openly circulates on the Internet. The sources can be th? following Publicly Available Information Sources (including social media, blogs, and self-reported information) and Third-Party Data Suppliers (such as retailers, financial services companies).
If you still have any questions, do not hesitate to contact us.
Initial Complaint
Date:08/29/2022
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Please remove ************************* from website all information thank you
Business Response
Date: 09/05/2022
Dear ****,
My name is *****, I am a support manager of Nuwber, Inc.
We are sorry you had any problems with Nuwber.com. We hope the information provided below will be helpful.
At first, we are happy to inform you that your record is removed both from our website and ****** search. Please note that the website provides an easy-to-find procedure that lets users send opt-out requests in one click (*******************************). In addition, each user can contact Nuwber.com support team by phone or email. Nuwber Customer Care works for you from 9 am to 9 pm on weekdays. Such opt-out requests are honored by Nuwber.com with no exceptions.

Let us clarify the way we get information posted on Nuwber from. We are not the initial source of the information online, we just aggregate information that is already in free access and openly circulates on the Internet. The sources can be th? following Publicly Available Information Sources (including social media, blogs, and self-reported information) and Third-Party Data Suppliers (such as retailers, financial services companies).
If you still have any questions, do not hesitate to contact us.
Initial Complaint
Date:08/29/2022
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
This company has failed to remove my personal information in a public search, after the company claimed it removed the information. When a search request is performed, my information shows up under Nuwber. Two screenshots attached.
Business Response
Date: 09/05/2022
Dear ******,
My name is Kelly, I am a support manager of Nuwber, Inc.
We are sorry you had any problems with Nuwber.com. We hope the information provided below will be helpful.
At first, we are happy to inform you that your record is removed both from our website and ****** search. Please note that the website provides an easy-to-find procedure that lets users send opt-out requests in one click (*******************************). In addition, each user can contact Nuwber.com support team by phone or email. Nuwber Customer Care works for you from 9 am to 9 pm on weekdays. Such opt-out requests are honored by Nuwber.com with no exceptions.

Let us clarify the way we get information posted on Nuwber from. We are not the initial source of the information online, we just aggregate information that is already in free access and openly circulates on the Internet. The sources can be th? following Publicly Available Information Sources (including social media, blogs, and self-reported information) and Third-Party Data Suppliers (such as retailers, financial services companies).
If you still have any questions, do not hesitate to contact us.
Customer Answer
Date: 09/21/2022
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]

Complaint: ********

I am rejecting this response because:

---------- Forwarded message ---------
From: *** * <*********************>
Date: Fri, Sep 16, 2022 at 6:14 PM
Subject: RE: BBB Complaint ********
To: <[email protected]>

Kelly,

It appears that your firm has still failed to remove my personal information. Please see attached.

Unless you can provide proof that your firm has actually complied with your agreement to remove my data, I will have no alternative but to reinstate my complaint against your company.

When may I expect a resolution?

****** * ******
###-###-####

Regards,

****** ******
Business Response
Date: 09/22/2022
Dear ******,
We fully removed the page, you can see it on the screenshot attached.
The info you see probably still saved in ****** Search Results, it will disappear by itself in some time (t maximum 8 weeks).

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Nuwber, Inc

Nuwber, Inc

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Nuwber, Inc is NOT a BBB Accredited Business.

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Nuwber, Inc is NOT a BBB Accredited Business.