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Business Profile

Residential Air Conditioning Contractors

Cyprus Air

This business has applied for BBB accreditation.

Reviews

This profile includes reviews for Cyprus Air's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Cyprus Air has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Cyprus Air

      7525 Richmond Hwy Alexandria, VA 22306-2330

    • Cyprus Air

      2843 Rogers Dr Falls Church, VA 22042-1423

    • Cyprus Air

      802 Rockville Pike Rockville, MD 20852-1224

    • Cyprus Air

      7319 Lockport Pl Lorton, VA 22079-1522

    Customer Review Ratings

    4.14/5 stars

    Average of 99 Customer Reviews

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    Review Details

    • Review fromCody C

      Date: 10/01/2024

      5 stars
      ***** and his guy did great work very happy with the outcome of our system
    • Review fromVolodymyr Y

      Date: 08/17/2024

      1 star
      Installed new air handler and condenser through Cyprus Air. Paid approx. $7,500. Their installer left a tiny pinhole in the brazed connection by the condenser unit. There was a visible oil spot by that location. Called Cyprus Air and asked to come by and repair the system under warranty. Their technician came and he said he could not find the leak. So I called a third-party company, who sent a knowledgeable technician who located the leak and made the permanent repair. This cost me another $950. I cannot recommend Cyprus Air to anyone.
    • Review fromThomas R

      Date: 08/05/2024

      5 stars
      I appreciate the quality of service that I received from Cyprus air and their technicians this morning on August 4, 2024, technicians Mr. *************************** and ******* were outstanding, very professional, courteous and respectful of the property and of me as the customer. I thank Cypus Air for their professionalism and their knowledge of the work that they do thank you ****************** and thank you, *******
    • Review fromAnne B

      Date: 07/22/2024

      1 star
      DO NOT USE THIS COMPANY, no matter that it is the ********** vendor. They are unreliable, they will lie to you, and they have no sense of customer service. After diagnosing my A/C mechanical problem, I was lied to twice about when the technician would come back to repair it. The second time they missed the appointment because they couldn't be bothered to get the correct part in time. And no, they did not call to tell me they weren't coming: I had to call myself at 5:30pm to get the news that they wouldn't honor their Monday appointment because of employee error...and that their next appointment was FRIDAY. No apologies, no effort to make up for their error. I ended up having to CANCEL MY VACATION because of the delay and wait on pins and needles for days waiting for someone to finally honor their promise to make the simple fix...days AFTER they charged me over $1K for the missed visit. Horrible, horrible company.
    • Review fromRajeev G

      Date: 07/20/2024

      4 stars
      Samar was professional. However I dont agree with discounts they claim they are giving. Going with 36 month no interest at *********** we have pay extra $1700. Not making any sense. Anyway, I do appreciate the estimate.
    • Review fromRobin C

      Date: 07/18/2024

      5 stars
      Very professional and knowledgeable regarding their company product and the needs of our home.
    • Review fromSalone C

      Date: 07/11/2024

      5 stars
      *** was very knowledgeable and informative. I would request his service again.
    • Review fromHoward L

      Date: 07/02/2024

      5 stars
      He came, he worked on it for an hour. . Now, it's perfect.
    • Review fromRichard B

      Date: 06/12/2024

      1 star
      On the basis of an advertisement offering up to 30% discount, I contacted Cypress Air to receive a complementary in-home visit from a technician to provide an estimate for my fireplace. On Saturday, June 8, 2024 ************************* came to my home in **********, looked at my fireplace and gave me a quote that was double the amount set for in the Cyprus air brochure for a particular fireplace set. ************** professed no knowledge of the advertisement offering up to 30% discount. This had all the aspects of a bait and switch scam. ************** said that someone from his office would contact me on the next business day, but no one did. Since Cyprus Advertises an A+ rating from BBB, I wanted you to know how unreliable their Marketing promises are. Thank you. ****************
    • Review fromDonald K

      Date: 05/16/2024

      5 stars
      The installation personnel did the installation in a professional manner. They worked without a break, and were very cooperative in answering questions. Installation was inspected be the county and passed.

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