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Business Profile

Medical Alarms

Life Protect 24/7
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.82

Average of 670 Customer Reviews

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Review Details

  • Tina S

    Date: 05/24/2025

    Michael was able to help me lower my rate. He understood my hardship situation. He explained that if I cancel and start again, it would be at the higher price. He was very polite and showed compassion.

  • Karen B

    Date: 05/24/2025

    Courtney was very helpful and answered all my questions and concerns.

  • MICHAEL B

    Date: 05/23/2025

    I am a recent user of this product and of this company, I have had nothing but great experiences with everybody that I have dealt with. This young lady was professional, courteous and very very efficient in helping me. Keep up the good work Serena, I know that y'all have a very big responsibility. Thank you for the expedient way in which you handled reordering my products that I needed and getting me to the right person that I needed to help from. Thank you for knowing who to help me, and your efficiency in which way you handled it. Again, thank you so much

  • Jeffrey M

    Date: 05/23/2025

    Really knew his stuff, polite, very helpful with taking care of my volume problem.

  • Rosemary W

    Date: 05/23/2025

    Lovely person on phone. Very cordial and caring. Worked hard to get my problem resolved

  • Cynthia R

    Date: 05/22/2025

    I love my pendant! I'm prone to falls and I feel safe with my Life Alert pendant on! The price is unbelievable!!

  • Florette S

    Date: 05/22/2025

    Ramona was a very pleasant person to work with. She changed my address and added an emergency contact. She repeated the information to make sure she had it right. Hope I get her again, if I need to call the company again.

  • Dawn C

    Date: 05/22/2025

    Theo was extremely helpful, answer by questions and made me laugh. So glad I have the device now. Unfortunately, I know too many friends and relatives that have falling in past few months. Thank you for being so helpful.

  • Brenda S

    Date: 05/21/2025

    I was sent the equipment needed for my Tablet immediately and he also removed me from being charged for the equipment not being charged.

  • Mari W

    Date: 05/21/2025

    Was able to answer all my questions, very personable and actually able to speak to a real person and not a recording!!

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