Reviews

This profile includes reviews for OpenSky, A Division of Capital Bank N.A.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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OpenSky, A Division of Capital Bank N.A. has 2 locations, listed below.

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  OpenSky, A Division of Capital Bank N.A.

  10700 Parkridge Blvd Ste 180 Reston, VA 20191-5429

  
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  OpenSky, A Division of Capital Bank N.A.

  1900 Campus Commons Dr Ste 130 Reston, VA 20191-1530

  

Review Details

• Review fromJuan G

  Date: 01/16/2025

  5 stars
  Great company despite what the people say theyve been fair to me

• Review fromLaverne R

  Date: 01/14/2025

  1 star

  Laverne R

  Date: 01/14/2025

  This company has displayed unfair and deceptive practices. They have scammed me out of more than $80, for a $3 paper statement fee. I've made attempts to settle this, but they refuse. I will be going to the CFPB and the FTC.

  OpenSky, A Division of Capital Bank N.A.

  Date: 01/16/2025

  Were currently investigating your account and will have one of our representatives reach out to you directly via phone or email.

• Review fromBrian G

  Date: 11/20/2024

  1 star
  I have had this for 5 years, and at least once a year I have had to report fraud and request a new card each time, and the last two times that there has been charges overseas that Open Sky refuses clear the charges and I end up having to pay for those charges. They have done nothing to protect my account on a card I don't use.

• Review fromJames B

  Date: 11/03/2024

  5 stars
  I have had no issues with them, I pay every month on time, my only issue would be there needs to be an e-mail customer service contact. I consider them a great company to have a pre paid card through, then I got an un secured gold card. No calpains.

• Review fromLisa G

  Date: 11/01/2024

  1 star
  I just got scammed. They allowed someone to take $1000. I am retired & disable

• Review fromChristopher K

  Date: 09/25/2024

  1 star
  I had fraud on my account and was told it would take 3 months to receive money back in account

• Review fromJames S

  Date: 09/24/2024

  1 star
  They have let someone access my account twice, they order a new card and charged me $50 rush fee 2 months in row. I'm still waiting to get refunded. I called customer service and they hung up on me. ***** this company as I'm going to be closing my card asap!!!

• Review fromIsaiah M

  Date: 06/26/2024

  1 star

  Isaiah M

  Date: 06/26/2024

  OpenSky took a payment out of my bank account and charged me twice then put the 2 payments on reversed and charged me a return fee and I still have not got the money back in my account

  OpenSky, A Division of Capital Bank N.A.

  Date: 06/28/2024

  Were currently investigating your account and will have one of our representatives reach out to you directly via phone or email.

• Review fromBritteny W

  Date: 06/14/2024

  1 star
  I have been with open sky 2 years I called April 23 to ask if I can have another account they told me yes coustmers have 2 accounts I asked if I can copy the same amount as my first card they told me yes I filled out application got approved placed *************************************************************************************** 60 days multiple times so 2 weeks before 60 days I was heading to send them money I called to make sure I could send a cashiers check .... they stated lieing to me constantly telling me they never told me 60 days and I need to ask for a credit line increase so we did and they declined they they told me I could get ****************************************************************************** I could never have a second account after placing a second account on my credit report forcing me damaged profile low card limt witch I never agreed to I was mislead and lied to multiple times they have all the recorded calls of me being minpalated and lied to over 25 times they lie to people and will damage ur criedt report more then help I would never ask a bank for a 200 credit limt they miss lead me into believing u could have 2 accounts with the same limt I'm now suffering a major lost beacuse they damaged my credit report I had to close this account due to they lied to me from start to finish

• Review fromArjae L

  Date: 06/10/2024

  1 star
  Your company has THE WORST BUSINESS PRACTICE I've ever experience. You tell your customers that it takes 5 days to process and clear payment. Here's my point, I paid my balance in full on June 5 2024 and it June 10th 2024 my account should of been at 0 all across the board. Why is it showing on my app that my credit balance is a -$22. I called Open sky and the so called helpful rep **** that my available credit will be available on the 15th of June. Now how is that 5 days for my balance to be available. You guys are so quick to tell us consumers that we are late on our payments but not so up to speed with the other consumers who are paying on time or even before our due dates. And as for your "Professional rep" you need to give them something, a happy pill or a bump. Cause they have an emotion of a zombie in the worst movie ever made. You either need to retrain them or get better employees. It sounds as if they are working for the worst company and I think that's the only thing they have ever gotten right about. And I better get my deposit back or it's gonna be h*** to pay. Trust me when I say this. I've closed a business for bad business practice. It only takes one to do it.