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Business Profile

Trucking

Estes Express Lines

Headquarters

Reviews

This profile includes reviews for Estes Express Lines's headquarters and its corporate-owned locations. To view all corporate locations, see

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Estes Express Lines has 65 locations, listed below.

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    Customer Review Ratings

    3.99/5 stars

    Average of 746 Customer Reviews

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    Leave a Review

    Review Details

    • Review fromBo A

      Date: 02/03/2024

      5 stars

      Bo A

      Date: 02/03/2024

      The delivery driver was very professional, courteous friendly and helpful.

      Estes Express Lines

      Date: 02/05/2024

      **, thank you so much for your kind words. We're happy to hear the details of your positive experience.
    • Review fromDebra F

      Date: 02/02/2024

      5 stars

      Debra F

      Date: 02/02/2024

      This was our third experience with an Estes delivery and it was great. The drivers are awesome. We really appreciate the service and communication. Im always happy to see when any of our freight deliveries will be made by Estes because I know it will arrive on time and handled with care.

      Estes Express Lines

      Date: 02/05/2024

      *****, thank you so much! We are so appreciative you took the time to leave us such a positive note! We look forward to your continued loyalty!
    • Review fromJohn C

      Date: 01/31/2024

      1 star

      John C

      Date: 01/31/2024

      Estes Express is awful. The driver didn't show up during the pick up window then lied about it to dispatch. He also claimed he called me multiple times, another lie. You can get the same bad service from other carriers at a much lower price. They employ at least one liar driver. Estes used to be good, that's why I used them. Now they are bad. I recommend you use a different carrier.

      Estes Express Lines

      Date: 02/01/2024

      ****, thank you for taking the time to provide us with this valuable feedback. We are very disappointed to learn that we didnt handle your shipment with the efficiency our customers deserve. Could you please email us at ************************************************************ and give us an opportunity to help?
    • Review fromTeresa H

      Date: 01/31/2024

      5 stars

      Teresa H

      Date: 01/31/2024

      Very happy with delivery. Professional driver and delivery person. Lady that called ahead to set up delivery was super friendly and polite. Arrived on time and helped my husband get items inside. Super job !!!

      Estes Express Lines

      Date: 02/01/2024

      ******, thank you for the wonderful feedback! We love being able to provide great service to amazing customers like you.
    • Review fromMark S

      Date: 01/31/2024

      5 stars

      Mark S

      Date: 01/31/2024

      Estes Express Lines has been an excellent carrier for ******* Logistics Corporation for over 26 years. They understand our needs and help us support our mutual customers with consistent, quality service. We highly recommend Estes Express Lines. They have been a true asset for us!

      Estes Express Lines

      Date: 02/01/2024

      ***** we are thrilled to have you as a valued Estes customer! Thank you for sharing your kind words with us - it means so much to our entire team. We look forward to serving you again soon!
    • Review fromSonja M

      Date: 01/30/2024

      5 stars

      Sonja M

      Date: 01/30/2024

      Excellent delivery and courteous driver. We were kept in the loop every step of the way. My 3 large items arrived in perfect condition!

      Estes Express Lines

      Date: 01/31/2024

      *****, thank you for the wonderful review! Were happy your shipping experience went so smoothly. We love being able to provide great service to amazing customers like you.
    • Review fromRodney K

      Date: 01/28/2024

      5 stars

      Rodney K

      Date: 01/28/2024

      The driver was so nice and efficient. Respected my time and remained positive even in the middle of a downpour.

      Estes Express Lines

      Date: 01/29/2024

      ******, thank you so much for the positive rating and for taking the time to post. We truly appreciate our customers and work hard to earn positive feedback from great folks like you!
    • Review fromcathryn m

      Date: 01/27/2024

      5 stars

      cathryn m

      Date: 01/27/2024

      Driver was great, called before arrival and carried item right to the front door. Very friendly and excellent service, highly recommend. Thanks again *******

      Estes Express Lines

      Date: 01/29/2024

      *******, thank you so much for your review and for taking the time to share your experience! We work hard at Estes to meet expectations like yours and are happy to hear we hit the *****
    • Review fromMark L

      Date: 01/27/2024

      5 stars

      Mark L

      Date: 01/27/2024

      The delivery driver was very helpful, friendly and professional. He did a great job above and beyond to help me with the delivery. Im very appreciative and would definitely call on Estes again for their fine work and excellent customer service !

      Estes Express Lines

      Date: 01/29/2024

      ****, thank you so much for your kind review. We're happy to hear the details of your positive experience. We will make sure that the driver gets the credit he deserves!
    • Review fromSue K

      Date: 01/26/2024

      5 stars

      Sue K

      Date: 01/26/2024

      Delivered with care. No issues with how it was shipped. The delivery men every careful unloaduour washer. We asked them to unbox it so we could check it over and they put it in ****** for us.

      Estes Express Lines

      Date: 01/29/2024

      ***, thank you for the wonderful review! Were happy your shipping experience went so smoothly. We love being able to provide great service to amazing customers like you. Thanks again!

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