Reviews
Customer Review Ratings
Average of 63 Customer Reviews
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Review fromCarol T
Date: 07/04/2024
5 starsCarol T
Date: 07/04/2024
Great customer service for a wonderful chairlift! A very satisfied customer....
ADL - Advances for Daily Living
Date: 07/06/2024
*****, Thank you for your 5 star Rating. We appreciate you as one of our many customers. It is always a pleasure to visit you and take care of your stairlift needs.Review fromNeal W
Date: 06/20/2024
5 starsNeal W
Date: 06/20/2024
Mark Seidel is great to work with,he understands disability and he KNOWS stairlifts.ADL - Advances for Daily Living
Date: 06/25/2024
Thank you Neal for the 5 star review. With 20 years of stairlift experience I've seen a lot of new and old stuff, I'm happy to know that you recognize my hidden talents ! It was a pleasure to get your stairlift moving up and down the stairway.. Call when you need me again.Review fromJohn S
Date: 05/30/2024
5 starsJohn S
Date: 05/30/2024
Mark is very responsive to work with each time we call for issues or maintenance. We are so appreciative of him and his concern for our situation. Couldn't ask for anyone better to serve our needs.ADL - Advances for Daily Living
Date: 05/31/2024
Thank you John for your 5 stars, As always it is a pleasure to help you with your stairlift needs.Review fromCraig F
Date: 05/10/2024
5 starsCraig F
Date: 05/10/2024
If there were more stars I would mark them all based upon exceptional service from both Mark and the installer Anthony. Mark made the process smooth by taking the extra time to listen and match our needs with the products and services ADL could supply. From start to finish I received the exceptional, personalized service and support which is rarely found. The tax deductibility tips for filing next year's state income tax were an unexpected perk to working with Mark. Anthony was the most professional and personable service representative who as ever entered my home. I would recommend this ADL team without reservation!ADL - Advances for Daily Living
Date: 05/11/2024
Craig, Thank you for telling us we earned the elusive 5+ Star rating ! We are aways happy to learn we have earned our keep and your excellent rating. Your praises are appreciated !.Review fromCarol B
Date: 05/05/2024
5 starsCarol B
Date: 05/05/2024
Always available by telephone or text. He realizes the impact on user as a result of chair being unavailable due to a problem and responds as quickly as possible.ADL - Advances for Daily Living
Date: 05/07/2024
Thank you Carol. We appreciate your 5 star rating and the comments of our prompt service, We know when the lift is needed ......it's needed now. As a machine it requires attention from time time and we are glad to be there for the user. Reach out anytime.Review fromAl M
Date: 04/27/2024
5 starsAl M
Date: 04/27/2024
A staircase transit problem fully resolved by ADL. Good people...good advice...quality service...fair prices. I highly recommend the ADL team!ADL - Advances for Daily Living
Date: 05/07/2024
Al, thank you for your 5 star rating and comments. We are glad to be there when service is needed.ADL - Advances for Daily Living
Date: 05/07/2024
Al, Thank you for your review. We are glad to be of service. We are equally glad to hear from our customers when we do a great job. Call on us anytime.Review fromJoanna Y
Date: 04/19/2024
5 starsJoanna Y
Date: 04/19/2024
Mark was exceptional in his customer service and product offering. He made a tough time for our family so much easier. I'd recommend him again and again.ADL - Advances for Daily Living
Date: 04/20/2024
Joanna, Thank you for the 5 star rating. I enjoyed the opportunity to help you and your family. It was my pleasure to assist you.Review fromBarbara H
Date: 04/18/2024
5 starsBarbara H
Date: 04/18/2024
Mark was absolutely great! He is in the business to help you solve your Medical Equipment needs. If he can’t help you, he will offer advice for someone who can.
ADL installed 2 Lift Chairs and 2 grab bars.
You can buy new, buy used (looks new) or rent the lift chairs! On a budget to reduce your costs..
Call ADL, Roanoke, VA
************ADL - Advances for Daily Living
Date: 04/20/2024
Barbara, Thank you for the 5 star rating. I enjoyed the opportunity to help you and your family during your time of need. It was my pleasure to assist you. Also, help navigate the ocean of uncertainty sailing through the storms of "Aging in Place" . Call anytime.Review fromDennis S
Date: 03/22/2024
5 starsDennis S
Date: 03/22/2024
It was a real pleasure having Anthony do some maintenance on our stair lift. …Professional and personable, and the stair lift runs smoothly again!ADL - Advances for Daily Living
Date: 04/04/2024
Dennis,, Thank you for your 5 star review. Anthony is a wealth of technical information. He also has a great sense of humor . Truly a "Gem in the Rough" We are happy to have him on the service / install team.Review fromLeslie S
Date: 01/08/2024
5 starsLeslie S
Date: 01/08/2024
We recently purchased a chair lift for our stairway from ADL. We were very pleased with how prompt their response was to our needs. After explaining the options of new and used, including inspecting and measuring our space, we were pleased to learn it was a very affordable option for us. This occurred just before Christmas, and they were still able to have it installed before the end of the year. Considerring our needs, and the safety factor involved, we are very happy with the results.ADL - Advances for Daily Living
Date: 01/09/2024
Leslie, Thank you for the 5 Star rating with your comments. It is a pleasure to serve and it helps us strive to do more ! Thank you again for your business and enjoy the stairlift for the 2024 New Year.
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