We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Collections Agencies

I Q Data International Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 197 total complaints in the last 3 years.
  • 92 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:06/23/2025

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The incorrect information has been on my report since August 2022 (don't know when exactly), which I was not aware at first until I submitted a rental application in May ******* understanding is that the ***************** contacted ********* INTERNATIONAL, *** in September 7, 2023, requesting a correction.This is the message from assistant manager:"Hello,Ive sent the corrected ledger to them. I will reach back out to you if they say anything to me."I assumed that it was **************, I submitted a rental application to a different rental company, and they notified me of the issue AGAIN.I contacted them over the phone in May/June 2023.They said that they would correct the issue once they received a call from the ****************** No correction. This company has been destroying my credit. I want them to correct the information immediately.

    Customer Answer

    Date: 06/23/2025


    1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

         I, Kyeongheui ***, expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

         I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.

         I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.


         Insert Your Name Here:     Kyeongheui Kim                                       Date:  06/23/2025


    2) Here is the information BBB requested regarding my complaint:

    • I requested the verification of the debt from I Q Data International Inc on 08/14/2023 by  Select one -> Email, Phone, Mail, or Other (Please specify)__mail and phone_

      *****
    • The reason why I believe the alleged debt is NOT valid is: It was an error made by an assistant manager of the ***************** staetd in the manager's letter attached when I filed a complaint. When I contacted Experian and ********** with the manager's letter, the incorrect balance disappeared. However, Equifaxs report appears to still have it because a new credit report obtained by an apartment company I applied to for a unit shows it, the apt management contacted me regarding the issue.

      *****
    • The account number: ???
      *****

    ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

    Business Response

    Date: 07/10/2025

    Hello,

    Please accept IQ Data Internationals attached response to Ms. ***** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    **** ******
    Quality Control Assistant
    IQ Data International, **** | *********************
    d/b/a ***************************
    ******************************************

    *************************** is a registered trade name of ********* International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

    Customer Answer

    Date: 07/10/2025

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    I will check with three major credit bureaus in the *************, Equifax, Experian, and TransUnion, to see if the change has been made.

    If not, I will contact BBB and the business.

    Sincerely,

    Kyeongheui ***

  • Initial Complaint

    Date:06/10/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am writing in response to IQ Data Internationals reply to my original complaint (CFPB Case Number: 250317-19381118), which is both unsatisfactory and non-compliant with federal validation requirements under the Fair Debt Collection Practices Act (FDCPA). *******s claim that documentation sent to me was returned as undeliverable does not absolve them of their responsibility to provide proper validation of the alleged debt. If documentation could not be delivered by mail, why was it not provided through the **** complaint portal in their response? A vague summary or a generic response letter is not legally sufficient to verify the validity of a debt. To be clear: I demanded full validation of this alleged $2,814 debt, including: A detailed breakdown of charges The original signed lease or contract Any move-out statements or final invoices Confirmation from the original creditor, Mountain Valley Apartments I do not acknowledge this debt and fully dispute its validity. Please note that the balance I last disputed of $2814, is now showing $2825 which I have attached proof of this illegal increase. I have no outstanding balance with this apartment complex and believe this is a false and inaccurate entry on my credit report. ** Datas failure to validate the debt per my rights under 15 U.S. Code 1692g and continuing to report it to consumer reporting agencies may constitute willful noncompliance, and I am prepared to pursue litigation if necessary for this unlawful and misleading reporting. I respectfully request the **** to hold ******* accountable and compel them to provide full validation of this alleged debt via this complaint portal, not through failed mailing attempts.

    Customer Answer

    Date: 06/13/2025



    1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU



         I, Shampayne Selmon, expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.



         I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.



         I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.





         Insert Your Name Here: Shampayne Selmon                                          Date:  6__/_13_/__2025__





    2) Here is the information BBB requested regarding my complaint:




    • I requested the verification of the debt from I Q Data International Inc on _5_/_15_/_2025__ by CFPB and have attached it for reference.




    • The reason why I believe the alleged debt is NOT valid is: I have no outstanding balance with this apartment complex and believe this is a false and inaccurate entry on my credit report. They are also adding fees and interest. In 11/2024 the balance reporting was $2749, as of today 6/13/2025 the balance reporting is $2,825.




    • The account number: The account number reporting on my credit report is IQD0WEH087879****




    ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

    Business Response

    Date: 06/27/2025

    Hello,

    Please accept IQ Data Internationals attached response to  complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    **** ******
    Quality Control Assistant
    IQ Data International, **** | *********************
    d/b/a ***************************
    ******************************************

    *************************** is a registered trade name of ********* International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  • Initial Complaint

    Date:06/04/2025

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for the debt associated with IQ Data International **** I have no contractual agreement with the company, and despite my request, they have failed to provide the necessary documentation to validate this debt.

    Customer Answer

    Date: 06/04/2025

    I am not liable for the debt associated with ******* **** & Associates. I have no contractual agreement with the company, and despite my request, they have failed to provide the necessary documentation or contract to validate this debt.

    Desired Resolution

    I am requesting an immediate correction to my credit report. This account is inaccurate, and I formally demand its removal

    Customer Answer

    Date: 06/04/2025


    1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

         I, Sebastian *****, expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

         I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.

         I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.


         Insert Your Name Here: ********* *****                                   Date:  06/04/2025


    2) Here is the information BBB requested regarding my complaint:

    • I requested the verification of the debt from I Q Data International Inc on 06/04/2025 by Email,

      *****
    • The reason why I believe the alleged debt is NOT valid is: I am not liable for the debt associated with I Q Data International Inc. I have no contractual agreement with the company.

      *****
    • The account number: *****************


      *****

    ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

    Business Response

    Date: 06/16/2025

    Hello,

    Please accept IQ Data Internationals attached response to Mr. ****** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    **** ******
    Quality Control Assistant
    IQ Data International, **** | *********************
    d/b/a ***************************
    ******************************************

    *************************** is a registered trade name of ********* International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

    Customer Answer

    Date: 06/16/2025

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ********* *****

  • Initial Complaint

    Date:06/01/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with CASH STORE, And I do not have a contract with the collection agency that's trying to collect, and they have they provided me with the original contract that I have requested

    Business Response

    Date: 06/16/2025

    Hello,

    Please accept IQ Data Internationals attached response to Ms. ****** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    **** ******
    Quality Control Assistant
    IQ Data International, **** | *********************
    d/b/a ***************************
    ******************************************

    *************************** is a registered trade name of ********* International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  • Initial Complaint

    Date:05/30/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with VIBE APTS WA, I do not have a contract with IQ DATA INTERNATIONAL. They did not provide me with the original contract as I requested.

    Customer Answer

    Date: 06/01/2025


    1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

         I, Breaun ******, expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

         I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.

         I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.


         Insert Your Name Here: Breaun Powell                                           Date:  05__/_31_/__2025__


    2) Here is the information BBB requested regarding my complaint:

    • I requested the verification of the debt from I Q Data International Inc on _05_/06__/_25__ by  Select one -> Email, Phone, Mail, or Other (Please specify)__Mail_______________

    • The reason why I believe the alleged debt is NOT valid is: I am writing to formally dispute the debt that has been attributed to me. I do not believe I am liable for this debt, as I have not signed any contract or agreement that legally binds me to it.
      Under the Fair Debt Collection Practices Act (FDCPA), 15 U.S. Code 1692g, I have the right to request validation of the debt. I hereby request that the creditor or collector provide written verification, including any documentation that contains my signature and clearly shows my obligation to this debt.
      Until such verification is provided, I dispute this debt and request that all collection activity cease. I also request that any negative reporting to credit agencies be halted during this dispute, in accordance with federal law.
      Thank you for your attention to this matter.


    • The account number: ***************** This is all I can see for account number
    •  ****** Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

    Business Response

    Date: 06/16/2025

    Hello,

    Please accept IQ Data Internationals attached response to Ms. ******** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    **** ******
    Quality Control Assistant
    IQ Data International, **** | *********************
    d/b/a ***************************
    ******************************************

    *************************** is a registered trade name of ********* International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.


  • Initial Complaint

    Date:05/22/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 10/07/2024, I sent a letter to IQ Data International requesting details about the collection account they reported. However, they have not provided any documentation to support the validity of the debtnot even an account number.

    Customer Answer

    Date: 05/23/2025


    1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

         I, Federico **********, expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

         I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.

         I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.


        ******** Montemurro                                        Date:  _05/23/2025_


    2) Here is the information BBB requested regarding my complaint:

    • I requested the verification of the debt from I Q Data International Inc on 10/04/2024 by  Select one -> Email, Phone, Mail, or Other (Please specify) Mail

      *****
    • The reason why I believe the alleged debt is NOT valid is: No details provided, just the total amount.

      *****
    • The account number: Account number not provided
      *****

    ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

    Customer Answer

    Date: 05/30/2025

    I previously sent the attached letter requesting detailed information regarding the alleged debt; however, I have not received any response or phone call from IQ Data International. Their initial letter did not include an account number or any identifying detailsonly the total amount they claim is owed.

    Business Response

    Date: 06/16/2025

    Hello,

    Please accept IQ Data Internationals attached response to Mr. ************ complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    **** ******
    Quality Control Assistant
    IQ Data International, **** | *********************
    d/b/a ***************************
    ******************************************

    *************************** is a registered trade name of ********* International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  • Initial Complaint

    Date:05/19/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have reached out to ***********, for debt validation. I have yet to get a response for them about this alleged debt that they claim I owe. I have attached documentation to this complaint. I would like this company to please provide the proper debt validation request stated in the attached document or remove this collection from my credit report.

    Customer Answer

    Date: 05/20/2025



    1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU



         I, Sherley Florival, expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.



         I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.



         I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.


      Insert Your Name Here: Sherley Florival      Date:  05/20/2025






    2) Here is the information BBB requested regarding my complaint:



    • I requested the verification of the debt from I Q Data International Inc on  03/01/2025 by  Select one -> Mail, (Please specify)________mail _________



    • The reason why I believe the alleged debt is NOT valid is: 
    • they have not provided the requested documentation that I asked for 



    • The account number: # IQD0PNE644878****





    ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

    Business Response

    Date: 06/06/2025

    Hello,

    Please accept IQ Data Internationals attached response to Ms. ********** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    **** ******
    Quality Control Assistant
    IQ Data International, **** | *********************
    d/b/a ***************************
    ******************************************

    *************************** is a registered trade name of ********* International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

    Customer Answer

    Date: 06/06/2025

     
    Complaint: 23352120

    I am rejecting this response because: they acknowledged my cease and desist but not in its entirety. The cease and desist includes credit reporting. I have attached this document. 

    Sincerely,

    ******* ********

    Business Response

    Date: 06/19/2025

    Hello,

    Please accept IQ Data Internationals attached response to Ms. ********** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    **** ******
    Quality Control Assistant
    IQ Data International, **** | *********************
    d/b/a ***************************
    ******************************************

    *************************** is a registered trade name of ********* International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  • Initial Complaint

    Date:04/30/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with the boulders at *********** W, I do not have a contract with IQ DATA INTERNATIONAL ***** they did not provide me with the original contract as i requested.

    Customer Answer

    Date: 04/30/2025


    1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

         I, Jasmyn ********, expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

         I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.

         I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.


    Insert Your Name Here: ****** ********                                  
     Date:  04/30/2025


    2) Here is the information BBB requested regarding my complaint:

    • I requested the verification of the debt from I Q Data International Inc on _03_/_29_/_2025__ by  Select one -> Email, Phone, Mail, or Other (Please specify)___Mail______________

      *****
    • The reason why I believe the alleged debt is NOT valid is:  I am not liable for this debt with the boulders at Puget sound W, I do not have a contract with IQ DATA INTERNATIONAL ***** they did not provide me with the original contract as i requested. 

      *****
    • The account number: 
      *****

    ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

    Business Response

    Date: 05/15/2025

    Hello,

    Please accept IQ Data Internationals attached response to Ms. ********** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    **** ******
    Quality Control Assistant
    IQ Data International, **** | *********************
    d/b/a ***************************
    ******************************************

    *************************** is a registered trade name of ********* International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  • Initial Complaint

    Date:04/28/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This letter serves as a formal dispute and intent to pursue legal action regarding the inaccurate reporting of an alleged rental debt associated with *************** currently appearing on my credit ********* accordance with the Fair Credit Reporting Act (FCRA), 15 U.S.C. 1681 et seq., and the Fair Debt Collection Practices Act (FDCPA), 15 U.S.C. 1692 et seq., I am asserting my rights as a consumer to dispute the validity of this debt and demand its immediate removal from all credit reporting agencies.1. No Valid Proof of Debt:You are required to provide a complete itemization and legally admissible documentation proving this debt is valid, accurate, and lawfully attributed to me. To date, no such evidence has been provided.2. Violation of FDCPA 1692g(b):If the debt is disputed within 30 days (which it is), collection activity must cease until verification is mailed. Continuation of reporting or collection without proper validation is a clear violation.3. Case Law Supporting Consumer Rights:In ****** *. *******, 514 U.S. 291 (1995), the ****************** affirmed that attorneys and debt collectors must adhere strictly to the *****. Furthermore, ***********************************, 115 F.3d 220 (3rd Cir. 1997), clarified that credit reporting agencies and furnishers must conduct a reasonable investigation upon receiving a disputefailure to do so is a breach of the *****4. Potential Damages and Legal Action:If this inaccurate reporting continues, I am prepared to file a lawsuit in King/Snohomish county **********, seeking statutory, actual, and punitive damages as permitted under 15 U.S.C. 1681n and 1681o. Legal precedent allows for up to $1,000 per FCRA violation, plus attorney's fees and court costs.Demand for Immediate Action:1.Cease all collection efforts immediately.2.Provide full debt validation documents within 15 days of receipt of this letter.3.Notify all credit bureaus to which you reported this debt and request its immediate deletion.

    Customer Answer

    Date: 04/28/2025


    1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

         I, Kristen ******, expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

         I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.

         I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.


         Insert Your Name Here:              ******* Murray                             Date:  4__/28__/_2025___


    2) Here is the information BBB requested regarding my complaint:

    • I requested the verification of the debt from I Q Data International Inc on _2_/15__/_25__ by  Select one -> Email, Phone, Mail, or Other (Please specify)_______mail__________

      *****
    • The reason why I believe the alleged debt is NOT valid is: Violation of Fair Credit Reporting Act (FCRA), 15 U.S.C. 1681i, Violation of FDCPA 1692g(b):, violation of Fair Credit Reporting Act (FCRA), 15 U.S.C. 1681 

      *****
    • The account number:  ACCT # ************* 
      *****

    ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

    Business Response

    Date: 05/12/2025

    Hello,

    Please accept IQ Data Internationals attached response to Ms. ******** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    **** ******
    Quality Control Assistant
    IQ Data International, **** | *********************
    d/b/a ***************************
    ******************************************

    *************************** is a registered trade name of ********* International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

    Customer Answer

    Date: 05/12/2025

     
    Complaint: 23258286

    I am rejecting this response because:

    IQ Data is lying they are committing FCRA violations by any means and they are breaking the law regarding debt collection. I will pursue litigation in a court of law. 


    Sincerely,

    ******* ******

  • Initial Complaint

    Date:04/23/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 4/22/2025, I received a collection notice from ******* claiming I owed $54.72 to **************. However, I do not owe this amount. In fact, ************** still owes me a refund (over $900). The letter from ******* clearly stated that if I disputed the debt by 05/20/25, they would pause collection activity until they provided proof of the debt.Despite this, when I called ******* on 4/23/2025 to ask for clarification, a representative named ****** insisted that I had to pay immediately or my credit score would be negatively affected. I told her I wanted to first confirm the charges with Sterling Ranch and potentially pay later that evening. ****** told me that if I didnt pay right away, she would mark it as a refusal to pay and it would hurt my credit. She repeated several times that I was young and shouldnt let a small amount damage my credit, which I felt was manipulative.Under pressure and fear that my credit would be harmed, especially as I am preparing to purchase a home, I paid the $54.72 over the phone. I did not receive accurate information about my dispute rights, and ****** actively discouraged me from using the dispute option stated in their letter.I have since contacted **************, and they confirmed I do not owe this money. Their team is currently working on refunding me the full ********* Datas handling of this matter was unethical and possibly in violation of fair debt collection practices. I am requesting that *******: (1) acknowledge the payment was made under misleading pressure, (2) issue a formal apology for the handling of the call, and (3) immediately coordinate with ************** to return the funds to me and correct their records.

    Customer Answer

    Date: 04/24/2025


    1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

         I, Jia Yao, expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

         I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.

         I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.


         Insert Your Name Here: Jia Yao                                           Date:  _04_/_24_/__2025__


    2) Here is the information BBB requested regarding my complaint:

    • I requested the verification of the debt from I Q Data International Inc on _04_/_23_/_2025__ by  Select one ->  Phone

      *****
    • The reason why I believe the alleged debt is NOT valid is: I do not owe the $54.72 claimed by ******** The property management office at ************** has confirmedby email, phone, and in personthat I do not owe any balance. On the contrary, Sterling Ranch still owes me a refund of over $900 due to a billing error on their part. Their office manager, ******* ******, has admitted the mistake in writing, stating: It was my mistake I put the incorrect date for your move out. She also stated that she is updating the paperwork and sending it to corporate to correct the system and process the refund.
      Despite this, ******* sent me a collection letter. When I called on April 23 to dispute the charge, the representative (******) refused to honor the verification rights described in the letter and pressured me into paying immediately under the threat of credit damage.
      I paid under distress and dispute the validity of this debt.

      *****
    • The account number: ****** (This was provided as the payment confirmation number by the agent when I was pressured into paying.)
      *****

    ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

    Customer Answer

    Date: 05/02/2025

    Ive uploaded a screenshot showing my phone call to ******* on April 23, 2025, when I contacted them to dispute the debt. The representative refused to provide verification and instead pressured me to pay immediately, warning that my credit would be affected.

    After repeated delays and no meaningful resolution from *******despite the property confirming the debt was sent in errorI filed a dispute with my credit card company ******* I had no choice but to go this route, as ******* continued to deflect responsibility and waste my time.


    Im providing this update for documentation, and I still believe *******s handling of this matter was inappropriate and misleading.


    Business Response

    Date: 05/16/2025

    Hello,

    Please accept IQ Data Internationals attached response to Ms. ***** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    **** ******
    Quality Control Assistant
    IQ Data International, **** | *********************
    d/b/a ***************************
    ******************************************

    *************************** is a registered trade name of ********* International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

    Customer Answer

    Date: 05/16/2025

     
    Complaint: 23243366

    I am rejecting this response because: it does not accurately reflect what happened.

    ******* claims that they closed the account and refunded the amount prior to receiving the BBB complaint. This statement is factually incorrect. On April 30, 2025, I personally called ******* and spoke with ******, who did not acknowledge the $54.72 charge as a mistake and refused to issue a refund. She also stated that ************** had not contacted them and said, they are probably lying.

    The reality is that the refund was not initiated until ******* ******, the office manager at **************, and her supervisor repeatedly communicated with ******* to correct the mistake. *******s delay and refusal to acknowledge the mistake directly caused me and Sterling Ranch to spend significant time and effort resolving an issue that was caused by their mishandling.

    I have attached the follow-up email from April 30, 2025, showing that ******* had not yet processed the refund at that time, despite claiming otherwise. This email also demonstrates how ******* and her supervisor at ************** repeatedly reached out to ******* before the refund was finally processed.

    I am requesting that ******* formally acknowledge their mistake and take responsibility for the unnecessary time and stress this situation caused. I would like BBB to continue reviewing this case until ******* provides an accurate and honest response.

    Sincerely,

    *** ***

I Q Data International Inc is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.