Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:04/23/2025

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am not liable for this debt with IQ Data International **** I do not have a contract with IQ Data International **** They did not provide me with the original contract as requested.

  Customer Answer

  Date: 04/24/2025

  
  1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU
  
       I, Jacub Lough, expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.
  
       I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.
  
       I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.
  
  
       ***** *****                                     Date:  04/24/2025
  
  
  2) Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from I Q Data International Inc on 03/31/2025 by  Select one -> Email, Phone, Mail, or Other CFPB complaint , trans union , equifax , Experian disputes 
    
    
  • The reason why I believe the alleged debt is NOT valid is: I am disputing the validity of this alleged debt reported by IQ Data International. To date, they have failed to provide proper documentation verifying the debt, including any signed agreement or original contract bearing my signature. I have no recollection of entering into any contractual relationship with IQ Data International, and without verifiable proof, I do not acknowledge this debt as valid
    
    
    
    
  • The account **************
    

  ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

  Business Response

  Date: 05/09/2025

  Hello,

  Please accept IQ Data Internationals attached response to Mr. ******* complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  **** ******
  Quality Control Assistant
  IQ Data International, **** | *********************
  d/b/a ***************************
  ******************************************
  
  *************************** is a registered trade name of ********* International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

• Initial Complaint

  Date:04/21/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  the end of 2019 to the beginning of 2020 i was in a domestic abuse situation with a significant other i was homeless and we went to an apartment complex to look at an apartment and possibly move i did not want to move into the building and i had left with a friend who had went to the bank while i was gone my significant other at the time forged my signature and signed paperwork to get the apartment without my consent when i tried to have the apartment remove me they told me at that time they have to see if she would be eligible to rent the apartment and i got stuck with something i did NOT sign for

  Customer Answer

  Date: 04/22/2025

  
  1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU
  
       I, Nasir ******, expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.
  
       I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.
  
       I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.
  
  
       Insert Your Name Here:                                            Date:  __/__/____
  
  
  2) Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from I Q Data International Inc on __/__/___ by  Select one -> Email, Phone, Mail, or Other (Please specify)_________________
    
    *****
  • The reason why I believe the alleged debt is NOT valid is: 
    
    *****
  • The account number: 
    *****

  ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

  Business Response

  Date: 05/09/2025

  Hello,

  Please accept IQ Data Internationals attached response to Mr. ******** complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  **** ******
  Quality Control Assistant
  IQ Data International, **** | *********************
  d/b/a ***************************
  ******************************************
  
  *************************** is a registered trade name of ********* International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

• Initial Complaint

  Date:04/17/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am filing this complaint against ********* International for attempting to collect a debt that was medically waived and assigned without notice, using hostile and unprofessional collection tactics in violation of the Fair Debt Collection Practices Act (FDCPA) and California Civil Code 1788 (RFDCPA).On March 4, 2025, I received two phone calls from ********* representative ********* Hallone at 2:20 PM and another at 3:35 PM. During both calls, Ms. **** was argumentative, dismissive, and refused to validate the debt. When I explained the alleged balance had been waived under a signed medical accommodation agreement with **************, she continuously cut me off, escalated her tone, and refused to allow me to speak with a supervisor or resolve the matter.The tone of the calls was unprofessional, antagonistic, and emotionally distressing, especially given the sensitive medical context behind the lease termination. I was not provided any documentation during or after the calls. Instead, I received a backdated collection letter dated February 13, which only arrived on March 2, 2025. This letter claimed I owed $1,467.27an amount never explained, justified, or communicated by ***************I sent certified legal dispute letters to both ********* and ************** outlining the invalidity of the debt and requesting documentation. To this day, no response has been received. No validation occurred. No resolution was offered.*********s conduct has caused significant distress, especially in light of the medical hardship involved in the lease termination. Their continued efforts to collect on a disputed and excused balance violate both federal and state law and show a pattern of harassment and negligence.Resolution requested: Immediate cancellation of the $1,467.27 balance Full removal from all credit and collections reporting Written confirmation clearing all leaseholders from liability A permanent cease and desist of all contact and collection efforts

  Customer Answer

  Date: 04/17/2025

  1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU
  
       I, ****** *******, expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.
  
       I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.
  
       I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.
  
  
       Insert Your Name Here:
  ****** *******                                   Date:
   04/17/2025
  
  
  2) Here is the information BBB requested regarding my complaint:
  
  I requested the verification of the debt from I Q Data International Inc on 03/11/2025 by  Select one -> Email, Phone, Mail, or Other (Please specify):
  
  This demand letter was sent and delivered by **** certified mail?
  The reason why I believe the alleged debt is NOT valid is: ?
  This debt was created in retaliation after I was granted a medical accommodation and a lease termination due to uninhabitable conditions.?
  The account number:
  
  the reference number is **********
  
  ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

  Business Response

  Date: 05/05/2025

  Hello,

  Please accept IQ Data Internationals attached response to Ms. ********* complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  **** ******
  Quality Control Assistant
  IQ Data International, **** | *********************
  d/b/a ***************************
  ******************************************
  
  *************************** is a registered trade name of ********* International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  Customer Answer

  Date: 05/16/2025

  Dear ** ***,

   

  Im reaching out regarding Case ID ******** (****** ******* vs. IQ Data International). Below is my formal rebuttal to *******s May 5 response. Please ensure this is added to the complaint record and reviewed in full.

   

  This is a formal rebuttal to the response submitted by IQ Data International, **** on May 5, 2025, concerning the above-referenced complaint. I am requesting this case be closed in my favor due to *******s misleading claims, noncompliance with federal law, and confirmed abusive conduct.

   

  1. Deceptive Timeline and Contradictory Information

   

  ******* falsely claimed that my account was assigned to them in March 2025. However, I have physical proof that contradicts this:

  ************** issued a security deposit disposition letter dated February 10, 2025.

  ******* mailed me a collection notice dated February 13, 2025.

  This shows that ******* was contracted immediatelywell before ******** they are now fabricating the timeline to appear compliant.

   

  Additionally, I want to clarify that my certified legal demand letter disputing the debt was sent on March 7, 2025, and officially received by ******* on March 11, 2025 at 9:38 AM. That letter clearly stated they had 30 days to validate the debt. Not only did they fail to respond within that timeframe, but their May 5 reply falsely claims the account was assigned to them in Marchdespite my documentation showing that Villas mailed their final charges on February 10 and ******* sent their collection notice just three days later, on February 13. These dates prove ******* had the account well before March and are now attempting to obscure the timeline to appear compliant.

   

  2. Failure to Validate Debt Within 30-Day Legal Deadline

   

  I sent ******* a certified legal demand letter, dated March 7, 2025, which was signed and received on March 11, 2025 at 9:38 AM. This letter requested full validation of the debt under the Fair Debt Collection Practices Act (*****) and Californias ********* Act (R*****).

   

  The letter gave them 30 days to respond, per federal law. They failed to do so.

   

  Instead of complying, ******* waited until May 5, 2025 to respond through the BBB with a misleading narrative, no validation documents, and a dismissive attitude toward my dispute. This lack of response is a clear violation of the ***** and confirms that the debt remains legally unvalidated.

   

  3. Electric-Only Apartment False Utility Charges

   

  ******* claims the amount includes gas charges. However, my apartment was 100% electric, and I have evidence confirming this. The presence of a $17.79 gas charge alone undermines the validity of the entire debt and shows no due diligence was performed.

   

  4. Harassment and Verbal Abuse by Collection Agent

   

  On March 4, 2025, I spoke with an ******* agent named ********* **** during two separate calls. Both conversations were recorded. During those calls, she:

  Repeatedly refused to explain what the charges were for

  Dismissed my legal right to dispute

  Verbally degraded my witness (********) by stating she had no legal right, no invested interest, and saying I dont care to talk to you

  Repeatedly interrupted both myself and my witness, speaking over our questions, refusing to let us finish, and aggressively steering the call away from resolution

  Used intimidation and manipulation tactics instead of transparency

   

  I have full audio recordings of both calls. This behavior is a clear violation of professional debt collection conduct and violates both the ***** and the ********* Act.

   

  5. Violation of California and Federal Protections

   

  *******s continued collection efforts after receiving my written dispute violate:

  ***** 809 (15 USC 1692g) failure to cease collection activity without validation

  California Civil Code ******* (********* Act) mirroring federal protections and requiring fair treatment

   

  Their employees conduct and the companys lack of proper follow-up show a pattern of misconduct and legal noncompliance.

   

  6. Liability of Original Creditor (**************)

   

  *******s misconduct is directly tied to **************s own unethical conduct. FPI:

  Refused to provide utility breakdowns despite multiple in-person, phone, and written requests

  Sent the account to collections within 2 business days of mailing the final charges

  Never responded to my certified correspondence

   

  ******* should not be allowed to distance itself from the behavior of its contracting client.

   

  Final Request to BBB:

   

  I respectfully request that the BBB:

  Close this complaint in my favor

  Cease further contact from *******

  Note that ******* violated federal and California state law

  Acknowledge that this case has exceeded the 30-day validation window required under federal law

   

  If ******* continues any further contact or reporting activity, I reserve the right to escalate legal action and include BBB documentation in my formal regulatory filings with HUD, CFPB, FTC, and the California Attorney General all of whom are already investigating this matter.

   

  Given the evidence, conflicting timeline, and multiple violations outlined above, I respectfully request that the BBB refrain from forwarding any additional responses from *******. This matter has already exceeded the legal dispute period, and further communication would only reward their continued delay and dishonesty. Please consider this my final statement and request that this case be closed in my favor.

   

  Thank you for reviewing the evidence in full.

   

  Sincerely,

   

  ****** *******

  *************************************************************************************************************************************************** | ***************

  **********, **

• Initial Complaint

  Date:04/17/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am not liable for this debt with Edgewater at the ********* and I do not have a contract with ********* International, they did not provide me with the original contract as I requested.

  Customer Answer

  Date: 04/17/2025

  
  1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU
  
       I, Valentina *********, expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.
  
       I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.
  
       I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.
  
  
       Insert Your Name Here:  ********* *********                                          Date: 05/17/2025
  
  
  2) Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from I Q Data International Inc on 03/28/2025 by  Select one -> Email, Phone, Mail, or Other (Please specify) Experian Dispute and ******* Contact Form. The contact form submission did not include an email response including my request, but it was submitted as "I am formally requesting full debt validation, including a breakdown of all charges, documentation showing I agreed to these charges, and any correspondence indicating I was notified of this balance. At this time, I do not believe I am legally or contractually responsible for this debt, and I dispute its accuracy."
    
    
  • The reason why I believe the alleged debt is NOT valid is: 
  • [1] I leased a house at ********* at the ********* and vacated the property at the end of my lease term.
  • [2] At the time of move-out, I was informed that my account was settled with no outstanding charges. I was never provided with any final invoice or informed of any fees owed. (see attached for proof of payment obligations fulfilled for *******, which manages Edgewater at the ********* (see photo, also reference here: *****************************************************************************).
  • [3] I did not receive any formal notice from Edgewater or IQ Data International indicating that I had a balance due, nor did I receive any explanation of the charges now being reported.
  • [4] I have never signed or agreed to any post-lease charges that would justify the amount currently reported in collections.
  • The account number: 0009144392
    

  ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

  Business Response

  Date: 05/05/2025

  Hello,

  Please accept IQ Data Internationals attached response to Ms. *********** complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  **** ******
  Quality Control Assistant
  IQ Data International, **** | *********************
  d/b/a ***************************
  ******************************************
  
  *************************** is a registered trade name of ********* International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  Customer Answer

  Date: 05/05/2025

   
  Complaint: 23216001
  
  I am rejecting this response because: there is still no evidence of what I agreed to. I never agreed to any such damages or fees, nor have I ever been responded to nor received any clarification on these associated fees after multiple attempts. They provided evidentiary claims without evidence of my compliance nor evidence of the itemized fees.
  
  Sincerely,
  
  ********* *********

  Business Response

  Date: 05/15/2025

  Hello,

  Please accept IQ Data Internationals attached response to Ms. *********** complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  **** ******
  Quality Control Assistant
  IQ Data International, **** | *********************
  d/b/a ***************************
  ******************************************
  
  *************************** is a registered trade name of ********* International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  Customer Answer

  Date: 05/15/2025

   
  Complaint: *****************************************************************************************************************************************************
  
  I am rejecting this response because: they do not nor have not acquired a mailing address from me. I request an email containing the requested information. Send to: ********************** via pdf.

  Furthermore, I request proof that my lease includes any indication of a debt that accrues interest. These terms were not included and the response from IQ requires evidence of such a claim.
  
  Sincerely,
  
  ********* *********

  Business Response

  Date: 06/03/2025

  Hello,
  Please accept IQ Data Internationals attached response to Ms. *********** complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  **** ******
  Quality Control Assistant
  IQ Data International, **** | *********************
  d/b/a ***************************
  ******************************************
  
  *************************** is a registered trade name of ********* International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

• Initial Complaint

  Date:04/12/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am not liable for this debt with ******* Apts. I do not have a contract with IQ Data International, *** Account # **********. They did not provide me with the original contract as requested.

  Customer Answer

  Date: 04/12/2025

  I am not liable for this debt with ************* I do not have a contract with PORTFOLIO RECOVERY ASSOCIATES , *** Account # **********. They did not provide me with the original contract as requested

  Desired Resolution:

  Correction to a credit report

  
  

  Customer Answer

  Date: 04/14/2025

  
  1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU
  
       I, Felix Ikanzo, expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.
  
       I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.
  
       I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.
  
  
       Insert Your Name Here:               ***** Ikanzo                             Date:14APR2025
  
  
  2) Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from I Q Data International Inc on 22OCT2024by  Select one -> Email, Phone, Mail, or Other (Please specify)__Certified Mail_______________
    
    *****
  • The reason why I believe the alleged debt is NOT valid is: I do not have a contract with IQ Data International and they have not provided a valid contract
    
    *****
  • The account number: **********
    *****

  ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

  Customer Answer

  Date: 04/17/2025

  Please see attached 

  Business Response

  Date: 05/05/2025

  Hello,

  Please accept IQ Data Internationals attached response to Mr. ****** complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  **** ******
  Quality Control Assistant
  IQ Data International, **** | *********************
  d/b/a ***************************
  ******************************************
  
  *************************** is a registered trade name of ********* International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  Customer Answer

  Date: 05/05/2025

   
  Complaint: 23197009
  
  I am rejecting this response because: I do not have a  contract with IQ Data International. The response they have provided is false and I request they stop communicating with me. Including through my credit report. 
  
  Sincerely,
  
  ***** Ikanzo

• Initial Complaint

  Date:04/05/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have been distressed about my credit report due to your company is using unfair credit reporting methods. I never had any business with your company "I.Q. DATA INTERNATIONAL **** nor gave my written consent to your reporting. I requested copies of my contract with this collection agency but got no response. This company did not just violate my right to privacy but multiple federal laws.This account is an alleged debt from a different company, and you have purchased ****** are in violation of the collection of extension of credit/debt. As per *** guidelines reporting this account in my consumer credit report is a collection activity. therefore, you are in violation under 18 U.S.Code 894 - Collection of extensions of credit Under (a) Whoever knowingly participates in any way, or conspires to do so, in the use of any extortionate means (1)to collect or attempt to collect any extension of credit, or (2)to punish any person for the non-repayment thereof, shall be fined under this title or imprisoned not more than 20 years, or both.Your continued derogatory reporting of this account in my credit report is a form of punishment and hurting my chances of improving my living situation.

  Customer Answer

  Date: 04/05/2025

  
  1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU
  
       I, Makaia Long, expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.
  
       I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.
  
       I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.
  
  
       Insert Your Name Here:                                            Date:  __/__/____
  
  
  2) Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from I Q Data International Inc on __/__/___ by  Select one -> Email, Phone, Mail, or Other (Please specify)_________________
    
    *****
  • The reason why I believe the alleged debt is NOT valid is: 
    
    *****
  • The account number: 
    *****

  ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

  Customer Answer

  Date: 04/11/2025

  I have been distressed about my credit report due to your company is using unfair credit reporting methods. I never had any business with your company "I.Q. DATA INTERNATIONAL **** nor gave my written consent to your reporting. I requested copies of my contract with this collection agency but got no response. This company did not just violate my right to privacy but multiple federal laws. This account is an alleged debt from a different company, and you have purchased it. You are in violation of the collection of extension of credit/debt. As per *** guidelines reporting this account in my consumer credit report is a collection activity. therefore, you are in violation under 18 U.S. Code 894 - Collection of extensions of credit Under (a) Whoever knowingly participates in any way, or conspires to do so, in the use of any extortionate means (1)to collect or attempt to collect any extension of credit, or (2)to punish any person for the non-repayment thereof, shall be fined under this title or imprisoned not more than 20 years, or both. Your continued derogatory reporting of this account in my credit report is a form of punishment and hurting my chances of improving my living situation.

  Desired Resolution:

  Correction to a credit report

  
  

  Customer Answer

  Date: 04/18/2025

  
  1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU
  
       I, Makaia Long, expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.
  
       I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.
  
       I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.
  
  
       Insert Your Name Here:               MaKaia Long                             Date:  04/17 /2025
  
  
  2) Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from I Q Data International Inc on 01/13/2025 by  Select one -> Email, Phone, Mail, or Other (Please specify) Letter was sent but no copy was kept 
    
    *****
  • The reason why I believe the alleged debt is NOT valid is: No knowledge of this debt. No proper validation has been provided to me as is my right under the Fair Credit Report Act (FCRA)
    
    *****
  • The account number: No account number has been provided to me other than what has appears on my credit report 
    *****

  ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

  Business Response

  Date: 05/07/2025

  Hello,

  Please accept IQ Data Internationals attached response to Ms. ****** complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  **** ******
  Quality Control Assistant
  IQ Data International, **** | *********************
  d/b/a ***************************
  ******************************************
  
  *************************** is a registered trade name of ********* International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  Customer Answer

  Date: 05/07/2025

   
  Complaint: 23165215
  
  I am rejecting this response because:
  You did not in fact provide the actual contract between myself and I.Q Data International. I.Q International are trying to collect a debt that is not your owned by this company. You and the Parks are two different companies and therefore you have no right to collect only The Parks can collect.
  Sincerely,
  
  Makaia Long

• Initial Complaint

  Date:04/01/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am not liable for this debt with *******************. I do not have a contract with I.Q. International **** they did not provide me with the original contract requested.

  Customer Answer

  Date: 04/02/2025

  
  1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU
  
       I, Marcy *****, expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.
  
       I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.
  
       I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.
  
  
       Insert Your Name Here:             ***** *****                            
    Date:  04/_02_/__2025__
  
  
  2) Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from I Q Data International Inc on _01_/27__/_25__ by  Select one -> Email, Phone, Mail, or Other (Please specify)_______mail_________
    
    *****
  • The reason why I believe the alleged debt is NOT valid is: 
    
    *****
  • The account number: 
    *****

  ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

  Customer Answer

  Date: 04/04/2025

  The account number is ******

  Business Response

  Date: 04/18/2025

  Hello,
  Please accept IQ Data Internationals attached response to Ms. ****** complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  **** ******
  Quality Control Assistant
  IQ Data International, **** | *********************
  d/b/a ***************************
  ******************************************
  
  *************************** is a registered trade name of ********* International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  Customer Answer

  Date: 04/23/2025

  
  Complaint: 23148596
  
  I am rejecting this response because:

  No valid information has been provided that shows any signed agreement dated after the court documents that I have provided which are signed and sealed by the presiding judge, establishing that I owe no debt to the creditor or their client being represented. Furthermore, no contract, agreement, signature or date has been provided. There are no agreements in existence that would show that I owe responsibility to this creditor or the client they are representing, dated after the aforementioned judge's decision. This is defiance of the previously attached court order. A letter with general information stating that their client said I owe the balance does not meet the requirements of a contract nor establishes that a contract between me and any of the parties they represent exist at all. This is a violation against my rights under the **** and I have received adverse credit application decisions resulting in damages from this being on my credit. I demand that the inaccurate debt be immediately removed from my credit report.
  

  
  

  Business Response

  Date: 05/07/2025

  Hello,

  Please accept IQ Data Internationals attached response to Ms. ****** complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  **** ******
  Quality Control Assistant
  IQ Data International, **** | *********************
  d/b/a ***************************
  ******************************************
  
  *************************** is a registered trade name of ********* International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  Customer Answer

  Date: 05/12/2025

   
  Complaint: 23148596
  
  I am rejecting this response because:
  

  Before I and the creditor went to court regarding the debt the original creditor sent me notification via mail in Fall 2023 that explained they were sending the debt to a debt collector, IQ International. Then in April 2024, while in court, the original creditor, myself, our attorney's and a judge made an agreement resulting in dismissal of the debt according to the agreement signed by the parties, stamped and sealed by the presiding judge in April 2024. However, this debt collection agency, IQ International still continued debt collection efforts for the same exact balance amount by reporting it negatively on my credit report since July 2024. The matter was resolved in April 2024's court hearing which I provided supporting documents for. Please remove this from my credit report.

  
   

  Customer Answer

  Date: 05/20/2025

  I have attached the court dismissal documents.

  Business Response

  Date: 06/03/2025

  Hello,

  Please accept IQ Data Internationals attached response to Ms. ****** complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  **** ******
  Quality Control Assistant
  IQ Data International, **** | *********************
  d/b/a ***************************
  ******************************************
  
  *************************** is a registered trade name of ********* International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

• Initial Complaint

  Date:03/29/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  ***** ********* Better Business Bureau (BBB)Subject: Dispute Against IQ Data International **** Inaccurate Debt Reporting Dear BBB Representative, I am writing to formally dispute a debt reported by IQ Data International **** on my credit report. I have no contractual obligation with this company, have never agreed to pay this debt, and never received proper verification. I firmly believe this is a violation of my rights under the Fair Debt Collection Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA). Legal Violations: - FDCPA (15 U.S.C. 1692e): Prohibits false, deceptive, or misleading claims. Reporting a debt without proof is misleading. - **** (15 U.S.C. 1681s-2): Requires accurate reporting. No verification has been provided. I have never been shown proof of this debt, such as a signed contract or calculation of the alleged amount. Reporting unverifiable debt is unacceptable. I request that IQ Data International **** immediately: 1. Cease reporting this debt until proper validation is provided. 2. Provide written verification showing I am legally obligated to pay. If they cannot validate this debt, I request its immediate removal from my credit report. I have also filed a complaint with the ************************************ (****). I trust the BBB will assist in ensuring my rights are upheld. I request a written response within days. Sincerely, ***** *********

  Customer Answer

  Date: 03/31/2025

  
  1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU
  
       I, Kenny Pierrelus, expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.
  
       I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.
  
       I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.
  
  
       Insert Your Name Here:  ***** pierrelus                                          Date:  03/31/2025
  
  2) Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from I Q Data International Inc on 04/01/2025 by  Select one -> Email, Phone, Mail, or Other (Please specify)remove from
    
    *****
  • The reason why I believe the alleged debt is NOT valid is: Proof that you are legally authorized to collect this debt,The original signed contract proving my obligation to this debt, A full account history, including any payments, interest, and fees applied.
    
    *****
  • The account number: ##****
    *****

  ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

  Business Response

  Date: 04/11/2025

  Hello,
  Please accept IQ Data Internationals attached response to Mr. ********** complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  **** ******
  Quality Control Assistant
  IQ Data International, **** | *********************
  d/b/a ***************************
  ******************************************
  
  *************************** is a registered trade name of ********* International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  Customer Answer

  Date: 04/11/2025

   
  Complaint: 23133904
  
  I am rejecting this response because:
  No contract signed, no valid proof per FDCPA 15 USC 1692g(b)please remove this from my credit report.
  Sincerely,
  
  ***** *********

• Initial Complaint

  Date:03/26/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I, ********* ******, had a renters insurance policy with Assurance, which I canceled as of December 24, 2024. However, despite my policy being canceled, this company wrongfully sent the account to collections.I have confirmation that my policy was properly canceled, yet IQ Data International is now reporting this collection on my credit report, which is significantly damaging my credit. This is completely unjustified.I am requesting that the Better Business Bureau (BBB) investigate this matter and take appropriate action. IQ Data International must immediately stop reporting this collection on my credit report, as it is inaccurate and unfair.I have attached documentation and proof of my policy cancellation for review.Thank you for your prompt attention to this matter.

  Customer Answer

  Date: 04/01/2025

  
  1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU
  
       I, Alexandra ******, expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.
  
       I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.
  
       I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.
  
  
      Insert Your Name Here: ********* ******                                   Date:  04/01/2025
  
  
  2) Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from I Q Data International Inc on 04/01/2025 by  Email or Mail
    
    *****
  • The reason why I believe the alleged debt is NOT valid is: 
    
    I, ********* ******, previously held a renters insurance policy with Assurance, which I officially canceled as of December 24, 2024. Despite the confirmed cancellation, Assurance wrongfully forwarded the account to collections.
    
    I have documented proof that my policy was properly canceled. However, IQ Data International has inaccurately reported this collection on my credit report, causing significant damage to my credit standing. This reporting is completely unjustified and misleading.
    
    Given these circumstances, I am formally requesting that the Better Business Bureau (BBB) investigate this matter and take appropriate action. IQ Data International must immediately cease reporting this erroneous collection to the credit bureaus, as it is both inaccurate and unfair.
    
    I have attached supporting documentation confirming my policy cancellation for your review. I appreciate your prompt attention to this issue and look forward to your response.
    
    Sincerely,
    ********* ******
    
    *****
  • The account number: *****************
    *****

  Business Response

  Date: 04/14/2025

  Hello,
  Please accept IQ Data Internationals attached response to Ms. ******* complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  **** ******
  Quality Control Assistant
  IQ Data International, **** | *********************
  d/b/a ***************************
  ******************************************
  
  *************************** is a registered trade name of ********* International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

• Initial Complaint

  Date:03/26/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was placed in collections after 1 year when I moved out of **************** apartments and charged for carpet replacement. The claim is unjustified and not valid. I would like it removed from my credit report. There are no rips, stains or significant damage that warranted a carpet replacement, the pictures attached reflect that.

  Customer Answer

  Date: 03/26/2025

  
  1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU
  
       I, Freddie ********, expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.
  
       I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.
  
       I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.
  
  
       Insert Your Name Here:                                            Date:  __/__/____
  
  
  2) Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from I Q Data International Inc on __/__/___ by  Select one -> Email, Phone, Mail, or Other (Please specify)_________________
    
    *****
  • The reason why I believe the alleged debt is NOT valid is: 
    
    *****
  • The account number: 
    *****

  ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

  Customer Answer

  Date: 04/29/2025

  Placed in Collections for carpet replacement by Clearwater Creek Apartments. The carpet as not ripped, stained or damaged beyond repair when I moved out.

  Desired Resolution:

  Correction to a credit report

  
  

  Customer Answer

  Date: 05/05/2025

  
  1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU
  
       I, Freddie ********, expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.
  
       I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.
  
       I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.
  
  
       Insert Your Name Here:                                            Date:  __/__/____
  
  
  2) Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from I Q Data International Inc on __/__/___ by  Select one -> Email, Phone, Mail, or Other (Please specify)_________________
    
    *****
  • The reason why I believe the alleged debt is NOT valid is: 
    
    *****
  • The account number: 
    *****

  ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

  Business Response

  Date: 05/27/2025

  Hello,
  Please accept IQ Data Internationals attached response to Mr. ********** complaint letter.
  Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.
  
  Thank you
  **** ******
  Quality Control Assistant
  IQ Data International, **** | *********************
  d/b/a ***************************
  ******************************************
  
  *************************** is a registered trade name of ********* International, ****
  
  This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  Customer Answer

  Date: 05/27/2025

   
  Complaint: 23118255
  
  I am rejecting this response because: An18 month lease was completed under normal living conditions. No kids or pets, and I dont smoke which was implied by management. I will not pay for something I did not do.
  
  Sincerely,
  
  ******* ********