Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Internet Providers

Ziply Fiber

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Providers.

Reviews

This profile includes reviews for Ziply Fiber's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Ziply Fiber has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.53/5 stars

    Average of 1,484 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromRaoul B

      Date: 09/07/2024

      5 stars

      Raoul B

      Date: 09/07/2024

      Outstanding service and very professional resolution of our internet update. The technician answered all our questions very courteously. A++!

      Ziply Fiber

      Date: 09/18/2024

      Hi *****! We are glad you are happy with your experience with us and the technician was able to answer all of your questions!
    • Review fromAileen S

      Date: 09/06/2024

      5 stars
      My experience with their customer service staff was great--they were friendly, efficient, and gave me the help I needed.
    • Review fromKen R

      Date: 09/04/2024

      5 stars
      Outstanding customer service and a great quality service. I'll use their service as long as it's available. Their support services are very professional and helpful.
    • Review fromPhet P

      Date: 09/04/2024

      5 stars
      Overall, I would give this company a 9 out of 10 for their excellent customer service.
    • Review fromLinda H

      Date: 09/04/2024

      5 stars

      Linda H

      Date: 09/04/2024

      Absolutely satisfied. Thank you so very much for solving my problem.. *** was wonderful cannot thank Ziply and the *** enough

      Ziply Fiber

      Date: 09/18/2024

      Hi *****! Thank you for the kind words!
    • Review fromLexi C

      Date: 09/04/2024

      4 stars
      Ziply brought internet to a heavily wooded area and it has been life changing due to the fact of being able to work remotely feom home. The technicians have been very polite, efficient and knowledgeable.
    • Review fromGary T

      Date: 09/04/2024

      5 stars
      Always fast and courteous customer service. After years of paying too much for internet service, I've finally found a company with super fast internet speed at a fair price. And it's much easier talking to a human being rather than a phone robot.
    • Review fromAnthony A

      Date: 09/04/2024

      5 stars
      The salesman wasn't too pushy, the install was quick and efficient. The customer service was friendly and helpful. The pricing is cheaper for a more stable connection at a higher bitrate. They are a great competitor to the local big cable company, who still uses coaxial cable and refuses to add fiber to the household.
    • Review fromJusty J

      Date: 09/03/2024

      5 stars
      Ziply is wonderful and I only changed because I got a special at another carrier. I will return to Ziply as soon as it expires.
    • Review fromAm Z

      Date: 09/01/2024

      5 stars

      Am Z

      Date: 09/01/2024

      Great service provider, so far having much better experience than with Xfinity and ***********

      Ziply Fiber

      Date: 09/18/2024

      Hi! We appreciate your feedback, and we are happy that you are having a good experience with us!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.