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Business Profile

Auto Parts

Best Use Auto Parts LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Parts.

Reviews

This profile includes reviews for Best Use Auto Parts LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Best Use Auto Parts LLC has 2 locations, listed below.

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    Customer Review Ratings

    4.35

    Average of 40 Customer Reviews

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    Review Details

    • Christopher S

      Date: 09/16/2024

      Trustworthy and honest about quality parts for affordable prices, I would definitely use them again in the future, thank you!!

    • Julio A

      Date: 08/27/2024

      If you're looking for any replacement parts for your vehicle, this is the place to order from. Not only are the prices good, but their customer service and step-by-step communication are amazing. They keep you in the loop all the way up to your delivery day, I must say this has been the best experience ever, make sure you ask for *** as your service **** she is amazing!

    • Javier C

      Date: 08/26/2024

      Happy with my new transmisin, Thank you best used auto parts because they solved my problem.

    • Joey M

      Date: 08/12/2024

      Joey M

      Date: 08/12/2024

      They canceled my item because they wanted more money. Kept claiming the part was wrong and needed to pay more. Then cancelled my part when i said just to send it. Also called me back and tried to get me to delete this review. They were claiming they dont know how i paid for what i paid. Saying i was drunk would not buy anything from these people! Do not recommend.

      Best Use Auto Parts LLC

      Date: 08/13/2024

      Thank you for your feedback.

      We sincerely apologize for any inconvenience you experienced. However, its important to clarify that the order placed did not match the specifications of your vehicle according to the **** you provided. The **** ensures accurate fitment, which is why we emphasize the importance of providing this information to all our customers.

      Our goal is to ensure you receive the correct part, and we strive to avoid any issues that could arise from a mismatch. If you have any further concerns, please feel free to reach out so we can assist you.

    • Ali S

      Date: 05/15/2024

      Part was delivered with amazing after sales support by *******.

    • Aristotel C

      Date: 04/23/2024

      Aristotel C

      Date: 04/23/2024

      On March 25-th I paid for a ***** 3.0 l engine upfront, invoice BUAP13920. I was assured that engine was in good condition as per the price for one that is in the *****k mile range, with this one being claimed as ****** miles. This was falsely confirmed with photos of a different odometer. Upon seeing the condition of the engine for myself, I saw it was in fact in much worse condition. After having to hassle for a VIN number I investigated further. This led to discovering that the engine had in fact previously been sold from a company in *********, ********* by name of ****** with the mileage being listed as ****** miles. They refunded only $1850 claiming $125 in taxes for the engine they never sold me. I am very displeased without a full refund only $1850 refunded, and my time wasted. Thank you for the stress. Thank you for wasting my time, money and sanity.

      Best Use Auto Parts LLC

      Date: 04/23/2024

      We apologize for any inconvenience you've experienced. According to our records, you initially placed an order for a (Used) 2011 ***** 80 Series Engine 3.0L (******, 4th and 5th digit, B6304T4 engine, turbo), which aligns with the **** you provided. We provided mileage information based on this order.

      However, subsequent to this, you requested an engine from a 2014 ***** 80 Series specifically, and we informed you that we had one unit in stock with less than 100K miles on it, but it did not fall under the same mileage category. Despite this, you requested to proceed with the order, and we accommodated your request by uninstalling another engine from a 2014 ***** and shared pictures and **** as requested.


      After fulfilling your request, you later requested to cancel the order. At this point, the order had already been shipped, but we promptly rerouted the shipment and refunded you the money, excluding the shipping cost. It's important to note that we did not withhold the complete shipping amount, and we waived the labor costs associated with uninstalling two engines for you as a gesture of goodwill.


      We regret any frustration or inconvenience caused and appreciate your understanding. If you have any further concerns or require assistance, please don't hesitate to reach out.

    • Joe B

      Date: 02/25/2024

      ***** did a great job finding an Lexus engine that matched my vinn#. Also gave me a few options with mileages. Great communication with my mechanic and myself.Shipping was fast. ******** was quick to respond. Overall very happy with my purchase. Engine went right in. The car is ************* again.

    • Doretha D

      Date: 01/17/2024

      Would definitely recommend to other customers and will definitely be using service again

    • Daniel S

      Date: 01/10/2024

      Greatly appreciated the professional, helpful and timely service in ordering and receiving part I needed. I thought I was out of options to fix my RAM truck so it would pass inspection. ******** was exceptionally helpful.

    • Esau M

      Date: 12/20/2023

      Very nice price, customer service. ***** works very hard to make sure he's communicating with you.

    Best Use Auto Parts LLC is NOT a BBB Accredited Business.

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