Reviews
Customer Review Ratings
Average of 257 Customer Reviews
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Review fromMarcel P
Date: 06/04/2023
1 starMarcel P
Date: 06/04/2023
Terrible company to deal with, they will lie, lie and lie again and never deliver. Stay away from them, you will be disappointed if you get involved with solgen.
Solgen Power LLC
Date: 06/05/2023
******, thank you for taking the time to write in and share your concerns and your experience. We were unable to locate your account in our records, if you are needing assistance please give our Customer Support line a call at ************, we are available Monday - Friday 6am - 5pm PST. We would be more than happy to try to assist you with any miscommunication that took place and try to make your experience a more positive one!Marcel P
Date: 06/08/2023
Typical response from this company, if they would only respond to their costumers so fast there would not be any issues.Now they pretend they don't know me.Review fromJay P
Date: 06/04/2023
5 starsJay P
Date: 06/04/2023
Very helpful company and their permitting was very fast. Much appreciated!Solgen Power LLC
Date: 06/05/2023
*****, we appreciate your feedback and we are glad you enjoyed our speedy process! Please let us know if you have any questions.Review fromEric G
Date: 06/04/2023
5 starsEric G
Date: 06/04/2023
Had a quote from Solgen and they were very professional. Everything was explained clearly to me and we all very helpful. Spoke with the Permitting Manager ******* about what I needed in order to get this complete and she was kind and thorough about everything. Made me feel comfortable about solar power, which I am new to the idea.Solgen Power LLC
Date: 06/05/2023
****, we are glad that our permitting team was able to address your concerns from the beginning and instill confidence in you about our process and going Solar! We are here for any questions you may have, thank you so much for your five-star review!Review fromFrank R
Date: 06/04/2023
5 starsFrank R
Date: 06/04/2023
excepcional en su atencin al cliente, proporcionando un servicio de calidad y una transicin hacia la energa solar sin problemas.Solgen Power LLC
Date: 06/05/2023
*****, nos complace que haya disfrutado el proceso y haya tenido una buena experiencia con una transicin sin problemas a la energa solar, como pretendemos proporcionar!Review fromLorena P
Date: 06/04/2023
5 starsLorena P
Date: 06/04/2023
Exceptional customer service, exceeded my expectations and made my transition to clean energy seamless and enjoyable.Solgen Power LLC
Date: 06/05/2023
******, your feedback is valuable and we truly appreciate the five-star rating. The time to go Solar is definitely yesterday but the next best time is today! Please let us know if you have any questions.Review fromConnor C
Date: 06/03/2023
5 starsConnor C
Date: 06/03/2023
Very smooth process and thorough explanation on how the system works. Happy with the installation, the guys were professional.Solgen Power LLC
Date: 06/05/2023
******, thank you for leaving us a five-star review! This greatly helps us in our mission to help more homeowners transition to Solar power and owning our own power! Please let us know if you have any questions.Review fromTrista B
Date: 06/02/2023
5 starsTrista B
Date: 06/02/2023
Even after the installation, the solar company didn't abandon me. They provided clear instructions on how to monitor the system's performance and promptly addressed any concerns or questions I had. Their ongoing support has been invaluable and has given me peace of mind. Go Solar with Solgen!Solgen Power LLC
Date: 06/05/2023
******, we are always here for you! We are glad that our post completion support has satisfied your expectations, thank you so much for leaving us a five-star review! We appreciate your business.Review fromJustin E
Date: 06/02/2023
5 starsJustin E
Date: 06/02/2023
Loved the easy process from Solgen. No intrusive door knocking. Was able to have our appt all over the computer. Showed me the design and cost and answered all my questions during a virtual appt. They made the process easy and have stayed in contact throughout.Solgen Power LLC
Date: 06/05/2023
******, we are glad you loved the process, thank you so much for taking the time to leave a review sharing your experience with the community. Please let us know if you have any questions, we are here for you.Review fromJordyn E
Date: 06/02/2023
5 starsJordyn E
Date: 06/02/2023
I recently had the pleasure of experiencing a truly outstanding customer service encounter that left me impressed and delighted. From start to finish, every interaction with the permitting department was filled with professionalism and attentiveness, that made my whole experience going solar a breeze. I couldn't help but feel compelled to share my wonderful experience.Solgen Power LLC
Date: 06/05/2023
******, thank you for your glowing review and five-star rating! We have a comprehensive process from beginning to end and we are glad we could assist you going Solar! Please let us know if you have any questions.Review fromSam A
Date: 06/02/2023
5 starsSam A
Date: 06/02/2023
Solgen provided such a great experience for me. Each department was very detailed, helpful and answered any questions or concerns I had. Couldnt be happier!Solgen Power LLC
Date: 06/05/2023
***, we are so glad to hear you had a positive interaction with Solgen, please let us know if you ever have any questions! We are happy that you are happy, congratulations!
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