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Business Profile

Solar Installation

Solgen Power LLC

Reviews

Customer Review Ratings

4.26/5 stars

Average of 257 Customer Reviews

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Review Details

  • Review fromDates S

    Date: 06/02/2023

    5 stars

    Dates S

    Date: 06/02/2023

    I am still going through the process but so far, I have been pleasantly surprised. My sales rep gave us a good understanding of what I needed for my home. Most recently, Ive been able to get updates on progress and have gotten what I need. I like the customer service Ive received and the ownership to keep me informed.

    Solgen Power LLC

    Date: 06/05/2023

    Dates, please let us know if you ever have questions during the process, you can reach us by calling ************, we are available Monday-Friday 6am - 5pm PST. We are here for you, thank you so much for leaving a five-star review! 
  • Review fromSammy M

    Date: 06/02/2023

    5 stars

    Sammy M

    Date: 06/02/2023

    They were easy to work with answered all my questions.

    Solgen Power LLC

    Date: 06/05/2023

    *****, we are glad you enjoyed the easy process of switching to Solar, and we are glad we were able to educate and address all questions. Don't hesitate to reach out if you think of any other questions or concerns, we are here for you. Thank you so much for your five-star rating! 
  • Review fromKy K

    Date: 06/02/2023

    5 stars

    Ky K

    Date: 06/02/2023

    I was thinking of getting solar for some time and Solgen was fantastic with their customer service. They convinced me solar was the way to go. I have been very happy with the service so far. Everyone Ive spoken to does their best to get me what I need and answer all my questions.

    Solgen Power LLC

    Date: 06/05/2023

    **, we are glad to hear this has been a wonderful experience for you, thank you for choosing Solgen! From beginning to end, we have a comprehensive process that covers everything that is needed from permitting to installation and inspections to permission to operate! Thank you so much for sharing your experience, please let us know if you have any further questions or concerns! 
  • Review fromLuis E

    Date: 06/02/2023

    5 stars

    Luis E

    Date: 06/02/2023

    I had the pleasure of interacting with ****** from the phone customer service team, and I must say their professionalism and expertise were top-notch. ****** went above and beyond to ensure that my concerns were addressed promptly and effectively, making the whole experience a delight.

    Solgen Power LLC

    Date: 06/05/2023

    ****, we are glad to hear you had a delightful experience switching to Solar, and we are glad that you enjoyed the service from our Customer Support teams! Please don't hesitate to reach out with any questions or concerns, we are here for you! Congratulations on making the switch and welcome to the Solgen Family! 
  • Review fromaustin a

    Date: 06/02/2023

    5 stars

    austin a

    Date: 06/02/2023

    Solgens employees were nothing but polite and punctual. Through out permitting all the way through The installation was painless

    Solgen Power LLC

    Date: 06/05/2023

    ******, we are glad we provided a stellar, painless experience for you to transition to Solar. Please let us know if you have any questions, we are here for you! Welcome to the Solgen Family and congratulations! 
  • Review fromOmar P

    Date: 06/01/2023

    5 stars
    Solgen is a great company in our community. Their work is quick, precise, and best of all affordable. **************** is friendly and helpful, I cant say enough about how they conduct their business.
  • Review fromJuan R

    Date: 06/01/2023

    5 stars
    The seamless process and the outstanding performance of the solar system have made me a highly satisfied customer, and I highly recommend ******************** for anyone seeking reliable and efficient solar solutions.
  • Review fromRosario G

    Date: 06/01/2023

    5 stars
    ****, the site surveyor, delivered exceptional service by demonstrating extensive knowledge and attention to detail.
  • Review fromMarisa M

    Date: 06/01/2023

    5 stars
    Samantha provided outstanding customer service, going above and beyond to ensure my needs were met with utmost care and efficiency.
  • Review fromMartha E

    Date: 06/01/2023

    5 stars
    Tuve una experiencia excelente. Recomiendo ampliamente su servicio y compromiso con la energía sostenible.

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