Reviews

This profile includes reviews for Microsoft's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Microsoft has 93 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Microsoft

  1 Microsoft Way Redmond, WA 98052-8300

• 

  Microsoft

  1 Lone Tree Rd S Fargo, ND 58104-3911

• 

  Microsoft Corporation

  5431 E Williams Cir Ste 200 Tucson, AZ 85711-7501

• 

  Microsoft Store

  4200 Conroy Rd Orlando, FL 32839-2400

• 

  Microsoft Store

  9255 Towne Centre Dr Ste 400 San Diego, CA 92121-3037

Review Details

• Review fromJohn B

  Date: 10/07/2022

  1 star
  I just got robbed by Microsoft for a charge they can't charge for. I tried to gift a present which was paid for to another party, but Microsoft refuses to give my money back on my card after the fact someone else paid for it. My card is still pending a charge they can't collect, but they are holding it instead of just letting it go. Then you cant get it back. So Microsoft once again robs the poor man of what little money they have for some Xbox ****, and you get no operator. Just this message c*** This is the last time I give my info to Microsoft. I might as well just sell my Xbox. Since they're just gonna rob me anyway. I'm ashamed to have ever given them a *****.

• Review fromGraham T

  Date: 10/06/2022

  1 star
  They continue to take my money and won't help me fix it! This is a load of barnacles! I've talked to support on several occasions and they keep transferring me to different people. It feels like a game of ring around the *****! I've waited on hold on four different occasions for 30+ minutes and have been hung up on every time. Microsoft, if I could avoid using your products, I would!

• Review fromJames S

  Date: 10/06/2022

  1 star
  The system is blocking my emails from my account. Iphone says it's a Microsoft problem. I follow the instructions for restoring my email. It does not work because the system is in my email to intimidate us. I want something done to them. I can not reach Microsoft on the phone.

• Review fromCynthia L

  Date: 10/04/2022

  1 star
  I downloaded a microsoft game and made a few purchases related to the game. Within the past six months Microsoft deducted, without my knowledge/consent thousands of dollars and refuses to correct/reverse these charges.

• Review fromCece C.

  Date: 09/23/2022

  1 star
  I purchased a HP laptop 11/2022 that stopped working in 07/2022. Error message indicates BITLOCKER RECOVERY password is needed, a feature I've never set up on my laptop. All troubleshooting steps failed with HP and Windows are both placing blame on each other leaving me holding the bag for wasting $410. This product did not last a year and I want a refund or a replacement device.

• Review fromMARIO R V

  Date: 09/22/2022

  1 star
  I created a account on Microsoft after buying a new desktop computer. I cannot log into the account I created because I get a message saying that I am abusing the privileges. I cannot link my cell phone to my PC because I need to log into the account and after ONE attempt I keep getting locked out from the account for 24 hours.I tried the sent a code option but I never received any text messages from Microsoft with a code to log into the account. Trying to speak to customer service agent is impossible, and their web resources are a complete joke. My advice, get a hold of a copy of ***** and be done with this garbage of a company.

• Review fromMatthew H

  Date: 09/22/2022

  1 star
  I got Microsoft ********************************************************************************************************** any other cloud based service. But then after two weeks I banner started to show up on all new word or excel files ect... saying that I had to save a copy because I could not save directly. this meant I had to save each time a new copy then go back and delate the old copy. so I tried to turn off onedrive and this is where my problems began. I suddenly realized that without permission they had uploaded everything to the onedrive and removed it from my computer! So I could not get any files open even those that pre-dated onedrive because they had stolen it from my computer! so I turned it back on and amazingly I could access my own files again. so then I attempted to download my files from onedrive so I could get back what they had stolen. at first this worked, but then I tried to download a folder with fifty or so PowerPoints I had made. when I clicked on always keep on this device it started to delete everything. I am working with my IT guys to find things but we took a lunch break and guess what onedrive reactivated its self and started deleting more! I opened my PC and saw it uploading and deleting at the same time! I was able to save a few files and then my IT guys helped me disconnect my computer. But this is a horrible product!

• Review fromPaityn S.

  Date: 09/21/2022

  1 star
  Microsoft customer service is an absolute joke. If I didnt know any better id say theyre hiring little kids that dont even know how to use a computer. I had a monthly reoccurring subscription for Game Pass. Last month I did not have the funds in the regular account so it charged the next card on file. That charge was approved but the subscription never renewed for the month. I contacted customer service and even sent them reports from my bank showing the approved charged for the subscription. They told me there was nothing they could do they had no proof of any charge. I sent them a bank statement for the charge with capital words APPROVED. The customer service agent promised me a follow up of the situation the next day.. and it has now been over a month and I havent received a single call or email. I reached out again to the same agent and she tried telling me she called me and didnt get an answer. When I checked my missed call history I didnt have a single missed call, not even from a spam number. Microsoft is a big scam and they keep picking out people to steal money from that they think they can get away with. Do not support this company. Its sickening how their customers get treated.

• Review fromBarbara V

  Date: 09/06/2022

  1 star
  If anybody else is having problems such as this please contact me so we can start a class action lawsuit do not subscribe to anything Microsoft you cannot get a human being on the phone my kids have not use their Xbox in three years they automatically bill my card I have changed my card number it still goes through as automatic billing they are a company that cannot be blocked by your credit card company my kids cannot remember their password to login please do not sign up for automatic billing with this company

• Review fromMichael W

  Date: 09/04/2022

  1 star
  The new Xbox series x/s controllers are absolute garbage! On #6 in 8 months! They go completely unresponsive or they drift so bad you cant play. At $60 a piece youd think theyd work longer than 30 days