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Business Profile

Auto Services

YourMechanic

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Services.

Reviews

This profile includes reviews for YourMechanic's headquarters and its corporate-owned locations. To view all corporate locations, see

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YourMechanic has 2 locations, listed below.

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    Customer Review Ratings

    1.11

    Average of 54 Customer Reviews

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    Review Details

    • Johnny W

      Date: 10/19/2022

      This service is the worst I've ever experienced! I made a appointment, the mechanic was late without any notice (2) hours...he diagnosed the issue and left....so I rescheduled him to repair... then it went downhill from there....smh..he kept Cancelling at the last minute...3 xs...so I rescheduled another mechanic he came ontime...n installed the serpentine belt...he left...and said he test drove it and all was well...however...smh...I came to pick it up..the belt popped off pulling out of the parking space...smh...called yourmechanic they said sorry its up to the mechanic...he finally replied and said he's leaving the country for 3 weeks sorry....called back your mechanic...they appointed another (Master) smh mechanic...he called me..gv me a hard time, didn't believe my story until I sent him a screenshot of the history...after 20 ********** texts...yes 20!...he then agreed to come out 2 days later but he's not going to fix it only inspect it! FOR ANOTHER $149.00!! NOW I WOULD'VE BEEN UP TO ****** FOR A SERPENTINE BELT REPLACEMENT IF I DIDN'T CANCEL THIS 2 WE3K LONG ******************* FOR A ********************** REPLACEMENT! WHICH ONLY TAKES 2 HOURS OT LESS TO PERFORM!! YOUR MECHANIC WILL NOT REFUND ME SO I LOST 600+ FOR HORRIBLE SERVICE!! NEVER USE THIS SERVICE

    • Rajesh V

      Date: 08/16/2022

      I had a check engine light that came on for 2006 honda odyssey and the mechanic did a code scan and did not even tell me what is causing the issue. There is a issue of P2646 error code that is popping code and issue that he is talking about is completely waste. What a waste of money!!!!

    • Ghani K

      Date: 08/04/2022

      Scheduled for 9 Am. They rescheduled 1 hour before to 10:30Am. I got a text at 12:15 pm that they arrived but when I went outside I saw no one. I called the phone number once and got no answer. Called again only to have someone answer acting like they could not hear me. Called a 3rd time to a guy saying that he left because my card declined. Well what gives you the right to charge my card before I even confirm that you even arrived or do the work? Then a day later I get a call saying that I can reschedule. I tell them that I found someone else to do the work so I don't need them. They tell me that there is a $29 fee for the mechanics efforts. What mechanic? I never saw him and why did he leave if he did come!!? It is not like I don't have other cards to pay with. Honestly I don't believe anyone ever showed up. Normally when we order a service they come to the door and knock. Fortunately I used a card that will get the $29 charge taken off BUT OTHERS BETTER BEWARE OF THIS COMPANY

    • Sherrese J

      Date: 07/26/2022

      Yourmechanic did the brakes on my 2011 Honda Civic that you replaced on 6/27/21

      I called several times in the early part of June '22, telling your company that something was wrong, and you finally sent Chuy out on 6/20/22 to do an inspection, costing me another $125, just for him to say it is normal.

      I take it to Honda and they tell me that the Caliper had seized causing the pad to lock onto the Rotor, they ended up replacing the Caliper on the Right back passenger **** and replacing Rotors & Pads for both back tires.

      I'm so disappointed in your company for the dangerous situation you put me in and would like to know what you plan to do to resolve this problem.

      Be leery of this company, when you get close to your Warranty expiration everything they look at will be normal wear and tear.

      They refunded the inspection money $125, but gave no money off the bad brake job.

      Will not be using them again, just want people to be really careful letting someone come to you for repairs that don't have a shop to work out of because when something goes wrong, you will have to wait for them to get you an appointment putting you very close to the expiration and you will end up with the same mechanic.

      IN CONCLUSION NEVER AGAIN...

    YourMechanic is NOT a BBB Accredited Business.

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