Divorce Assistance
OnlineDivorce.comHeadquarters
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Reviews
This profile includes reviews for OnlineDivorce.com's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 59 Customer Reviews
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Review fromDebra-Ann R
Date: 06/13/2025
2 starsI regret using this service. I wasted my money and nothing was accomplished. When I asked questions specific to my case I received scripted answers that didnt address my issue. At one point I needed legal advice and I was told they couldnt advise me unless I renewed my subscription. Seriously? Now I have to hire an attorney. Dont make the same mistake I made. Just save time and moneyhire an attorney from the beginning!Review fromJ. A.
Date: 06/02/2025
1 starJ. A.
Date: 06/02/2025
These people DO NOT honor their 30-day refund policy. I emailed requesting my refund after I reconciled with my spouse (2 weeks after I hired them). They had not yet provided ANY services. I went on vacation with my spouse, and when I returned I was informed that they called me 3 times and then dismissed my request. DO NOT USE THIS COMPANY.OnlineDivorce.com
Date: 06/04/2025
We are sorry for your frustrations; we are happy to learn you have reconciled with your spouse!
We sent you an email regarding this matter. Please respond to our email if you have any questions or need assistance.J. A.
Date: 06/06/2025
Thank you for reviewing my case and refunding my money. I appreciate that you followed up on this.Review fromShelby K
Date: 05/29/2025
1 starThis company is a complete scam. I paid almost ***** dollars for their help. I ended up having to go into the courthouse myself because I couldnt get a supervisor or case worker on the phone. They also charged me for the monthly service 1 month after I cancelled it. They are all incompetent and terrible people for scamming on innocent people trying to go through a traumatic experience of divorce. What a joke. I escalated it to the point where I told them I wouldnt stop. The supervisor did call me and told me that I was in the wrong and I would not be getting a refund. ****. You guys are trash.Review fromDeAndre T
Date: 05/28/2025
1 starUtilized this service as an alternative route to paying an attorney and it was a horrible experience. They always find something wrong with the paperwork with results in them having to mail you the paperwork and you mailing it back. Overall inefficient and not work your money. Dont be tempted by the deals they offer. Im pretty sure the operation is ran by maybe 3 people and thats all.Review fromS. B.
Date: 05/17/2025
1 starS. B.
Date: 05/17/2025
I spent 500 dollars because not only do you pay for a basic service, they make you pay for premium to have access online. And you have to pay a monthly fee as well. I started this process 6 months ago, still not divorced. When I asked why? They told me to contact me courthouse. a SCAM!OnlineDivorce.com
Date: 05/21/2025
We are sorry for your frustrations. The questions you asked us are not ones we can answer, but they can likely be answered by the court clerk, which is why we provided you with their contact information.
Monthly subscriptions can be canceled at any time.
If you need any more help, please reach out to us directly. We are happy to help.S. B.
Date: 05/22/2025
You scam hurting people out of their money and dont complete the service of divorce. Yes you can cancel your monthly service and then you get no help! I paid a lot of money for premium service and I am not divorced! I have to do the work myself. Dont pay for this service friends. You can print out the papers yourself and pay less!Review fromAlexis J
Date: 04/30/2025
1 starAlexis J
Date: 04/30/2025
The Online Divorce, ******************************************** is a complete SCAM. I paid over $700.00 in 09/2022, and was informed that, Online Divorce takes care of ALL paperwork, from *start* of divorce process, through *completion* of divorce, until the divorce is FINAL. The company simply filed a FL-100 (petition) and FL-110 (summons) form with the Los Angeles County Court, then, dropped the ball. Since the court date 01/31/2023, the company has refused to file the FL-115 (proof of serve to respondent in person) form, and, has stated through several emails only, no phone calls, that, they are not required to complete the divorce process, that it is the Petitioner's responsibility to complete the process. Again, I paid for a service that was a complete SCAM. This company stole my money. I requested a 100% refund, and they are not paying any attention to my request.OnlineDivorce.com
Date: 05/02/2025
We are sorry for your frustration. We have already explained that we only provide service for uncontested cases where both parties agree and are willing to sign the forms. We are still waiting for the respondent's documents. Once we have them, we are happy to submit the needed forms. We are willing to continue and complete the process once we have the respondent's completed documents.Review fromKate N
Date: 04/03/2025
1 starKate N
Date: 04/03/2025
ABSOLUTELY UBSURD.I personally have done my paperwork 3x (notarized & all), 2x being their fault for wrong info entered. Now my soon to be ex husband signed his forms & sent them *********** HAVE THE WRONG DOCKET # !!! They sent my ex forms with child custody docket #, instead of divorce #. ***. That's not my fault but here I am paying another $40 a month, its been a year now and still not finished.OnlineDivorce.com
Date: 04/09/2025
Thank you for taking the time to talk to us on the phone so we could discuss and rectify these matters.Review fromB. O.
Date: 02/11/2025
1 starB. O.
Date: 02/11/2025
This company filed too late and my divorce was denied. Now they want to send me everything to file myself, which was not what I paid for.OnlineDivorce.com
Date: 02/27/2025
We appreciate your feedback and are sorry to learn of your frustration.
We invite you to continue responding to our emails if you have questions or need assistance.B. O.
Date: 02/28/2025
You guys have really horrible business practice. It says if I am not happy and I do not feel safe with your service that you will issue a refund. You did not provide a service that I paid for. Now you're wanting me to complete what I paid you to do in the first place. Why did I pay you to file and see my divorce through and now you're telling me that because it was denied.I have to file everything on my own now. Your company is a complete scam. I highly suggest nobody else uses this company.Review fromLindsey H
Date: 02/10/2025
1 starLindsey H
Date: 02/10/2025
If I could leave zero stars, I would. This place is a TOTAL SCAM!! I paid for both a subscription for several months and a platinum service. With said platinum service it was supposed to include THEM filing the documents with the court. They continued dragging their feet in processing my paperwork so that I would have to continue paying the monthly subscription fee ($49.99 mind you). The moment I stopped allowing them to fleece me and stopped paying my monthly subscription fee, suddenly like magic, my final papers were ready and were dropped in the mail; however, as already stated, I paid for a platinum service where they were supposed to be filing the papers, I even had to provide them with a cashiers check for the court processing fees for them to do so I called customer service to ask what the next steps are as I was confused as to why I received my final papers with instruction to make sure I FILED with the courts, when I paid for them to file the documents and provided them with the cashiers check for the court fees. **************** states, they cannot tell me what my next steps are unless I pay the monthly subscription fee, again. So here more than $700 later still no divorce and I havent a clue as to where my money is or what the status of my divorce is in because they refuse to tell me because I will not pay for their monthly subscription again. SAVE YOUR MONEY!!! TOTAL SCAM!OnlineDivorce.com
Date: 02/27/2025
We are sorry to learn of your frustrations.
The monthly subscription fee can be canceled at any time. All of our customers are responsible for paying the court filing fee. This fee is paid directly to the court. Once the case is filed and state-specific service requirements are met, we send a finalization packet to our customers, which includes instructions and the forms needed to finalize the case.Review fromAmber C
Date: 12/23/2024
1 starAmber C
Date: 12/23/2024
I wouldnt recommend. After paying them $300 and refilling out paperwork several times and them giving me the wrong clerk to write a money order out to I was done with them. I should mention it took several months and they print out the same paperwork you can find for free online. I ended up doing it all myself even writing up a custody agreement and got full custody only paying $157 in total. My divorce was finalized in 63 days. This company is useless and a scam. If your spouse agrees with everything please do it yourself.OnlineDivorce.com
Date: 12/24/2024
We are happy to learn you were able to finalize your case!
We understand there are other resources available where you can obtain forms. Keep in mind that we do not sell forms. We provide a self-help service where you can access our software, and your forms are generated based on your answers.Amber C
Date: 12/27/2024
You absolutely do sell those forms. All you do is fill part of them out for people. I had full access for free to those forms. Your company should be ashamed! I will be helping people in divorce groups for free and let them know they can obtain the forms and instructions for free.
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