Reviews

This profile includes reviews for Amazon.com's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Amazon.com

  202 Westlake Ave N Ste 2 Seattle, WA 98109-5264

  
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  Amazon.com

  PO Box 81207 Seattle, WA 98108-1207

  
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  Amazon.com

  PO Box 6485 Incline Village, NV 89450-6485

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  Amazon.com

  PO Box 81226 Seattle, WA 98108-1300

  
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  Amazon.com

  PO Box 960013 Orlando, FL 32898

Review Details

• Review fromDo B.

  Date: 06/17/2022

  1 star
  I got a TV Christmas eve 2021, an ******************* On the cover it says that there are several applications loaded on the *** I thought that was great. I didn't know, because it wasn't advertised in a way to let the consumer know what happening in the background. A few weeks ago my wallet was stolen and I had credit cards and I did like everyone else, I had them replaced. There charges on one of my credit cards that I had to dispute because I did not place them. They were charged on Amazon. I called Amazon to let them know I had followed the dispute on some charges that were on my Amazon account, as a courtesy. I went through the charges with their customer service representative. Four times! Everything did seem fine at the end of the first call. A couple of days later things changed. Amazon sent an email to me, June 16th, that read, my account was closed due to disputes filed on charges on my Amazon account. I thought this was a mistake and then I tried to watch television. I have an insignia television that has ******* Amazon, ******* etc, loaded on it when you purchase it. Nowhere does it say that you must have an account with Amazon for this TV to operate properly. When my Amazon account got shut down, closed, ****** stopped working because I didn't have an Amazon account that I could log into. I talk to several Amazon *************************** (C. S.) reps to no avail. They couldn't answer questions that were outside their customer service script, no manager. At the end I was told to put another credit card into my account and I will have my account. I don't want them anymore! They showed me that I am just an invoice, a virtual person. Terrible customer service, not flesh and bone, more like robots reading the script. I am leaving my account closed. No to Amazon. The big problem is that YOU HAVE TO HAVE AN AMAZON account for this TV to operate, or view ANY streaming applications. No one told me this, not on the box. No help from Best Buy store.

• Review fromFraud S

  Date: 06/17/2022

  1 star
  Amazon allows fraudulent sellers to sell products that they have no intention of delivering. When contacted about the issue Amazon sides with the seller and forces the purchaser to wait for any potential refund.

• Review fromFred C

  Date: 06/17/2022

  1 star
  Amazon Prime keeps charging me a monthly fee of $16.00 without my authorization. I called them and the gave me the "run around" !! This business practice should not be allowed . Pleas inform them of the complaint...

• Review fromKollar J.

  Date: 06/17/2022

  1 star
  They canceled my account at will for a reason they couldn't tell, maybe it was a made-up reason, I put a lot of things in it, including air conditioning, now there is a problem with the quality of the air conditioner, what should I do, I have used this account for four years, and now suddenly close my account, the email replies are all fixed format replies, completely useless, I hope that BBB can help me convey information to people who Amazon is really willing to help, rather than the robot replying to me again and again