Reviews

This profile includes reviews for Amazon.com's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Amazon.com

  202 Westlake Ave N Ste 2 Seattle, WA 98109-5264

  
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  Amazon.com

  P.O. Box 0823-03411 Atlanta, GA 30310

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  Amazon.com

  PO Box 81226 Seattle, WA 98108-1300

  
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  Amazon.com

  PO Box 81226 Seattle, WA 98108-1300

  
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  Amazon

  4400 12th Street Ext West Columbia, SC 29172-3300

Review Details

• Review fromRobert N

  Date: 06/20/2022

  1 star
  I ordered a pair of workboots I badly needed from Amazon. I watched to see when the order would be delivered then my order just disappeared. I went into the app and got a message that my payment was declined because of information on my credit card. I then went in and reinstalled all of the credit card information and waited for the order again, same thing. The order was canceled. IO called customer service and was met with what sounded like an illiterate teenage girl who was of no assistance whatsoever. She transferred me over to the *********** ********** where I was met with another incompetent who, unlike his predecessor tried to lie on a recorded line about why I didn't get my order. He told me first that my payment was rejected by the third party vendor and I reminded him that I used the same card a week before and have been using the card for many years. He then told it was really because the order was canceled by the vendor. I pointed out that he kept changing his story and he stated that I was being abusive. I asked him for a credit on my account for my inconvenience and he told me he could only give me a $5 dollar credit. I asked for his supervisor and was greeted by what sounded like the typical customer service manager. Menopausal, man hating and I had to wait until she was done with her 15th cigarette of the shift. She then tried with the same lies and refused to help me. When I pointed out she was also lying she hung up on me. Nice customer service **********************. At least I was granted with the reassurance that many people in customer service are still rude, ill-informed, liars who take the offended safe space route when you catch them in a lie. It is refreshing to know that a white trash menopausal woman who has probably been without a man for the last ten years can reject a customer complaint and hang up on them. Great that these people have that power. You need to vet and train your employees better

• Review fromSuzanne B

  Date: 06/20/2022

  1 star
  Amazon holds its customers personally responsible for fraudulent charges. I was even charged twice for fraudulent charges!!!!!! Amazon defrauds it's customers!!!!!!

• Review fromTIARA W

  Date: 06/20/2022

  1 star
  Amazon won't submit an honest review of a seller because it was about the seller and the product. I have a one star review of some chips and the seller and it's rejected. I said nothing negative about Amazon, but I don't have to like the seller and I don't.

• Review frommitchell k

  Date: 06/20/2022

  1 star
  Amazon told me they were giving me a refund for expedited shipping when my item was iate....THEY GAVE ME A GIFT CARD TO MY AMAZON ACCOUNT INSTEAD OF A REFUND......A STORE CREDIT....they lied to me....over $10.00. That's the second time Amazon did that to me over a refund. Besides several times enrolling me into a prime membership without my consent or knowledge. I'm done with amazon.

• Review fromC

  Date: 06/20/2022

  1 star
  Closed my account because of THEIR DRIVERS not delivering to my address correctly. Instead of refunding MY MONEY for non-delivery & instead of FIXING THIS ISSUE WITH THEIR DRIVERS they decide to just close my account and thats it. Customer ****************** who handles this was absolutely no help at all and no other department is above them and no way to speak to this department by phone at all. (WoW) I have spent so much money with Amazon and have been a customet for so long that you would think they would handle things correctly instead of just closing my account !

• Review fromCasey C

  Date: 06/20/2022

  1 star
  I recently had to update my phone with Amazon. I have health issues. Pretty sure I was drugged or poisoned for being a whistle-blower at GM.I can't work. Have occasional memory issues. Can't afford a phone or a credit card. I can't get into my account until I get the number updated. There is no option with out a phone. Every security question with my health issues required me to have access to my account. Or the credit card of family members I ordered things for. Which I don't have. I did ask for the issue to be escalated. To someone more competent on helping me. I was told to call back when I was Healthier and had the info. OR just create a new account. I guess that is a great way to prevent people from using any money left in the account. Nice Scam Amazon.

• Review fromArmelinda E.

  Date: 06/19/2022

  1 star
  Horrible company horrible workers unless you are not rich Amazon will treat you horribly I hate amazon

• Review fromkl s

  Date: 06/19/2022

  1 star
  they receive the item, but refused to process the refund. their managers just tell you to wait and then hang up. I paid the membership fee this is the way they are treating customers and members.

• Review fromPaula M

  Date: 06/19/2022

  1 star
  If I could give less stars i would. Customer service is HORRIBLE. "***" explained to me that just because an item is scheduled for delivery same day doesn't mean you'll get it the same day. What? Placed order and all day it said out for delivery. As of 8 pm it was 2 stops away. As of **** still not here. "***" states sameday delivery means anytime between now and 3 days from now. **** Bezzos is a billionaire at our expense. Nothing like ordering an emergency item to just be at BEZZOS whims

• Review fromLucinda G.

  Date: 06/18/2022

  1 star
  They canceled my account and stated that I was not allowed to make another one. They claim this is due to violations of the terms and only offered the answer that I made too many requests for refunds and the account these came from linked to my current account. When I asked for info of the account and any other info, they said that they would not provide them. When I requested evidence that lead to their decision, they wouldn't provide it. I feel they have done this without any justification and it all seems very suspicious.