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Business Profile

Event Ticket Sales

Brown Paper Tickets LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Ticket Sales.

Reviews

This profile includes reviews for Brown Paper Tickets LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Brown Paper Tickets LLC has 2 locations, listed below.

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    Customer Review Ratings

    2.58/5 stars

    Average of 55 Customer Reviews

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    Review Details

    • Review fromHelen N

      Date: 07/25/2024

      1 star
      BPT still owe me $4,500 for my small local ballet school show on May 20th 2023. I don't know what to do next. It seems that they are still operating and paying up for their current shows. How can I get my money? It seems grossly unfair.************************************
    • Review fromJulie J

      Date: 07/04/2024

      1 star
      Brown Paper Tickets still owes my organization ****** CAD in revenues from our non-for-profit summer camp held in 2020. They have provided no answer to either phone or email for the past 2 years. We strongly discourage anyone from using their platform, however convenient it may seem.
    • Review fromRick M

      Date: 06/17/2024

      1 star
      Owes us money since last year. No phone number, no response from emails, beware!
    • Review fromAco B

      Date: 06/16/2024

      5 stars
      My first time to buy tickets online and Im glad it was a breeze. No hassle at all!
    • Review fromROD L

      Date: 06/03/2024

      1 star
      Events.com acquired the company Brown ***** Tickets which owes our there in ******************** tens of thousands of dollars in legitimate ticket sales they collected on our productions before they sold out to Events.com. Events.com will not provide any phone contact for their business and the email address they say to contact about this matter does not work. They are acting very unprofessional and their behavior is unacceptable. I have tried countless times to contact them.
    • Review fromVengie C

      Date: 05/12/2024

      5 stars
      BPT significantly aided in organizing our event, providing features that simplified the entire planning process. Their tools made coordination much easier, ensuring that everything ran smoothly. This streamlined approach was a major factor in the success of our event.
    • Review fromHailey C

      Date: 05/01/2024

      5 stars
      Booking my comedy show tickets through Brown Paper Tickets was incredibly straightforward and efficient. The website's clear layout allowed me to quickly find the event I was interested in, and the checkout process was smooth. Particularly impressive was the low service fee on the ticket purchase, making it an affordable option for attending live events.
    • Review fromSusan T

      Date: 03/23/2024

      1 star
      Brown Paper Tickets has owed our small community nonprofit $19,750 for over one year. BPT does not answer the phone (it is turned off!). They do not reply to emails -- I have written to *** at least monthly since last summer.There is no way to contact BPT business officers that I can locate.This used to be a great company. But their behavior will soon put us out of business.
    • Review fromAmanda P

      Date: 03/11/2024

      1 star
      I am incredibly infuriated with BPT and events.com We are owed money from a show we did in September 2023 and still haven't been paid. Please tell me there's a class action lawsuit out there
    • Review fromDorothy K

      Date: 01/20/2024

      5 stars
      I like how they promptly process refunds when an event gets cancelled. None of the runaround like other ticketing companies.

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