Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Event Ticket Sales

Brown Paper Tickets LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Ticket Sales.

Reviews

This profile includes reviews for Brown Paper Tickets LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Brown Paper Tickets LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    2.58/5 stars

    Average of 55 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromDaryl S

      Date: 12/08/2023

      5 stars
      The website's interface is very intuitive, and the entire ticket purchasing process is smooth and uncomplicated.
    • Review fromSylvia J

      Date: 11/30/2023

      5 stars
      I admire their commitment to fair pricing and support for event organizers. It's evident that Brown Paper Tickets aren't just about selling tickets; they're about fostering a community around live events.
    • Review fromToney K

      Date: 11/22/2023

      5 stars
      BPT ensures I have quick and hassle-free access to tickets for the most popular events in town. The process of purchasing tickets is seamless and user-friendly, making my experience enjoyable and stress-free.
    • Review fromEdgardo R

      Date: 11/03/2023

      5 stars
      I was looking for an out-of-town concert and had trouble finding time to buy them at the ticketing office. Good thing a friend told me about BPT and I was able to purchase tickets there.
    • Review fromjason w

      Date: 10/24/2023

      1 star
      They took over Brown ***** Tickets and have been *** on paying what they owe. They dont answer support requests and are now months into trying to weasel their way out of paying what they owe. Don't trust them. Don't let them handle your gig. They will steal from you and you'll never hear from them again. Too bad ZERO stars isn't an option.
    • Review fromPatrick C

      Date: 08/29/2023

      1 star
      We have used BPT for years for our tiny nonprofit, but we are still owed money from last July !Over $16,000 , and no response from the company at all. Won't use them again.
    • Review fromMichael O

      Date: 08/17/2023

      1 star
      We have been waiting over 20 days now for the funds from our event. We are owed $28,000!!! We have opened a complaint with the Attorney General for **************** (they are a ******* based business.). If you have not received your payment in the 10 day period and they do not respond to your e-mail, open a Consumer Complaint with the **************** AG.
    • Review fromJuliet M

      Date: 08/10/2023

      1 star
      Weve been waiting since our concert on May 12 2023 for the ticket sales to be deposited in our account. Weve sent several emails requesting remittance but nothing so far. ******** *******/***
    • Review fromDolly G

      Date: 08/03/2023

      1 star
      we use brown paper tickets for an event, and were so proud of our pre-sale numbers, but it doesnt matter because brown paper tickets arbitrarily decided to not pay **.
    • Review fromPrince J

      Date: 07/23/2023

      5 stars
      BPT is always the cheapest ticket option I find when events come to town. Their website is easy to navigate and you can choose to print your tickets at home or have physical copies mailed to you.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.