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Customer Review Ratings
Average of 147 Customer Reviews
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Review fromEdwin B
Date: 05/04/2024
5 starsEdwin B
Date: 05/04/2024
Servify was able to handle my claim to get my screen repaired quickly and with no hassle. I'm glad I got the ************ + plan and that this team was able to get my tablet back in a speedy time as I use it for work.
Servify (US), Inc.
Date: 05/08/2024
It's always good to see customers happy! Thank you for the feedback.Servify (US), Inc.
Date: 05/08/2024
It's always good to see customers happy! Thank you for the feedback.Review fromSherrie A
Date: 04/27/2024
5 starsSherrie A
Date: 04/27/2024
Claim was easy to submit. Phone turned in for service the next day & ready the day afterServify (US), Inc.
Date: 05/04/2024
Thank you for the feedbackReview fromRalph M
Date: 04/26/2024
5 starsRalph M
Date: 04/26/2024
They did an amazing job in repairing my tablet screen in a timely manner. I was informed on the progress in repairing my tablet and mailing it back to me. Everything went smooth.Servify (US), Inc.
Date: 05/04/2024
Thank you for the feedback.Review fromJorge R
Date: 04/26/2024
5 starsJorge R
Date: 04/26/2024
They did an excellent job in fixing both of my phones. They had to replace all the exterior parts of both phones.And now my Z Fold and Z Flip phones look and feel brand new.Servify (US), Inc.
Date: 05/04/2024
Thank you for the feedbackReview fromMichael C
Date: 04/26/2024
5 starsMichael C
Date: 04/26/2024
Terrific Response to my concerns regarding defect on my Fold4. Chose the new replacement phone option and was shipped overnight definitely would recommend anyone to choose the care Plus package when insuring your phone!!!Thank you ******* for standing behind your product and putting customers satisfaction 1st!!!Servify (US), Inc.
Date: 05/04/2024
Thank you for the feedback.Review fromChristopher M
Date: 04/26/2024
1 starChristopher M
Date: 04/26/2024
Terrible service. They wanted to put a $900 hold on my bank accout to send me a new phone. I don't have $900 for this company to just hold until they receive my old phone. This was nowhere in the contract. Avoid this company at all cost. Do not get ******* care plus. Find another phone insurance company. Nobody at this company speaks decent English either. It is very hard to understand the phone help desk. Wish I could give 0 stars.Servify (US), Inc.
Date: 05/04/2024
We are constantly trying to improve and will thrive to make every effort to make every experience better than the last. Your feedback is duly noted and shared with the relevant team.Review fromPaul G
Date: 04/26/2024
5 starsPaul G
Date: 04/26/2024
Excellent job on the repair. Front screen and rear glass replaced. My phone's looks brand new.Servify (US), Inc.
Date: 05/04/2024
Thank you for the feedbackReview fromCarlos R
Date: 04/26/2024
5 starsCarlos R
Date: 04/26/2024
The best customer service ?? fast response and they are quickly. I highly recommendServify (US), Inc.
Date: 05/04/2024
Thank you for the feedbackReview fromDe G
Date: 04/26/2024
5 starsDe G
Date: 04/26/2024
The store needs to get basic contact together - they do not have a working phone and the online booking won't work for me, so I have to walk in and hope there's availability for repair. It took me months to get my phone fixed. And even ******* corporate cannot contact the store directly. And the call center gave me a terrible run around and wasted hours of my time. That said everyone who works at the store that i interacted with is excellent. They are friendly, helpful, empathetic, and were really accommodating. ****** and **** were both so helpful the first time. And I am very sorry I can't remember the name of who helped me the second time, because he was so, so helpful, and understanding. Really above and beyond the requirement of their jobs.Servify (US), Inc.
Date: 05/04/2024
We are constantly trying to improve and will thrive to make every effort to make every experience better than the last. Your feedback is duly noted and shared with the relevant team.Review fromMartin R
Date: 04/19/2024
5 starsMartin R
Date: 04/19/2024
They did an excellent job in fixing my phone. They had to replace all the exterior parts of my phone and it looks brand new.Servify (US), Inc.
Date: 04/25/2024
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