Reviews
Customer Review Ratings
Average of 147 Customer Reviews
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Review fromAyomikun R
Date: 06/20/2025
5 starsAyomikun R
Date: 06/20/2025
The customer service are listened attentively, helpful and informative. They resolved the issue in a timely manager and didn't impact my communication.
Servify (US), Inc.
Date: 06/23/2025
Thank you for your feedback.Review fromHilarion A
Date: 06/20/2025
5 starsHilarion A
Date: 06/20/2025
What I really appreciate is that the plan doesnt just cover mechanical issues,it also includes accidental damage like drops and spills. Youll just have to be patient with the customer service its gonna take a while.Servify (US), Inc.
Date: 06/23/2025
Thank you for your feedback.Review fromJasmine M
Date: 06/20/2025
5 starsJasmine M
Date: 06/20/2025
**************** was great, everyone was very attentive and clear when explaining the steps to get my phone fixed.Servify (US), Inc.
Date: 06/23/2025
Thank you for your feedback.Review fromChelsea C
Date: 06/20/2025
5 starsChelsea C
Date: 06/20/2025
Phenomenal service! To file the claim took 10 minutes at the very most and the *** was very kind and helpful. I got my ***lacement within 24 hours. Everything was explained to me and provided so that I could return the broken device. Easiest thing I've ever done. I will also add this is not my first time using this service and the simplicity is why i continue to use them. Highly recommend!Servify (US), Inc.
Date: 06/23/2025
Thank you for your feedback.Review fromMyron W
Date: 06/20/2025
5 starsMyron W
Date: 06/20/2025
Ordered a replacement Monday & received my new phone Wednesday thank you *******!Servify (US), Inc.
Date: 06/23/2025
Thank you for your feedback.Review fromHarry W
Date: 06/16/2025
5 starsHarry W
Date: 06/16/2025
The best AI support by far. Almost sounded like a real person and was very effective.Servify (US), Inc.
Date: 06/18/2025
Thank you for your feedback.Review fromChristopher A
Date: 06/13/2025
5 starsChristopher A
Date: 06/13/2025
Filed a claim and In less than 24 hours had a replacement sent to me. They included a shipping label for the defective phone return. The process of the claim was explained clearly on their website and overall was a great experience with Servify.Servify (US), Inc.
Date: 06/14/2025
Thank you for your feedback.Review fromVincent S
Date: 06/10/2025
5 starsVincent S
Date: 06/10/2025
Process was easy and smooth. They were quick to ship. A replacement to me as well.Servify (US), Inc.
Date: 06/14/2025
Thank you for your feedback.Review fromP. W.
Date: 06/10/2025
1 starP. W.
Date: 06/10/2025
I have been a loyal customer for 4 years, paying $10 per month on 2 phones. I had charging port issues on my s21 ulta. I filed a claim, recieved my replacement phone and promptly reset and shipped my damaged phone back. Apparently the s21 had a crackes back and it required a $99 deductible, but instead of a courtesy call, text or email, THEY LOCKED MY PHONE, LEAVING ME HELPLESS.VERY rude and unsafe of your company to disable my device without notice. I am 500 miles from home on business and you locking my device like that put me in danger personally and professionally.I will write to ******* about this. I could have been on the phone with my boss, or in danger or distress. Very unprofessional by Servify. Buyer bewareServify (US), Inc.
Date: 06/14/2025
We are constantly trying to improve and will thrive to make every effort to make every experience better than the last. Your feedback is duly noted and shared with the relevant team.P. W.
Date: 06/15/2025
You answered ZERO of my complaints. Why lock my phone without a courtesy email, text or phone call and MORE IMPORTANTLY, HOW CAN YOU ACCESS AND LOCK MY PHONE REMOTELY? You spy on customers also? I will never deal with ********************** again You are the reason after decades, me and my family go *****Review fromMichael S
Date: 06/10/2025
5 starsMichael S
Date: 06/10/2025
Fast replacement received in like new condition. Provided with easy instructions for set up of phone. And easy return label. Fast & painless process. A+++Servify (US), Inc.
Date: 06/11/2025
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