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Business Profile

Window Glass

Milgard Windows and Doors

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Milgard Windows and Doors's headquarters and its corporate-owned locations. To view all corporate locations, see

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Milgard Windows and Doors has 19 locations, listed below.

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    Customer Review Ratings

    4.56/5 stars

    Average of 634 Customer Reviews

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    Review Details

    • Review fromJohn M

      Date: 02/12/2024

      1 star
      It took nearly a year to get my windows replaced, pretty unacceptable. The first installer that came after months of calling and trying to coordinate, not a Milgard team, broke 2 of the windows to be replaced all over my den and porch while trying to remove the old failed panes. I'm still picking up shards of glass in and around my home. They brought only 4 of 5 windows that needed replacing, and 2 of them had scratches so they had to be replaced a second time. The new installer which again was not a Milgard company, didn't end up doing the work until months later in the middle of winter. The second company did a good job and were very respectful, but it took nearly a year to get this done from start to finish. The windows may have a lifetime warranty however the replacement service leaves something to be desired.
    • Review fromAlexis M

      Date: 02/10/2024

      1 star
      We purchased our windows back in 2021. For years 2 of our windows were not sealed correctly and it has taken until Feb **** to get this resolved with Milgard. This cost us alot of money in heating and cooling costs and we were not able to use one of our rooms in summer because it was too uncomfortable. I have sent emails to the emails and tried to get a manager to call us back.They told us our windows were on back order for years and would cancel appts the day of when e arranged to stay home for the repair over 4x. I would never purchase anything from Milgard again as we watched new windows get installed all over our neighborhood but correcting what was installed incorrectly was not a priority. I still think we should be refunded for the two windows that were incorrectly made for years but I can't get anyone to respond to my attempts. Our final window was repaired yesterday.
    • Review fromOtto R

      Date: 02/09/2024

      5 stars
      **** was great, did his job and all the information helped.
    • Review fromEd W

      Date: 02/08/2024

      5 stars
      Typical good service - friendly, competent, careful of the home, and complete cleanup From ***** and his associate.
    • Review fromBoyd B

      Date: 02/07/2024

      5 stars
      ***** did a great job. Very efficient, professional and personable.
    • Review fromJohn C

      Date: 02/07/2024

      5 stars
      Service men arrived on time, in the rain, and had the replacement glass installed in less than 15 minutes
    • Review fromMarc P

      Date: 02/06/2024

      5 stars
      Amazing service. ******** sets the standard for doing what they say they do in time. Extremely helpful service technicians and office staff.
    • Review fromPaul W

      Date: 02/02/2024

      5 stars
      Four experienced technicians replaced eight VERY large and heavy windows with meticulous **************** and safety. Each tech was friendly, professional, equipped with state-of-the-art tools, and careful to leave my home cleaner than when they arrived. You can trust Milgard with your home. Thank you, and well done!
    • Review fromPam S

      Date: 02/02/2024

      5 stars
      I recently had to replace a door handle on my slider. Using ******'s email service I was able to obtain a new handle with no questions asked. My communication was handled promptly. My new handle was in the mail without any problems. Bravo.
    • Review fromWes W

      Date: 02/02/2024

      5 stars
      Milgard made it easy to get a replacement window. It took only 2 weeks from the time I filled out the internet form until my window was replaced. They communicated with me during the whole process. They arrived on time and the tech replaced the window very quickly. This is our third time using them and we love the quality and service they provide.

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