Furniture Stores
Ashley Furniture HomeStore StoneledgeHeadquarters
Reviews
This profile includes reviews for Ashley Furniture HomeStore Stoneledge's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 371 Customer Reviews
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Review fromKevin E
Date: 06/09/2025
5 starsKevin E
Date: 06/09/2025
Sales person was great and helpful. The movers were very professional and friendly. Fast and efficient at what they do
Ashley Furniture HomeStore Stoneledge
Date: 06/10/2025
Thank you for providing us with your valuable feedback! We appreciate your input. If you have any further questions or concerns in the future, please don't hesitate to reach out to us. We are here to assist you! Regards, Ashley Furniture **************** **************** KBReview fromCatherine G
Date: 05/31/2025
5 starsCatherine G
Date: 05/31/2025
We needed furniture the next day to furnish my dad’s room in a memory care center, and found 2 beautiful pieces and very helpful salespeople. Grace Ann and Raj were incredibly helpful and got us the furniture for the next day. We really appreciate them!!!Ashley Furniture HomeStore Stoneledge
Date: 06/10/2025
Thank you for providing us with your valuable feedback! We appreciate your input. If you have any further questions or concerns in the future, please don't hesitate to reach out to us. We are here to assist you! Regards, Ashley Furniture **************** Corporate Office **Review fromMarcie A
Date: 05/27/2025
5 starsMarcie A
Date: 05/27/2025
Had a great experience with Ashley furniture. No pressure sales instead they were more helpful and we got a great deal?? will be doing more purchases in the futureAshley Furniture HomeStore Stoneledge
Date: 06/10/2025
Thank you for providing us with your valuable feedback! We appreciate your input. If you have any further questions or concerns in the future, please don't hesitate to reach out to us. We are here to assist you! Regards, Ashley Furniture **************** Corporate Office **Review fromsierra s
Date: 05/26/2025
1 starsierra s
Date: 05/26/2025
YOU DO NOT DESERVE ANY STARS!!!! I PURCHASED A COUCH ONLINE LAST YEAR AND THE COUCH DID NOT EVEN LAST LONG!!!! THAT COUCH WAS 800 DOLLARS AND THE BED WAS DONE POORLY!!!! MY MOMS COUCH LAST LONGER THAN THIS COUCH!!!! THEN IM TOLD THAT MY WARRANTY EXPIRED LAST MONTH SO MY COUCH CANT GET FIXED!????? YALL ARE UNPROFESSIONAL AND ONLY CARE ABOUT TAKING PEOPLES MONEY!!!! YALL LACK EMPATHY AND CUSTOMER SERVICE!!!! I HAVE LITERALLY BEEN ARGUING WITH LATONYA FOR A WEEK ALL BECAUSE SHE TOLD ME 2 WEEKS FROM WHEN I WROTE HER THAT NOW MY COUCH CANT BE FIXED!!!!! WHY WAIT TWO WEEKS TO TELL ME SOMETHING LIKE THAT???!!!!!! I WISH I NEVER BOUGHT ANYTHING FROM YALL !!!!!!Ashley Furniture HomeStore Stoneledge
Date: 06/10/2025
Thank you for reaching out to Ashley Furniture **************** We value your feedback and appreciate you bringing your concerns to our attention. To assist you further, we kindly request that you send an email to ***************************************************************************** Please include the purchase order name, phone number, city, and state where the purchase was made. If possible, providing the sales order number will also be helpful in locating your account. We are committed to resolving any issues promptly and appreciate your cooperation in providing the requested information.
Regards, Ashley Furniture ******************************** **Review fromRobert D
Date: 05/24/2025
5 starsRobert D
Date: 05/24/2025
It was amazing from the start to finish, explanation of the product was throughout and not to mention generosity of some other small items from the store. Deal of the yearAshley Furniture HomeStore Stoneledge
Date: 06/10/2025
Thank you for providing us with your valuable feedback! We appreciate your input. If you have any further questions or concerns in the future, please don't hesitate to reach out to us. We are here to assist you! Regards, Ashley Furniture **************** Corporate Office **Review fromPamela D
Date: 05/07/2025
5 starsPamela D
Date: 05/07/2025
I was helped by an excellent sales woman who completely informative, helpful and friendly. Excellent service!Ashley Furniture HomeStore Stoneledge
Date: 06/10/2025
Thank you for providing us with your valuable feedback! We appreciate your input. If you have any further questions or concerns in the future, please don't hesitate to reach out to us. We are here to assist you! Regards, Ashley Furniture **************** Corporate Office **Review fromBaudilio L
Date: 05/01/2025
5 starsBaudilio L
Date: 05/01/2025
John ****** helped me tremendously. All my purchases so far have been great experience. I will go back again soon. I will recommend this store for your home furnishings. Best, *******Ashley Furniture HomeStore Stoneledge
Date: 06/10/2025
Thank you for providing us with your valuable feedback! We appreciate your input. If you have any further questions or concerns in the future, please don't hesitate to reach out to us. We are here to assist you! Regards, Ashley Furniture **************** Corporate Office **Review fromAndrew H
Date: 04/30/2025
1 starAndrew H
Date: 04/30/2025
We regret ever purchasing a Master bedroom set from Ashley Furniture. I selected a set on 02/13/25 and it was delivered on Friday 02/14/25. But my wife arrived after a business trip and determined that the set simply did not fit our new home. And so, I went in on the next Monday 02/17/25 to ask that the items be returned (minus any stocking fee) I was told that I had missed the return date by 1 day. I explained (in great detail) how the set did not work and my wife's displeasure. The ********* store manager said understood and that she would discuss the regional manager. I called several times and was told it was under consideration. April 4, 2025, I was informed that they would not accept the 'unused' furniture and nor could we exchange it for another Master bedroom set. Our $3,100 dollars lost because of an uncooperative Ashley Furniture. We are devasted!Ashley Furniture HomeStore Stoneledge
Date: 06/10/2025
Thank you for reaching out to Ashley Furniture **************** We appreciate your communication regarding your situation.Your concerns are important to us, and we will ensure that the necessary steps are taken to address the matter promptly. Upon receiving your concerns, we are sorry to hear that the guest is having issues with the furniture a specialist will be reaching out to the guest to further assist.
Regards, Ashley Furniture ****************Corporate Office **Review fromsherri b
Date: 04/17/2025
5 starssherri b
Date: 04/17/2025
Excellent service and I have bought furniture from Ashley before. Always solid and maintains the beautiful look through the years.sherri b
Date: 04/21/2025
Awesome service!!! I ordered 4accent chairs and was initially told the order may be split to different days due to availability in the area. However, they managed to find and deliver all at once at promised time and day! Just in time for our Easter gathering. Their furniture is attractive and solid. Our dining room table weve had for over 8 years still looks new and the wood beautiful.Ashley Furniture HomeStore Stoneledge
Date: 06/10/2025
Thank you for providing us with your valuable feedback! We appreciate your input. If you have any further questions or concerns in the future, please don't hesitate to reach out to us. We are here to assist you! Regards, Ashley Furniture **************** Corporate Office **Review fromSusan S
Date: 04/16/2025
3 starsSusan S
Date: 04/16/2025
The sales lady was really great. The furniture not so good. I purchased a couch, love seat and rocker/recliner. After it was delivered I noticed that all the pieces were VERY hard. So they said to use them for a while and I did. I had a tech come out to check the PADDING. He looked at everything and took a lot of pictures. He even put his arm on the rocker under the padding and said he could lift it. I told him a lot of good that would do when someone would sit on it and it would go right back down. I received the furniture on 1/3/25. I have a tech come out a couple of times and because they can't see any damage Ashleys is blowing me off. Now I have a 1 year warranty on the furniture and I paid for a 5 year warranty. But because they can't see any damage on the pictures they won't do anything. They didn't even offer to come and get the furniture and replace it or even give me store credit to buy anything else. I'm very sad that a business would do that to a paying customer. And why have a warranty if the problem can't be seen on a ********** now I have 3 pieces of furniture that kill my back by the end of the night and you can feel the medal from the reclining part of the furniture. It would be so nice to have some help and explain to Ashleys its not against them, its who made the furniture. They just didn't put enough padding.Any help would be great. Thank you so muchSusan S
Date: 05/01/2025
Good Morning I filed a complain on 4/16/25 and just wondering if there is any information for me and my furniture. Thank you. ***** *******
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