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Business Profile

Home Warranty Plans

Universal Home Protection LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Warranty Plans.

Reviews

Customer Review Ratings

4.94/5 stars

Average of 216 Customer Reviews

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Review Details

  • Review fromRandy G

    Date: 03/06/2023

    5 stars

    Randy G

    Date: 03/06/2023

    Several claims over the last 4 years. Always a prompt, professional response from UHP and flawless coordination with service providers. Service provides contacted us within minutes of talking to UPH to schedule a service visit. Knowledgeable service providers completed quality work quickly and responsibly. Highly recommend.

    Universal Home Protection LLC

    Date: 03/07/2023

    Thank you for taking the time to post a review regarding the services you received through UHP and our service contractors. We appreciate you doing so. We value the feedback we receive from homeowner's to ensure the quality of service received is of the highest level.
  • Review fromChristine S

    Date: 02/23/2023

    5 stars

    Christine S

    Date: 02/23/2023

    Fast same-day service on a weekend! We were very pleased with the prompt, friendly attention we received from the company rep that was sent out to repair our furnace. The problem was quickly and efficiently taken care of.

    Universal Home Protection LLC

    Date: 02/27/2023

    Thank you for taking the time to post a review regarding the services you received through UHP and our service contractors. We appreciate you doing so. We value the feedback we receive from homeowner's to ensure the quality of service received is of the highest level.
  • Review fromMARY A.

    Date: 02/16/2023

    5 stars

    MARY A.

    Date: 02/16/2023

    I have had UHP for at least 15 years. Like the fact they are a local business. I had an issue with a dripping laundry room faucet this time. Made a claim over the internet. Avid plumbing called within 24 hours. Replaced my faucet. Did a phenomenal job. I paid only my deductible. By having UHP I am able to better budget for those unforseen repairs.

    Universal Home Protection LLC

    Date: 02/17/2023

    Thank you for taking the time to provide feedback regarding your experience with UHP's home warranty. We greatly appreciate receiving feedback from our warranty plan holders to ensure the service we and our contractors provide is of the highest quality at all times. Thank you also for being a long time UHP customer! We appreciate the business!
  • Review fromPeggy S

    Date: 02/16/2023

    5 stars

    Peggy S

    Date: 02/16/2023

    Having Universal Home Protection gives us such a peace of mind. We have been customers with UHP since 2018. Whether I call or submit a claim online, they are always quick to respond and the contractors they work with are reliable and efficient.

    Universal Home Protection LLC

    Date: 02/17/2023

    Thank you for taking the time to provide a review of your experience with UHP. It's very important to us to hear back from our warranty holders to ensure that both we and our service contractors are providing the highest quality service at all times. We greatly appreciate your feedback.
  • Review fromSusan A

    Date: 02/03/2023

    5 stars

    Susan A

    Date: 02/03/2023

    I have been a customer for over 13 years. Every time I call, the person who answers the phone is always professional, provides all the information I need. And the contractors always get the job done.

    Universal Home Protection LLC

    Date: 02/03/2023

    Thank you for taking the time to post a review regarding your experiences with Universal Home Protection. We greatly appreciate you doing so. Thank you also for being a loyal UHP customer! We appreciate your business!
  • Review fromJoseph Y

    Date: 01/27/2023

    5 stars

    Joseph Y

    Date: 01/27/2023

    They are the real deal. Been with them for 3.5 years. I own a duplex and don’t have time to worry about maintenance, calling professionals, getting quotes, etc. I just want my aging appliances fixed/replaced when they break. I’ve had nothing but a great experience with them. I pay my service fees and they fix my stuff. So far I’ve had over $3.5K covered under warranty (did I mention the aging appliances).

    Universal Home Protection LLC

    Date: 01/30/2023

    Thank you for your feedback regarding the services you have received through UHP. We appreciate you taking the time to do that. It's very important to us to receive feedback from our warranty plan holders to ensure that the services we provide as well as those from our service contractors are of the highest quality.
  • Review fromMark M.

    Date: 01/26/2023

    5 stars

    Mark M.

    Date: 01/26/2023

    The company they set up to contact us came out right away and did a great job.

    Universal Home Protection LLC

    Date: 01/27/2023

    Thank you for taking the time to provide a review of your experience with UHP. It's very important to us to hear back from our warranty holders to ensure that both we and our service contractors are providing the highest quality service at all times. We greatly appreciate your feedback.
  • Review fromRandall K

    Date: 01/17/2023

    5 stars

    Randall K

    Date: 01/17/2023

    Tremendous gratitude for job well done when my furnace (heat exchanger) went out on Christmas Eve(!). Also, for the folks at Adamczyk who were outstanding for the install. It could have been a homeowner's worst nightmare, but UHP had our back. Been with UHP since 2017 and it is still one of my easiest decisions to renew every year.

    Universal Home Protection LLC

    Date: 01/18/2023

    Thank you for taking the time to post a review regarding the services you received through UHP and our service contractors. We appreciate you doing so. We value the feedback we receive from homeowner's to ensure the quality of service received is of the highest level.
  • Review fromIsabel P

    Date: 01/17/2023

    5 stars

    Isabel P

    Date: 01/17/2023

    Getting this home warranty was the best decision I made. Payments are affordable and the service is absolutely perfect! Quick response on emergency issues and the people send to my home to fix the problems were very professional and polite. I definitely recommend this company to anyone that owns a house.

    Universal Home Protection LLC

    Date: 01/18/2023

    Thank you for reviewing your experience in utilizing UHP's services. We greatly appreciate hearing back from our home warranty plan holders to ensure our services are always of the highest level.
  • Review fromJOSEPH O

    Date: 01/17/2023

    5 stars

    JOSEPH O

    Date: 01/17/2023

    Got the UHP with the home I bought. They were quick to reply and get someone out fast! The tech that came out also praised UHP. When I sell my home I will definately include one!

    Universal Home Protection LLC

    Date: 01/18/2023

    Thank you for providing a review of the service you received through UHP. We greatly appreciate you taking the time to do so. Please feel free to contact us any time with any questions you may have regarding our services.

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