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Business Profile

Home Warranty Plans

Universal Home Protection LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Warranty Plans.

Reviews

Customer Review Ratings

4.94/5 stars

Average of 216 Customer Reviews

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Review Details

  • Review fromSeth M

    Date: 01/17/2023

    5 stars

    Seth M

    Date: 01/17/2023

    Great service! Never had any issues fast response as we have new born twins and a three years old

    Universal Home Protection LLC

    Date: 01/18/2023

    Thank you for your feedback regarding the services you have received through UHP. We appreciate you taking the time to do that. It's very important to us to receive feedback from our warranty plan holders to ensure that the services we provide as well as those from our service contractors are of the highest quality.
  • Review fromJoe M

    Date: 01/15/2023

    5 stars

    Joe M

    Date: 01/15/2023

    We have had UHP for 4 years now, and has been a wise decision every year. Has saved us thousands of dollars.

    Universal Home Protection LLC

    Date: 01/18/2023

    Thank you for taking the time to provide a review of your experience with UHP. It's very important to us to hear back from our warranty holders to ensure that both we and our service contractors are providing the highest quality service at all times. We greatly appreciate your feedback.
  • Review fromAmber S

    Date: 01/04/2023

    5 stars

    Amber S

    Date: 01/04/2023

    I have had two claims after purchasing our home in June. Both claims were handled with no issues, and each time I called, the customer service was GREAT! I would never buy a home without this companys warranty again!


    Another great experience with my warranty with an issue for my dishwasher! Filling a claim is easy, and service is fast. The repair company used is super friendly and reliable as well. I will absolutely be renewing my home warranty!

    Universal Home Protection LLC

    Date: 01/18/2023

    Thank you for taking the time to submit a review regarding the services you received through UHP. It's very important to us to receive feedback from homeowners to ensure the quality of service is at the highest level at all times. We appreciate you doing this. Feel free to reach out to us any time with questions regarding your coverage. We are glad to hear you are pleased with the service received.
  • Review fromKellie H

    Date: 01/04/2023

    5 stars

    Kellie H

    Date: 01/04/2023

    They helped us so quick! I just added a bit of information online and that was it. Within a few day I had a call and a date scheduled to get my water heater fixed.

    Universal Home Protection LLC

    Date: 01/18/2023

    Thank you for taking the time to post a review regarding the services you received through UHP and our service contractors. We appreciate you doing so. We value the feedback we receive from homeowner's to ensure the quality of service received is of the highest level.
  • Review fromTeresa W

    Date: 12/30/2022

    5 stars

    Teresa W

    Date: 12/30/2022

    Excellent service after being covered for past 10 years. Well worth it for immediate response when a repair crisis occurs.

    Universal Home Protection LLC

    Date: 01/03/2023

    Thank you for reviewing your experience in utilizing UHP's services. We greatly appreciate hearing back from our home warranty plan holders to ensure our services are always of the highest level.
  • Review fromJOHN .

    Date: 12/17/2022

    5 stars

    JOHN .

    Date: 12/17/2022

    I have been a UHP customer for 5 years and have saved thousands of dollars in repair bills. They are prompt, their vendors are qualified and cooperative, and the number of items included is second to none! I highly recommend UHP!

    Universal Home Protection LLC

    Date: 12/19/2022

    Thank you for taking the time to submit a review regarding the services you received through UHP. It's very important to us to receive feedback from homeowners to ensure the quality of service is at the highest level at all times. We appreciate you doing this. Feel free to reach out to us any time with questions regarding your coverage. We are glad to hear you are pleased with the service received.
  • Review fromLisa H

    Date: 12/15/2022

    5 stars

    Lisa H

    Date: 12/15/2022

    Fast response and very knowledgeable! I would recommend UHP to friends and family!

    Universal Home Protection LLC

    Date: 12/20/2022

    Thank you for taking the time to provide a review of your experience with UHP. It's very important to us to hear from our warranty holders to ensure that we are providing the highest quality service at all times. We greatly appreciate your feedback.
  • Review fromFrank A

    Date: 12/14/2022

    5 stars

    Frank A

    Date: 12/14/2022

    Not only am I a customer of theirs I am also one of their service vendors for appliances. I bought a home in June and when the weather started getting cold and I needed my furnace it was making a horrendous noise and turned out to me a faulty exhaust blower motor. The repair out of pocket would have run me well over $1000 but thanks to my UHP warranty it only cost me my deductible! As far as being one of their vendors goes, they are the ONLY home warranty company I will do business with directly as they are very easy to deal with and get reimbursed. I highly recommend UHP to anyone who wants added protection for their home!

    Universal Home Protection LLC

    Date: 12/15/2022

    Thank you for taking the time to post a review, not only on the services you received for your home, but also regarding your professional relationship with UHP. We are happy you are pleased with our services and greatly appreciate working with the best contractors in the business!
  • Review fromBrandy F

    Date: 12/14/2022

    5 stars

    Brandy F

    Date: 12/14/2022

    They are always there for me when I call and send companies out to fix my problems with my home!!!!

    Universal Home Protection LLC

    Date: 12/15/2022

    Thank you for taking the time to provide a review of your experience with UHP. It's very important to us to hear back from our warranty holders to ensure that both we and our service contractors are providing the highest quality service at all times. We greatly appreciate your feedback.
  • Review fromNicole S

    Date: 12/14/2022

    5 stars

    Nicole S

    Date: 12/14/2022

    UHP is always very helpful and timely in their responses. The most recent issue I had was with my furnace and within 24 hours of filing the claim the contractor was at my house fixing it. Very appreciated especially with the weather turning colder.

    Universal Home Protection LLC

    Date: 12/15/2022

    Thank you for taking the time to post a review regarding the services you received through UHP and our service contractors. We appreciate you doing so. We value the feedback we receive from homeowner's to ensure the quality of service received is of the highest level.

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