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Business Profile

Home Warranty Plans

Universal Home Protection LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Warranty Plans.

Reviews

Customer Review Ratings

4.94

Average of 216 Customer Reviews

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Review Details

  • James S

    Date: 03/18/2025

    James S

    Date: 03/18/2025

    Always prompt and professional when placing order and follow up to solve project!!!!

    Universal Home Protection LLC

    Date: 03/25/2025

    Thank you for taking the time to provide a review of your experience with UHP. It's very important to us to hear back from our warranty holders to ensure that both we and our service contractors are providing the highest quality service at all times. We greatly appreciate your feedback.

  • Deb C

    Date: 02/28/2025

    Deb C

    Date: 02/28/2025

    Filed a claim online for a leaky faucet. Within two days the faucet was replaced. Very happy with the contractor used. Been a customer for going on 5 years now. Thank you!

    Universal Home Protection LLC

    Date: 03/03/2025

    Thank you for the review of your experience with UHP. It's important for us to receive customer feedback to ensure that we continue to provide the highest quality of service possible to our home warranty holders. We appreciate you taking the time to review our services.

  • Kailey B

    Date: 02/19/2025

    Kailey B

    Date: 02/19/2025

    I have made a few claims in my first year of homeownership with UHP. Each claim was processed within a day, and they had assigned a service to schedule a maintenance appointment with me. I had a pleasant experience with all the technicians that came to my home.

    Universal Home Protection LLC

    Date: 02/24/2025

    Thank you for your feedback regarding the services you have received through UHP. We appreciate you taking the time to do that. It's very important to us to receive feedback from our warranty plan holders to ensure that the services we provide as well as those from our service contractors are of the highest quality.

  • Raye K

    Date: 02/14/2025

    Raye K

    Date: 02/14/2025

    i have used this company since 2003 when we purchased our new home. Then we renewed in 2005 and they have not disappointed yet! Feels good to know that we have this extra security if needed for home appliance breakdowns if needed.

    Universal Home Protection LLC

    Date: 02/17/2025

    Thank you for providing a review of the service you received through UHP. We greatly appreciate you taking the time to do so. Please feel free to contact us any time with any questions you may have regarding our services.

  • Susan L

    Date: 02/11/2025

    Susan L

    Date: 02/11/2025

    We have kept our UHP home warranty since we first purchased our home over 13+years ago. Never have regretted it! Yes, the premiums have crept up slowly over the years, but overall, the cost UHP has saved us with repair bills have paid back those premiums every year since. Never had an issue working with the company or their customer service. App easy to navigate, making scheduling appts. easy.

    Universal Home Protection LLC

    Date: 02/17/2025

    Thank you for taking the time to provide a review of your experience with UHP. It's very important to us to hear back from our warranty holders to ensure that both we and our service contractors are providing the highest quality service at all times. We greatly appreciate your feedback.

  • Ryan P

    Date: 02/03/2025

    Ryan P

    Date: 02/03/2025

    A fantastic company to work with! They handled the scheduling of the technician coming out to troubleshoot along with communicating what the next steps were when we were needing a new appliance. It was simple to just walk into the store, pick out a new dishwasher with what UHP was going to cover, have the appliance store deliver it, install it, and haul away the old one. UHP gave us the flexibility that we wanted along with the ease of having to get a new appliance. Very happy with the service!

    Universal Home Protection LLC

    Date: 02/05/2025

    Thank you for the review of your experience with UHP. It's important for us to receive customer feedback to ensure that we continue to provide the highest quality of service possible to our home warranty holders. We appreciate you taking the time to review our services.

  • Craig M

    Date: 02/03/2025

    Craig M

    Date: 02/03/2025

    We purchased a home that had issues either major appliances and the coverage has been excellent and easy to work with their excellent repair services.

    Universal Home Protection LLC

    Date: 02/04/2025

    Thank you for taking the time to provide a review of your experience with UHP. It's very important to us to hear back from our warranty holders to ensure that both we and our service contractors are providing the highest quality service at all times. We greatly appreciate your feedback.

  • Donna S

    Date: 01/07/2025

    Donna S

    Date: 01/07/2025

    Fast and understanding service. Friendly and helpful. Always helpful. A comfort knowing I have coverage.

    Universal Home Protection LLC

    Date: 01/09/2025

    Thank you for taking the time to submit a review regarding the services you received through UHP. It's very important to us to receive feedback from homeowners to ensure the quality of service is at the highest level at all times. We appreciate you doing this. Feel free to reach out to us any time with questions regarding your coverage. We are glad to hear you are pleased with the service received.

  • Sarah R.

    Date: 01/07/2025

    Sarah R.

    Date: 01/07/2025

    Easy to work with. Water softener was fixed without issue.

    Universal Home Protection LLC

    Date: 01/09/2025

    Thank you for providing a review of the service you received through UHP. We greatly appreciate you taking the time to do so. Please feel free to contact us any time with any questions you may have regarding our services.

  • Bethany B

    Date: 12/17/2024

    Bethany B

    Date: 12/17/2024

    Helped us quickly with our hot water heater in November. When the first contractor wasn't available for several days, they were easy to work with to find an alternative who could come immediately.

    Universal Home Protection LLC

    Date: 12/23/2024

    Thank you for taking the time to post a review regarding the services you received through UHP and our service contractors. We appreciate you doing so. We value the feedback we receive from homeowner's to ensure the quality of service received is of the highest level.

Universal Home Protection LLC is NOT a BBB Accredited Business.

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