Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Home Warranty Plans

Universal Home Protection LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Warranty Plans.

Reviews

Customer Review Ratings

4.94/5 stars

Average of 216 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLaverne L

    Date: 11/29/2024

    5 stars

    Laverne L

    Date: 11/29/2024

    UHP has been really helpful. They get contractors here quickly, and when the contractors had to come back, we didn't have to pay for the second trip.

    Universal Home Protection LLC

    Date: 12/02/2024

    Thank you for reviewing your experience in utilizing UHP's services. We greatly appreciate hearing back from our home warranty plan holders to ensure our services are always of the highest level.
  • Review fromEmily K

    Date: 11/24/2024

    5 stars

    Emily K

    Date: 11/24/2024

    Helped us out in a time manor and made it easy to be able to fix our dishwasher!

    Universal Home Protection LLC

    Date: 11/26/2024

    Thank you for reviewing your experience in utilizing UHP's services. We greatly appreciate hearing back from our home warranty plan holders to ensure our services are always of the highest level.
  • Review fromAshley T

    Date: 11/21/2024

    5 stars

    Ashley T

    Date: 11/21/2024

    My husband and I purchased our first home in of March 2024 And were gifted a UHP package from our wonderful realtor. Recently we had to file two claims for a plumbing and electric issue in our home. The response time to schedule an appointment with the plumber and electrician were quick and easy. We received a phone call to set up the appointment and they were in by the end of the week. UHP covered both issues that were found. Everyone we spoke with was professional and helpful. Five out of five stars, absolutely recommend!

    Universal Home Protection LLC

    Date: 11/22/2024

    Thank you for your feedback regarding the services you have received through UHP. We appreciate you taking the time to do that. It's very important to us to receive feedback from our warranty plan holders to ensure that the services we provide as well as those from our service contractors are of the highest quality.

    Universal Home Protection LLC

    Date: 11/26/2024

    Thank you for your feedback regarding the services you have received through UHP. We appreciate you taking the time to do that. It's very important to us to receive feedback from our warranty plan holders to ensure that the services we provide as well as those from our service contractors are of the highest quality.
  • Review fromRobert L

    Date: 11/04/2024

    5 stars

    Robert L

    Date: 11/04/2024

    Prompt professional service and clear directions for purchasing our replacement range. The service person was very knowledgeable and efficient. The ordering and delivery vendor were friendly and gracious. I have been a happy customer for 18 years and highly recommend Universal Home Protection.

    Universal Home Protection LLC

    Date: 11/05/2024

    Thank you for taking the time to post a review regarding the services you received through UHP and our service contractors. Thank you also for being a long-time UHP customer! We value the feedback we receive from homeowner's to ensure the quality of service received is of the highest level.
  • Review fromMichael S

    Date: 11/04/2024

    5 stars

    Michael S

    Date: 11/04/2024

    Best in the business have had this protection for 3 years. Prompt responses and fixes.

    Universal Home Protection LLC

    Date: 11/05/2024

    Thank you for taking the time to provide a review of your experience with UHP. It's very important to us to hear back from our warranty holders to ensure that both we and our service contractors are providing the highest quality service at all times. We greatly appreciate your feedback.
  • Review fromSHEILA S

    Date: 10/31/2024

    5 stars

    SHEILA S

    Date: 10/31/2024

    Prompt and excellent service. I am glad i switched companies to them

    Universal Home Protection LLC

    Date: 11/01/2024

    Thank you for the review of your experience with UHP. It's important for us to receive customer feedback to ensure that we continue to provide the highest quality of service possible to our home warranty holders. We appreciate you taking the time to review our services.
  • Review fromBrittni P

    Date: 10/11/2024

    5 stars

    Brittni P

    Date: 10/11/2024

    I highly recommend UHP! Their home warranty came with our house when we bought it 7 years ago, and weve kept renewing each year since they are so great to work with. A good value, very responsive, and they partner with the best contractors. Weve had to put in so many claims, and the process is smooth each time.

    Universal Home Protection LLC

    Date: 10/14/2024

    Thank you for your feedback regarding the services you have received through UHP. We appreciate you taking the time to do that. It's very important to us to receive feedback from our warranty plan holders to ensure that the services we provide as well as those from our service contractors are of the highest quality.
  • Review fromDiane F

    Date: 10/01/2024

    5 stars

    Diane F

    Date: 10/01/2024

    I always get excellent service. The technicians they hire to do the job are reliable. They respond in a reasonable time. I'm always treated w respect and they all are friendly. I've made claims by calling and emails. Great company.

    Universal Home Protection LLC

    Date: 10/02/2024

    Thank you for taking the time to post a review regarding the services you received through UHP and our service contractors. We appreciate you doing so. We value the feedback we receive from homeowner's to ensure the quality of service received is of the highest level.
  • Review fromShaylyn H

    Date: 09/16/2024

    5 stars

    Shaylyn H

    Date: 09/16/2024

    UHP ALWAYS COMES THROUGH FOR US. We have used it almost every year since we bought our house and it has been worth every penny.

    Universal Home Protection LLC

    Date: 09/18/2024

    Thank you for taking the time to submit a review regarding the services you received through UHP. It's very important to us to receive feedback from homeowners to ensure the quality of service is at the highest level at all times. We appreciate you doing this. Feel free to reach out to us any time with questions regarding your coverage. We are glad to hear you are pleased with the service received.
  • Review fromDanielle J

    Date: 09/16/2024

    5 stars

    Danielle J

    Date: 09/16/2024

    Very quick and helpful service! No waiting for callbacks or wasted time, they were very efficient and the laborers were really nice, professional, and knowledgeable about the issue they fixed. Thanks for your great service!

    Universal Home Protection LLC

    Date: 09/18/2024

    Thank you for taking the time to provide a review of your experience with UHP. It's very important to us to hear back from our warranty holders to ensure that both we and our service contractors are providing the highest quality service at all times. We greatly appreciate your feedback.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.