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Business Profile

Home Warranty Plans

Universal Home Protection LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Warranty Plans.

Reviews

Customer Review Ratings

4.94/5 stars

Average of 216 Customer Reviews

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Review Details

  • Review fromTera P

    Date: 09/07/2024

    5 stars

    Tera P

    Date: 09/07/2024

    Excellent customer service! Prompt responses to claim submissions, emails, etc. Professional and friendly, with the added bonus of being a local/WI company. Highly recommend!

    Universal Home Protection LLC

    Date: 09/09/2024

    Thank you for the review of your experience with UHP. It's important for us to receive customer feedback to ensure that we continue to provide the highest quality of service possible to our home warranty holders. We appreciate you taking the time to review our services.
  • Review fromPeggy K

    Date: 08/07/2024

    5 stars

    Peggy K

    Date: 08/07/2024

    We have been very pleased with the quick and professional help we have gotten on both our claims so far with UHP.

    Universal Home Protection LLC

    Date: 08/09/2024

    Thank you for providing a review of the service you received through UHP. We greatly appreciate you taking the time to do so. Please feel free to contact us any time with any questions you may have regarding our services.
  • Review fromJennifer L

    Date: 07/30/2024

    5 stars

    Jennifer L

    Date: 07/30/2024

    Amazing customer service. Very polite. Have used them since we bought our house in 2013 and would not change a thing.

    Universal Home Protection LLC

    Date: 07/31/2024

    Thank you for taking the time to submit a review regarding the services you received through UHP. It's very important to us to receive feedback from homeowners to ensure the quality of service is at the highest level at all times. We appreciate you doing this. Feel free to reach out to us any time with questions regarding your coverage. We are glad to hear you are pleased with the service received.
  • Review fromElizabeth C

    Date: 07/30/2024

    5 stars

    Elizabeth C

    Date: 07/30/2024

    UHP has been great to work with. We renew with them every year and appreciate the coverage they offer. Fast and reliable.

    Universal Home Protection LLC

    Date: 07/31/2024

    Thank you for your feedback regarding the services you have received through UHP. We appreciate you taking the time to do that. It's very important to us to receive feedback from our warranty plan holders to ensure that the services we provide as well as those from our service contractors are of the highest quality.
  • Review fromClare S

    Date: 07/30/2024

    5 stars

    Clare S

    Date: 07/30/2024

    Very quick response to fix the issue. Would recommend to others.

    Universal Home Protection LLC

    Date: 07/31/2024

    Thank you for providing a review of the service you received through UHP. We greatly appreciate you taking the time to do so. Please feel free to contact us any time with any questions you may have regarding our services.
  • Review fromTerra X

    Date: 07/18/2024

    5 stars

    Terra X

    Date: 07/18/2024

    Always respond to tickets for repairs expediently. Very pleased with my coverage.

    Universal Home Protection LLC

    Date: 07/22/2024

    Thank you for taking the time to post a review regarding the services you received through UHP and our service contractors. We appreciate you doing so. We value the feedback we receive from homeowner's to ensure the quality of service received is of the highest level.
  • Review fromSteven N

    Date: 07/17/2024

    5 stars

    Steven N

    Date: 07/17/2024

    We had furnace problems last winter and air conditioning problems recently. Both time UHC sent repairmen promptly

    Universal Home Protection LLC

    Date: 07/22/2024

    Thank you for taking the time to provide a review of your experience with UHP. It's very important to us to hear back from our warranty holders to ensure that both we and our service contractors are providing the highest quality service at all times. We greatly appreciate your feedback.
  • Review fromCindy O

    Date: 07/16/2024

    5 stars

    Cindy O

    Date: 07/16/2024

    Very Pleased with UHP. Prompt to reply and very easy to get solutions when we need a repair. Would highly recommend them.

    Universal Home Protection LLC

    Date: 07/22/2024

    Thank you for reviewing your experience in utilizing UHP's services. We greatly appreciate hearing back from our home warranty plan holders to ensure our services are always of the highest level.
  • Review fromjanice g

    Date: 07/16/2024

    5 stars

    janice g

    Date: 07/16/2024

    Fast response. Knowledgeable about the job. Cleaned up after the job.

    Universal Home Protection LLC

    Date: 07/26/2024

    Thank you for taking the time to provide a review of your experience with UHP. It's very important to us to hear back from our warranty holders to ensure that both we and our service contractors are providing the highest quality service at all times. We greatly appreciate your feedback.
  • Review fromDom C

    Date: 07/04/2024

    5 stars

    Dom C

    Date: 07/04/2024

    I love how fast the response is!They are always quick to get the right person to fix the problem! Thank you

    Universal Home Protection LLC

    Date: 07/05/2024

    Thank you for providing a review of the service you received through UHP. We greatly appreciate you taking the time to do so. Please feel free to contact us any time with any questions you may have regarding our services.

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