Complaints

This profile includes complaints for Kohl's Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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• 

  Kohl's Corporation

  N56W17000 Ridgewood Dr Menomonee Falls, WI 53051-5660

  
• 

  Kohl's Corporation

  2708 W Loop 340 Waco, TX 76711-2408

• 

  Kohl's

  175 E Alluvial Ave Fresno, CA 93720-2973

• 

  Kohl's Corporation

  6120 Grand Ave Gurnee, IL 60031-1650

• 

  Kohl's Corporation

  6130 SW 17th St Topeka, KS 66615-1141

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:03/29/2025

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I made an on-line purchase and on March 27, 2025 I went to pick up my purchase. My own fault for not checking before leaving. I just now opened my bag and I am missing the Blue ****** the Pooh t-shirt. Item number: ******** I have already called four times to be placed on hold and currently on hold for over 10 minutes. I just would like my item please.

  

  Business Response

  Date: 04/01/2025

  We apologize for our customer's disappointment.  We are shipping SKU number ******** at no additional charge to the customer's home under Order number **********.

   

  Thank you,

  Customer Answer

  Date: 04/03/2025

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 
  
  Regards,
  
  ******** M ******
  

• Initial Complaint

  Date:03/28/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Hello, order ********** was cancelled and never shipped, however my credit card has been charged around $80 and not refunded yet. Please make sure order is completely cancelled and refunded immediately to avoid further escalation. Thanks

  

  Business Response

  Date: 04/01/2025

  We apologize for any frustration caused.  Our records indicate Order Number ********** was never charged as it was rejected/cancelled.  

   

  Thank you,

  Customer Answer

  Date: 04/09/2025

  Better Business Bureau:
  Hello, it looks like my card was charged for 76$ , i sent you a copy of my bank statement for reference. 
  i tried to replace order and was given a second order number.

  order # **********

  and order # **********

   

  please carefully look into both order and my credit card information and explain to me why my card was charged 76 dollars for a cancelled order. Your agent asked my credit card information on the phone and i was immediately charged this amount, and the order was cancelled. Have the charges refunded and send me a thorough explanation on what happened and if your agents have stolen my credit card information. I will wait 24 hours and then forward the information to my companys fraud team for further investigation against your company
  
  

  Regards,
  
  **** ****

  

  Business Response

  Date: 04/15/2025

  After further review we have found Order Number ********** has a different name and email address however the mailing address is the same as this Complaint.  The order cancelled and there were no charges.  Order Number ********** has a different email address and there were no charges.  The screen shot sent in for the amount of $76.99 is not associated with either of these orders.  If customer is able to send in any other Order Numbers we can further investigate. 

   

  Thank you,

  Customer Answer

  Date: 04/15/2025

  those are the only orders that were attempted. Same card was charged. Have this issue resolved in 24 hours or there will be consequences for possible fraud

  

  Business Response

  Date: 04/16/2025

  After further internal review, we found an order shipped to ******** with the amount charged to the Mastercard on Order number **********.  We have requested the $76.99 to be refunded and this will reflect on the Customer's statement within the next 7 - 10 business days.  We recommend that the customer change all passwords online and not to save any information when using online services.

   

  Thank you,

  Customer Answer

  Date: 04/16/2025

  In relation to the last order that was placed. your Lady agent put me on hold for some time, in order to do a credit card validation process. Then phone call was disconnected and card was immediately charged that amount. Perhaps your agent stole my credit card information. I need an immediate thorough review investigation into this and a detailed explanation and what happened. And why you have hired people who possibly steal customers money and ship packages to ********* 

• Initial Complaint

  Date:03/28/2025

  Type:Delivery Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I placed an order with kohls online using my Kohls credit card on March *******. The item was expected to deliver by march 27, 2025, my informed mail delivery and the **** site state that the item is still awaiting the sender on March 28, 2025. They have pulled payment from my card and are not shipping in a timely manner at all and the representative stated that is their policy unless expedited service is selected at a higher shipping rate. **************** is horrible and people should it have to wait for their convenience to get the items they ordered in a timely manner after being charged for them.

  

  Business Response

  Date: 04/01/2025

  We apologize for our customer's disappointment.  Generally standard ground shipping delivers within 3-8 business days with all of our carriers.  Tracking number 9234690267059926947047 given in the complaint shows as delivered 3/31/2025.

   

  Thank you,

  Customer Answer

  Date: 04/01/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
  
  When I called to ask why the items did not ship as of the 4th day after already paying for said order, the representative replied that it was policy to ship whenever they had the opportunity. Morals like this are exactly why Amazon and temu are flooding the markets and causing merchandise stores to close their doors. Supply and demand 
  
  Regards,
  
  ******** ******

  

  Business Response

  Date: 04/01/2025

  We regret the frustration caused.  Orders are filled as quickly as possible and shipped.

   

  Thank you,

  Customer Answer

  Date: 04/11/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed 
  One week later after an order has been placed and collected on is not as quickly as possible. That is at convenience to you, not your customers 
  Regards,
  
  ******** ******

• Initial Complaint

  Date:03/27/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am filing a complaint against Kohls regarding my purchase of a breast pump in December [insert year]. I attempted to return the item approximately three weeks after my purchase, which was still well within the return period, but was told by Kohls staff that the item could not be returned because it had been over a month (I went on the exact day when it had been 30 days, so this was not accurate). When I went home and considered keeping the pump I inspected the breast pump and found it to be damaged. When I returned to the store the next day, I was instructed to contact the manufacturer, which I did, but their customer service was unhelpful and did not provide a solution.I then reached out to Kohls customer service, where I was informed that the return policy was 90 days. I went to the store again to return the breast pump within that 90-day window, only to be told that the return would not be accepted and was forced to accept a Kohls gift card for an amount less than what I paid for the item, even though I had made multiple attempts to return it within the allowed timeframe and the item arrived damaged.Desired Resolution:I am requesting a full refund for the breast pump, as I have attempted to return it within the return period, and the item was defective. I believe I should not be forced to accept a gift card for a damaged item when I am entitled to a full refund.

  

  Business Response

  Date: 04/01/2025

  We apologize for our customer's disappointment.  We have requested a refund for sku number 72114196 on Order Number **********.  This credit/refund will reflect on the customer's statement within the next 7-10 days.  

   

  Thank you,

• Initial Complaint

  Date:03/26/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I got an email dated 3/21/25 just before midnight with an order number. I did NOT place this order. I called at 7:28am on 03/22/25 and advised them I didn't place the order and wanted it cancelled. They assured me they would intercept the order. That did not happen. Someone paid with a card in my name, which I do not recognize, so probably a fraudulent card. I told them this when they advised I would get a refund. The order should've been canceled immediately, but they wouldn't cancel it. The thief got their order, and I'm in fear of being falsely accused of committing fraud with the card they used. It is causing a great deal of stress, and they are doing nothing to expedite their so called investigation.

  

  Business Response

  Date: 04/01/2025

  We apologize for our customer's disappointment and appreciate bringing this to our attention.  The refund has been requested on Order number ********** and will reflect on the customer's statement within the next 7-10 days.  This incident has been forwarded to our ************************** for further investigation.

   

  Thank you,

  Customer Answer

  Date: 04/01/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
  
  [Please type your response here.]
  I told them, more than once, that it was NOT my card that was used. If a card in my name was used, it was obtained fraudulently, and if they refunded that card, the criminal would get a free pair of tennis shoes along with money they refunded. They refuse to give me the full card number, and refused to cancel the order before the criminal received it. I want the person that received that order using MY information to be prosecuted. There also needs to be a change in policy to safeguard victims like me. I was told they couldn't cancel an order if it's been longer than 10 minutes. I called within 8 hours after the order was placed, and got ZERO help. I have called them several times with ALL of this information, and they are STILL getting it wrong!
  Regards,
  
  ***** *****

  

  Business Response

  Date: 04/07/2025

  As mentioned, this incident has been forwarded to our ************************** for further investigation.  There are no saved shopping profiles for our customer and no charges to our customer. 

   

  Thank you,

  Customer Answer

  Date: 04/07/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
  
  [Please type your response here.]

  Again, I want the information about the Mastercard that is in MY name that was used, to include the complete card number, and a POLICE REPORT done for the FRAUD. The reason Kohls can no longer find my shopper rewards account is because I changed ALL the information to the local Kohls store when they refused to help, and I told the last person I talked to on the phone that I changed it. I have a right to know what card in my name was used. Im not understanding why this is so difficult for them to do. They didn't cancel the order when I reported the fraud. They should change their policy to cancel fraudulent orders as soon as they are notified. 
  
  Regards,
  
  ***** *****

• Initial Complaint

  Date:03/26/2025

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I decided to apply for the ****** card after seeing an advertisement that promised a 40% discount for today. However, when I completed my checkout, I noticed that the 40% discount was not applied to my purchase. Instead, I received a coupon, which was not what I had understood from the ad. This situation feels quite misleading.40% off ******

  

  Business Response

  Date: 04/01/2025

  We apologize for our customer's disappointment. *40% COUPON IS VALID ON QUALIFYING PURCHASES FOR ONE TRANSACTION WITH YOUR NEW KOHLS CARD WITHIN 30 DAYS OF CREDIT AVAILABILITY.  For more information please refer to:  **************************************************************************************

   

  Thank you,

  Customer Answer

  Date: 04/01/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
  
  Kohls advertisement about opening the card is misleading. If I knew it would not apply to order I would have not added the inquiry to my credit.
  
  Regards,
  
  ******** *******

  

  Business Response

  Date: 04/02/2025

  We regret the frustration caused from not having all of the terms and conditions shared when signing up for a new card.  As a courtesy, we have accommodated Order Number ********** for the 40% on the eligible items; some categories and brands of merchandise are identified as coupon ineligible in store or online.  Brands such as ****, UnderArmour, *******, IZOD, ****** and ****** on this order are not eligible.  For the brands that are eligible the 40% discount is $35.70.  This amount will reflect on the customer's statement within the next 7-10 days.

   

  Thank you,

  Customer Answer

  Date: 04/02/2025

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 
  
  Regards,
  
  ******** *******
  

• Initial Complaint

  Date:03/26/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Purchased pajamas Christmas 2024 using gift card received from work. Order made on November 29th, 2024. Order Cancelled due to not picking up on time on Sat, Dec 7, 2024. Paid $27.51 via gift card. They stated the would mail me a Gift card refund, This refund was seemingly sent to my old address. I updated my address to my current one the day I got the refund email. I also contacted their customer support twice to give them my new address and let them know about this issue. I've since contacted the customer service ********************** again, and gave them my current address again, and this issue has still not been resolved. On top of this, I'm constantly getting emails from them telling me to activate my ****** card to their ******************** meanwhile they never sent me a new card so there's nothing to activate. I started getting these emails after I updated my address to my current one, so there's no reason that the card should have been mailed incorrectly. Original Reference number for ****** gift card refund that I was told would take 1 month to ship to me: 241230-005254 Second Reference number: 250314-000296. "Thanks! I have input a new case for you. Please reference incident number 250314-000296. All the information will be listed. It will taken average of 7-14 days to receive through the mail."

  

  Business Response

  Date: 03/28/2025

  We apologize for our customer's disappointment.  Our records indicate a Gift Card Request has been initiated for the $27.51 refund for the expired BOPUS Order number ending 3685.  This will arrive via **** if it hasn't already.

   

  Thank you,

• Initial Complaint

  Date:03/25/2025

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On 11/11/24, I purchased a $150.00 gift card for my daughters birthday. However, when she tried to use it, we found that the gift card had already been redeemed by someone else. I immediately contacted customer service using the number provided on the back of the gift card to file a complaint. The representative gave me a case number and asked for my e-mail and home address, which I provided without hesitation. On 11/18/24, I followed up with another call, and they claimed they had sent me an e-mail asking for my address, but since I hadnt responded, they closed the case. I never received such an e-mail. They then opened a new case and asked for my details again, which I provided. At this point, it seems clear that they are unwilling to issue a replacement, especially considering I had already given my information twice before and made the purchase with my credit card. They already have my contact details on file, and I am incredibly frustrated with the lack of resolution. My daughter needs to buy essential items, and I would greatly appreciate any assistance in getting this matter sorted out. Thank you for your time and help.

  

  Business Response

  Date: 03/28/2025

  We apologize for our customer's disappointment.  We are unable to find any purchases for this gift card.  If the customer is able to forward the barcode number from the gift card and/or an Order number used for purchase or if a different email or phone number was used, that will help us review this claim further.

   

  Thank you,

  Customer Answer

  Date: 03/28/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
  
  I have attached a screenshot of the the order details of the giftcard. 
  
  Regards,
  
  ***** *****

  Customer Answer

  Date: 03/28/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
  

  Again, I will attach a screenshot of the order details here. 

  
  
  Regards,
  
  ***** *****

  

  Business Response

  Date: 04/07/2025

  We appreciate the response; however we are unable to find the order number provided in our system.  Please send the 12 digit barcode on the back of the gift card and we will flip that card onto a valid Gift Card.

   

  Thank you,

  Customer Answer

  Date: 04/07/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
  
  I am unsure why youre not able to locate it as that was the email i recieved when i ordered the product. the 12 numbers are 639305389080. 

  Hello, I am attempting to attach a receipt in my kohls complaint ID number **********. I attempted to attach it two times but i havent gotten a response so im assuming because you guys didnt send it to the company. Below is the image of my receipt 

  
  

  

  
  

  
  

  
  

  
  Regards,
  
  ***** *****

  

  Business Response

  Date: 04/08/2025

  The number provided isn't found in our system.  With the documentation provided we are able to email a $150 ****** Cash coupon to the customer today or mail a $150 Gift card to the customer which would be received within 15 business days.  Please have the customer reply with the choice.

   

  Thank you,

  Customer Answer

  Date: 04/08/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
  

  I will take the 150 Kohls Cash coupon sent to my email please. Thank you
  
  Regards,
  
  ***** *****

  

  Business Response

  Date: 04/10/2025

  We've emailed a $150 ****** Cash Coupon to the email address listed on this Complaint.  The coupon is valid through 5/30/2025.

   

  Thank you,

  Customer Answer

  Date: 04/10/2025

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 
  
  Regards,
  
  ***** *****
  

• Initial Complaint

  Date:03/25/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I shipped back item ************, cozy hoodie in Olympic green, from order #********** for a refund. I shipped via ****, and, per tracking **********************, Kohls received this at their warehouse on February *******. I still have never received the refund for this. I called on Tuesday March ******* to find out why this has never been refunded. The person I spoke with kept putting me on hold to try to figure it out. Finally, she acknowledged they have in fact received this back on 02/10/2025 but the credit for this never was applied to my credit card. She could not figure out why and said she would have to escalate this to another team to figure it out and they would take care of this in ***** hours. On Monday March 17, 2025 I still had not heard back, and still have not received the refund owed, so I called again. The *** I spoke with still could not figure it out and said she would escalate this to another team. I told her that had already been done a week ago, and I was told it would take ***** hours and that is why I was calling again. Because another week had gone by with nothing done. More than the ***** hours I was told. She told me the other *** gave me wrong information and it really is not ***** hours, it can take up to 7 days. It is now March *******. The item I returned was received by Kohls on 02/10/2025 and I still have not received any refund. They owe me back my money for this order.

  

  Business Response

  Date: 03/26/2025

  We apologize for our customer's disappointment.  Our records indicate a refund has been requested for sku 52636616 on Order Number 6611283738.  This will reflect on the cusotmer's statement within the next 7 - 10 business days if it hasn't already.

   

  Thank you,

  Customer Answer

  Date: 03/27/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

   

  This is the same scripted, rehearsed answer that has been given to me for weeks every time I call their customer service team. Pretty much verbatim. They have had the return in their possession since February ******* and have failed to refund my money after almost 2 months. It is so obvious they are not actually doing anything about it to fix this. They are just throwing out whatever scripted, rehearsed response they think fits hoping the customer will just drop it. I will not. This is completely unacceptable.  
  
  Regards,
  
  ***** ******

  

  Business Response

  Date: 03/31/2025

  Our records indicate the $26.27 processed and posted to the ****** Card on 3/28/2025.

   

  Thank you,

• Initial Complaint

  Date:03/24/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Feb 15, 2025-placed an online order for 1 item of clothing. Total $43.55 Feb 20-item received by mail was the wrong size/seller error.Feb 23, 2025-item returned to local ****** store Mar 24, 2025-received ******************** One statement and saw that i owed ****** $9.54, because they gave partial, not full credit. Same day-called customer service. They told me even though it was an error by Kohls, I still had to pay shipping and taxes (my state taxes clothing) and that they would not refund me. She offered a store voucher which I don't want because that requires me to continue shopping with them. When I asked to speak to a supervisor she said she could transfer me, but if she did, the voucher would be rescinded. I repeated what she said back and asked her to verify if what I heard was correct and she said yes. Now according to ******, I have to pay this bill even though they made an error and I have no merchandise to show for it.

  

  Business Response

  Date: 03/26/2025

  We apologize for our customer's disappointment.  Our records indicate the shipping charge and tax for the amount of $9.52 is being refunded to the original form of tender on Order Number  **********.  This will reflect on the customer's statement within the next 7-10 business days.

   

  Thank you,