Reviews
This profile includes reviews for Good Feet Store's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 86 Customer Reviews
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Review fromTJ W.
Date: 09/26/2022
1 starTJ W.
Date: 09/26/2022
I have had plantar fasciitis pain and severe leg pain since trying this place. Went in 2 additional times and the manager switched out some of my stuff. The second time I tried the strengtheners, the same leg pain came back after just 1 hour of use. This was narcotic level pain that disrupted my sleep for weeks. My problems MULTIPLIED from this stuff. I have been in PT for weeks. I am a recent cancer survivor so this is NOT what I need. They refused to refund my money. Basically I go to 2 additional clinics because of this. So sad I even went in there! Do not recommend!
Good Feet Store
Date: 09/28/2022
Hello **,Sorry to hear you didnt find the relief you were looking for. Your comfort and satisfaction are important to us, I've relayed this to management and they'll get in touch with you as soon as possible. Were here to help.- Good *********************Review fromCarrie G
Date: 09/22/2022
5 starsCarrie G
Date: 09/22/2022
Personally I love my inserts! Ive had ankle surgery and the arch support is just what I need. Its painful to NOT wear them. Very happy with the investment! I recommend to all my teacher friends.Good Feet Store
Date: 09/23/2022
Hi ******,It makes our day to hear that you are happy with our product. Thanks again for being a Good Feet customer. Please stay in touch with us.-All of us at The Good Feet StoreReview fromRon H
Date: 08/20/2022
1 starRuined my shoes and has not helped the pain. It has forced my foot to roll out and overpriced at $2000. Would not recommend!!!Review fromBrian M.
Date: 08/13/2022
1 starBrian M.
Date: 08/13/2022
I went in to get some good insoles for my new shoes, to start my knew job, because I knew that I'd be on my feet a lot. The shoes I bought were identical to the last pair I'd owned, and with a good set of insoles, they were the most comfortable I'd ever owned, so I knew they'd work fine, even with my 8-10 hours of walking. The salesman tried to get me to purchase some incredibly expensive products, but having a clear idea of what I wanted, and what I needed, I turned him down. In desperation, he sold me a pair of orthotic arch supports that I grudgingly paid $90 for. He swore that if I did not like them, I could return them for a refund within 30 days. My feet hurt worse than I've ever experienced, after the first day. The second day, there was searing pain in the arch of my left foot right over their orthotic. A few steps later, and I felt a big pop, followed by my big toe on that foot going numb. I stopped wearing their insoles the next day, and my feet seemed to improve somewhat, although my toe still had no feeling. Not wanting to give up, I put the orthotics back in the day after that, and sure enough, instant agony in both feet. I tried to get a refund, but the manager of the Wichita store just brushed off my complaints and tried to upsell me even more expensive products. Not only are they predatory in their business practices, but they have no idea what they are doing. My big toe is still numb, much to the surprise of their manager, who claims he's "never seen that happen in eight years". He was "Sure that their product wasn't the problem", but I really doubt he's a doctor or podiatrist, and there is sure as heck a problem with my foot now because of their orthotic. Maybe most people aren't stubborn enough to keep walking when their feet hurt that bad. For what it's worth wearing a crummy set of insoles pulled out of some cheap sneakers, my feet are feeling better despite all my walking and standing - except for that toe. Don't buy from this company.Good Feet Store
Date: 08/16/2022
After careful consideration, we've reached a satisfactory resolution for both parties. Thank You!Review fromEvonne B
Date: 08/08/2022
1 starEvonne B
Date: 08/08/2022
My husband went in and did the financing. He then decided he didn't want to do it. He had not received anything as of the time he told he the guy to keep the down payment and just cancel the order and contract. The guy said sorry no refunds then went and put all the stuff in a bag and gave it to my husband. He said either way if he left them at the store or took them, he was still getting charged for them. He was very rude and pushy. Already contacted the company but, have not heard back yet. This store is the biggest joke there ever was. $2000 for some arch supports when could have got them some where else alot cheaper.Good Feet Store
Date: 08/10/2022
Hi, Please email us a good contact number for your husband to ********************** so we can follow up with them. Please include which store you visited, the date of the visit and a copy of your recipient if possible. We'll follow up with you as soon as we receive your contact information. Thank you for visiting The Good Feet StoreEvonne B
Date: 08/24/2022
We have contacted them. Talked to someone at corporate said they would look into to. Talked to a lady here in ************* and she was so all over the place we got no where. All she wanted to keep saying was how wonderful their product is. This has still not been resolved & we feel like we are getting the run around.Evonne B
Date: 09/28/2022
Still have not heard anything back from anyone at this store or corporate & its the end of September. What a joke.Review fromJa U
Date: 07/27/2022
1 starJa U
Date: 07/27/2022
Horrible group of people. Michael in the sun prarie location (wouldn't be surprised if they used fake names) told me when I asked about refunds he said "Yes, if you're ever unsatisfied, you are welcome to come and exchange your inserts". Little did I know it was strictly for store credit. He also told me he was giving me the stupid socks they sell for free, then on the billing statement it shows up as some stupid amount. On top of it all, the things don't even work. Absolute sham of a company, cult-like workers, all with the goal of scamming you out of your money. I hope there's a class action lawsuit for false advertising and fraud against this company.Good Feet Store
Date: 08/10/2022
Hi, Can you please email us a good contact number to reach you at? Please email it to ********************** so we can follow up with you. Thank You!
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