Reviews
This profile includes reviews for Good Feet Store's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 86 Customer Reviews
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Review fromAbby H
Date: 07/19/2023
1 starAbby H
Date: 07/19/2023
Total snake oil scam - preying on peoples pain to sell a product that is not doctor recommended. The no refunds policy is a big red flag, especially after you find out how much their insoles will cost you. I was quoted about $3K and then the guy gradually reduced the package to one set of insoles that I bought for $150, which was my weakness. I felt bad for him. Unfortunately, the insoles didnt work with any of my shoes. While trying them on, they made my feet hurt worse, so there was no way I was paying $3K for them. Later, I went to a podiatrist and was prescribed actual custom-made orthotics. They were much less expensive.
Good Feet Store
Date: 07/21/2023
Hi ****,Were sorry to hear that you were discouraged by the pricing of our arch supports. While other options may seem less expensive, our customers find that it pays to invest in a quality product with a lifetime limited warranty. Regardless, we wish you luck in finding a solution that will meet your needs.- All of us at The Good Feet StoreReview fromDwayne W
Date: 07/03/2023
1 starDwayne W
Date: 07/03/2023
These arch supports are sold to stop plantar fasciitis pain if you follow the 3 step program. They are just salesmen acting as if they have medical knowledge of foot structure. After 6 weeks of the 3step program the pain was worse I went to podiatrists and found out that the $1900.00 was a waste of money. This place steals from patients and promises things they cant deliverGood Feet Store
Date: 07/25/2023
Hello ******,We are sorry to hear that you aren't feeling relief yet. It can take time for your feet to adjust to your new arch supports. However, we do offer complimentary assessments and adjustments in order to ensure you are properly fitted. Please contact us so we can help, we want you to be completely satisfied!- All of us at The Good Feet StoreReview fromDale W
Date: 06/04/2023
1 starDale W
Date: 06/04/2023
Wasted 1000 dollars.
Went to physical therapy and cured me. Go in check my feet.
Next thing I have inserts. Tried them for weeks and no improvementGood Feet Store
Date: 06/05/2023
Hello Dale,
Sorry to hear you didn’t find the relief you were looking for. Sometimes a slight adjustment can make a huge difference in comfort and results. Your comfort and satisfaction are important to us so please contact me or your salesperson with any questions or to set up a complimentary adjustment, You can forward your contact info to [email protected]. We’re here to help.
- The Good Feet StoreReview fromMissy M
Date: 03/23/2023
1 starMissy M
Date: 03/23/2023
HUGE RIPOFF!!!!!!!! DO NOT BUY ANYTHING FROM THIS COMPANY!!!! $2000 FOR C*** AND NO REFUNDS FOR THEIR PRODUCT. BUYER BEWARE AND DONT SIGN ANYTHING. GO TO A PODIATRISTGood Feet Store
Date: 03/30/2023
Hello *****,Were sorry that we werent able to meet your needs. We pride ourselves on our excellent service and stand by our product, so we would be interested to learn more about your experience and how we let you down. Please email me at ********************** and perhaps I can answer any questions about The Good Feet Store arch support system.- Good *********************Review fromGabe H
Date: 02/15/2023
1 starGabe H
Date: 02/15/2023
Bought inserts and lifts with a supposed lifetime warrenty for $1700 and when i went into to get the replacements they said it was covered. Do not buy fully a scamGood Feet Store
Date: 03/02/2023
Hi ****, We've been trying to contact you for quite some time, we haven't received a call back from you to explain how the lifetime warranty works, please give us a call at your earliest convenience. Thanks!-The Good Feet StoreReview fromJames E.
Date: 01/30/2023
1 starJames E.
Date: 01/30/2023
I purchased these inserts in June 2019. Worst mistake I ever made. These inserts hurt my feet so bad I missed several days of work. Due to lost pay I got behind in payments and still owe over $2000 on these inserts. Do not buy!Good Feet Store
Date: 02/28/2023
Hello *****,We appreciate you being a Good Feet Store customer but sorry to hear that you did not find the relief you sought. Sometimes a slight adjustment can make a huge difference in comfort and results. Your comfort and satisfaction are important to us please contact us right away for your complimentary adjustment. We are here to help.- All of us at The Good Feet StoreReview fromSteven H.
Date: 01/10/2023
1 starSteven H.
Date: 01/10/2023
I bought these inserts at the expense of my mothers credit since we financed them under her name. I wore them and they did nothing but cause me immense pain. Worse than wearing just normal insoles did for me. I tried to return them but the sales clerk said it was no refunds. EVEN THOUGH HE SAID I COULD RETURN THEM WHEN HE WAS SELLING ME THEM. I don't want them but I also don't want to pay the money when I am getting pain from the product. I used them roughly a week total 7 days in a span of 3 weeks. I have a odd work schedule and I am on my feet 12 hours a night. I need my pain resolved I tried this thinking it would help but nope. I want my refund. And I want this off my mom's credit.Steven H.
Date: 01/10/2023
This was the Good feet store in ********* *********.Review fromDan K
Date: 12/04/2022
1 starDan K
Date: 12/04/2022
I visited “The Good Feet Store” in Overland Park across from the park mall area. I had a bad feeling from the very beginning as the sales person was way too slick & high pressure for me. He would not give me a price, but wanted to go through his entire sales pitch which was at least 30 minutes before I insisted on him telling me what the cost was. He did not tell me willing, but finally did. He wanted to sell me three or four inserts that we were like $400 a piece! Total cost of the system he wanted to sell was $2100! I about fell out of the chair & told him it was completely out of the question, but he was relentless and would not give up. I finally told him to “stop”!!!!! He would not, so I told him again and finally told him I was not going to say it again. We left as quick as we could!!! I would not buy anything from these people and I did not trust them at all. If I’m going to spend $2100 it’s going to be on the recommendation of a podiatrist and the insurance would surely help pay! If you’re not strong enough to say “NO”, do not going in this store or you’ll get pressured into a purchase!
I have been in sales my whole life and did not appreciate the sales tactics as they were very high pressure! Worst of all, he would not give up even when I said no & asked him to stop. Unfortunately for him he had met his match. Obviously I recommend avoiding this store at all cost! At least go see a podiatrist first if you’re gonna spend this kind of money!!Good Feet Store
Date: 12/08/2022
Hi ***,Were sorry to hear that you were discouraged by the pricing of our arch supports. While other options may seem less expensive, our customers find that it pays to invest in a quality product with a lifetime limited warranty. Regardless, we wish you luck in finding a solution that will meet your needs, and we hope that youll consider Good Feet arch supports again in the future.- All of us at The Good Feet StoreReview fromPaul H.
Date: 12/01/2022
1 starPaul H.
Date: 12/01/2022
A misrepresented, and deceptive return policy, close to non disclosure. Defective product that only caused me additional injury and discomfort.Good Feet Store
Date: 12/08/2022
Hi ****,Thank you for leaving a review. Were sorry to hear that you are having difficulties with our return policy. Please remember, we are here to help. We've passed your comments to our store manager and they'll be reaching out to you as soon as possible. - All of us at The Good Feet StoreReview fromAllen M
Date: 10/07/2022
1 starAllen M
Date: 10/07/2022
Don't do it! Don't give them your money. They want you to buy three inserts at least $300.00 a piece. If you have any kind of insurance go to a podiatrist for crying out loud and get set of insoles for free. Or don't take my word for it and call a podiatrist and ask them for their opinion of The Good Feet Store. If you decide to go you only need the clear plastic inserts. The flesh tone are unbearable and the brown aren't necessary.,Good Feet Store
Date: 12/08/2022
Hello *****,We appreciate you being a Good Feet Store customer but sorry to hear that you did not find the relief you sought. Sometimes a slight adjustment can make a huge difference in ******* and results. Your comfort and satisfaction are important to us please contact us right away for your complimentary adjustment. We are here to help.- All of us at The Good Feet Store
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