Reviews
This profile includes reviews for MyTAXPrepOffice's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 269 Customer Reviews
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Review fromLINDA F
Date: 01/27/2023
5 starsLINDA F
Date: 01/27/2023
2015 was the first year I used My Tax Prep Office and I ran that year simultaneously with Turbo Tax to match numbers on tax returns that I prepared. It is true that I did need to use tech support and although their was a glitch or two it was mostly client error. The software does it's job and I have used it every year since. I have been preparing taxes since 1967 professionally and unless something drastically changes I will continue with My Tax Prep software, Price is reasonable for as many returns as I do
MyTAXPrepOffice
Date: 02/20/2023
Thank you so much for taking the time to leave us this excellent review. You have been with us since the beginning, and we can't thank you enough for trusting in us and allowing us to be a part of your business' success. We take pride in our software, and we strive to improve the software each year so that our customers have affordable, fast, accurate, and easy-to-use tax software. We are so happy that you will continue your journey with us, and please know that we are here for you every step of the way.Review fromAngel S
Date: 01/27/2023
5 starsAngel S
Date: 01/27/2023
I love using the software very easy and efficient for me and if you need help support is there.. When I first started 2018/2019 I was calling support like crazy and they knew who I was and they are friendly and ready to help...I didn't have to wait on the phone for long time..I am grateful for having this software provider and the app...MyTAXPrepOffice
Date: 02/20/2023
Thank you for such an excellent review! We work hard to meet customer expectations, and we’re happy to hear that our expert support team has been able to assist you and provide a great experience. We appreciate your loyalty and being the most important of the MyTAXPrepOffice family.Review fromArthur C
Date: 01/26/2023
5 starsArthur C
Date: 01/26/2023
This is my fifth year using Mytaxprepoffice and I have been very pleased with this product. The price is also outstanding for the content it provides.MyTAXPrepOffice
Date: 02/20/2023
Thank you so much for the positive review and for being a loyal MyTAXPrepOffice customer for the past five years! We work hard every year to ensure our customers get the best tax software for a price that fits their budget! We are so pleased to hear that you enjoy using MyTAXPrepOffice, and we wish you all the best for a successful tax season!Review fromGLORIA U
Date: 01/25/2023
5 starsGLORIA U
Date: 01/25/2023
Excellent software, very complete, simple and with very useful tools for both my office and my clients, excellent technical support, very fast, they always attend you quickly and effectively. I recommend it 100%MyTAXPrepOffice
Date: 02/20/2023
Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you’re enjoying MyTAXPrepOffice.
It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience.Review fromDonna L
Date: 01/24/2023
4 starsDonna L
Date: 01/24/2023
This tax software is Easy to use and affordable. Customer service is awesome and and knowledgeable..MyTAXPrepOffice
Date: 02/20/2023
Thank you so much for taking the time to leave us such a great review! We aim to make our software just that! We are pleased to hear that we have met your expectations and promise to continue working hard to do so in the future. We are also glad our dedicated support team can fulfill your needs and give you the best customer experience.Review fromSHARON R
Date: 01/23/2023
4 starsSHARON R
Date: 01/23/2023
I HAVE HAD REALLY GOOD LUCK WITH MY TAX PREP. THEY ARE QUICK TO HELP WITH ANY PROBLEM I MAY HAVE AND I AM HAPPY WITH THE WAY EVERYTHING IS LAID OUT. EASY TO PREPARE A RETURN. S REEVESMyTAXPrepOffice
Date: 02/20/2023
We strive to make your life easier, and it is great to hear that we have done that! We will continue to work hard to provide you with a great user experience and tax software you can trust. Our dedicated team is here for you every step of the way!
We look forward to another successful tax season with you!Review fromJeffray Ann M
Date: 01/23/2023
5 starsJeffray Ann M
Date: 01/23/2023
I have used this software for the past five years. With the exception of a few small glitches, I found the software to be reliable and accurate. My clients have been satisfied with their tax return preparation and even those who have been audited, have found that the tax preparation of their returns was accurate and gave them the greatest benefit of the tax laws. Sincerely, Ms. Moore Owner/Operator CARR & JAMs Tax ServicesMyTAXPrepOffice
Date: 02/20/2023
Thank you for taking the time to leave us this great review! We love to hear feedback from our loyal customers. Each year we make vital enhancements to the software to provide our customers with the fastest, most intuitive, and most accurate software. So again, thank you for trusting in MyTAXPrepOffice, and we hope to continue to provide excellent service for your business for years to come.Review fromKim N
Date: 01/23/2023
5 starsKim N
Date: 01/23/2023
This is my 2nd year with this software and I absolutely love it, it is very user friendly and less then half the cost of my other software.MyTAXPrepOffice
Date: 02/20/2023
Hello! Thank you so much for the positive review! We are excited to have with us for second year and we look forward to supporting you through another successful tax season!Review fromSylvia S
Date: 01/23/2023
5 starsSylvia S
Date: 01/23/2023
I have been with MyTaxPrep Office since 2018. The customer service is awesome. They always help me when I have a problem. The service and help tools from the live chat operators are all great. Thank you!MyTAXPrepOffice
Date: 02/20/2023
We are thrilled that you are enjoying your experience with MyTAXPrepOffice. Our team members strive to provide excellent client service and make the user experience and your tax season go as smoothly as possible! Thank you again for being a loyal customer, and please know that we are here for you whenever you need us!Review fromEric L
Date: 01/22/2023
5 starsEric L
Date: 01/22/2023
I've been using MyTaxPrepOffice for 4 tax seasons and am satisfied since the company is very responsive when you reach out, the software is easy to navigate, and each year the developers improve the software. Each issue I have presented to customer support has been addresses and I am confident this will continue in the future. I would recommend giving them a try.MyTAXPrepOffice
Date: 02/20/2023
Thank you for taking the time to leave us such an awesome review. We love hearing that our software is meeting expectations and that our customer support team is providing you with excellent service. We work hard every year to ensure that we are making necessary improvements to the software and providing our customers with the absolute best support options. This year we even added a new Solution Center with more than 1,500 articles containing information about specific forms, schedules, lines, and calculations, how to solve perform review and rejection errors, software basics and advanced functionality, and how to submit a return to support. We wish you all the best for a successful tax season!
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