Reviews
This profile includes reviews for MyTAXPrepOffice's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 269 Customer Reviews
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Review fromGreg C
Date: 11/22/2024
5 starsGreg C
Date: 11/22/2024
This company is awesome! I've been using their professional tax preparation software for about 5 years now and it is so straight forward and easy to use. They have forms mode and interview mode so I can choose between a guided entry or just jump to areas I need to. Their customer support is pretty great too. Always get back to me when I ask questions.
MyTAXPrepOffice
Date: 11/25/2024
Thank you for your wonderful review of MyTAXPrepOffice! We’re so glad to hear that you’ve had a positive experience using our software for the past 5 years. It’s great that the forms and interview modes are working well for you, and we’re thrilled our customer support has been helpful. We appreciate your loyalty and look forward to continuing to serve you!Review fromLula F Z
Date: 11/21/2024
5 starsLula F Z
Date: 11/21/2024
This will be my second year using this software and I like it because I can let another person work with me in the same area without paying any extra costs. Tech support has been very good at helping me when I needed it. I like the fact that it was cheaper than the other company I was using. I don't charge my clients a fortune, because I know some of them can't afford it and with this program I didn't have to worry about it.MyTAXPrepOffice
Date: 11/25/2024
Thank you for your fantastic review! We're so happy to hear that MyTAXPrepOffice has been a great fit for your needs, especially with the ability to collaborate without extra costs. It’s also wonderful to know that our tech support has been helpful and that our pricing has allowed you to keep your services affordable for your clients. We truly appreciate your trust and look forward to supporting you for another great year!Review fromAhmad S
Date: 11/21/2024
5 starsAhmad S
Date: 11/21/2024
Very easy to use, friendly, and good features. Love it!MyTAXPrepOffice
Date: 11/25/2024
Thank you for your wonderful review of MyTAXPrepOffice! We’re so glad to hear that you find the software easy to use and appreciate the features. Your feedback means a lot to us, and we’re thrilled you love it!Review fromJennifer S
Date: 11/21/2024
5 starsJennifer S
Date: 11/21/2024
We switched to MyTaxPrepOffice a year ago and really like that it is user friendly. My partner is in another state and we can access the returns.MyTAXPrepOffice
Date: 11/25/2024
Thank you for your great review! We're so glad to hear that you and your partner are enjoying the user-friendly features of MyTAXPrepOffice and the ability to easily access returns from different locations. We’re here to support you as you continue to make the most of the software!Review fromMonica C
Date: 11/21/2024
5 starsMonica C
Date: 11/21/2024
uso este software desde hace 5 años y es muy facil de usar y esta muy completo.MyTAXPrepOffice
Date: 11/25/2024
¡Muchas gracias por tu excelente reseña! Nos alegra saber que has encontrado el software fácil de usar y completo durante estos 5 años. Apreciamos mucho tu confianza y estamos aquí para seguir apoyándote. ¡Gracias nuevamente!
Thank you so much for your excellent review! We're glad to hear that you've found the software easy to use and comprehensive over the past 5 years. We truly appreciate your trust and are here to continue supporting you. Thanks again!
Review fromAdriana J
Date: 11/21/2024
5 starsAdriana J
Date: 11/21/2024
Excellent program, easy to work with, amazing customer service. Highly recommendedMyTAXPrepOffice
Date: 11/25/2024
Thank you for your fantastic review of MyTAXPrepOffice! We're thrilled to hear that you find the program easy to use and that our customer service has exceeded your expectations. Your recommendation means a lot to us, and we're here to support you anytime!Review fromContessa B
Date: 11/21/2024
4 starsContessa B
Date: 11/21/2024
I switched to MyTAXPrepOffice about 5 years ago and I am pleased with the program and the support. The price is very reasonable and has saved me money over the last few years. The previous program was expensive and charged for additional items that I needed.MyTAXPrepOffice
Date: 11/25/2024
Thank you for your wonderful review! We're so glad to hear that MyTAXPrepOffice has been a great fit for you over the past five years. It’s fantastic to know that the program and support have met your needs, and that the pricing has helped you save money. We appreciate your loyalty and look forward to continuing to support you!Review fromLisa N
Date: 11/21/2024
4 starsLisa N
Date: 11/21/2024
My first year using this software was for 2023. I am very satisfied with the program, online help and call center associates. Most everyone was very knowledgeable and able to answer my questions. There will always be a learning curb with new software but it was completely manageable. The pricing is perfect for a small office and hopefully they will keep it competitive. I like the after the fact payroll as well as the client portal. I was able to notify my clients that their returns had been accepted easily from the e-file screen. It sent them a very professional note and most clients thought is was from the IRS. I can also check on their refunds from the client screens. The software itself is easy to learn and input screens are easy to navigate. There are many spaces for keeping notes and they can travel to the next year. Lots of options for reports. Clients can sign their returns using an app which saved me from having them sign multiple screens or needing them to resign for slight changes. There are so many great features and I am still learning. I would like them to update the printed return to be a little more savvy, maybe a border around the first client printout and a nicer font would be great. I would also like the invoicing to be pricing per page and per item....something I had with my last software. However, I am not switching....MyTAXPrepOffice has been to great to switch...MyTAXPrepOffice
Date: 11/25/2024
Thank you so much for your detailed and thoughtful review! We're thrilled to hear that your first year with MyTAXPrepOffice has been such a positive experience and that the features like the client portal, e-file notifications, and after-the-fact payroll have added value to your practice. We’re also glad our support team was able to assist you effectively along the way.
Your feedback about the printed returns and invoicing options is greatly appreciated—we’re always looking for ways to improve. Thank you for trusting us as your software provider; we’re excited to support you as you continue to discover all the great features MyTAXPrepOffice has to offer!Review fromToye N
Date: 11/21/2024
5 starsToye N
Date: 11/21/2024
I really like the software and support. I just hate I fell on hard times and didn't renew on time and lost my lifetime price lock.MyTAXPrepOffice
Date: 11/25/2024
Thank you for your kind words about MyTAXPrepOffice and our support! We truly value your feedback and are grateful for your continued trust. We look forward to supporting you through another successful tax season.Review fromAaron W
Date: 11/21/2024
5 starsAaron W
Date: 11/21/2024
I've used MYTaxPrepOffice for several years and I have notice improvements. At first, the software was a less expensive option to avoid the price gouging from the main tax software providers. This last tax season, I have seen that their tech team has increased their response time to fix errors in the system. The support reps are extremely helpful. MyTaxPrepOffice has been a great addition to my practice. My clients love the tax portal and find it super easy to navigate.MyTAXPrepOffice
Date: 11/25/2024
Thank you for your thoughtful review of MyTAXPrepOffice! We're so glad to hear you've noticed the improvements and that our software has been a valuable addition to your practice. It’s great to know our tech team’s responsiveness and support reps have made a positive impact. We're especially happy your clients love the tax portal! We’ll continue working hard to provide the best experience for you and your clients.
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