Reviews
Customer Review Ratings
Average of 270 Customer Reviews
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Review fromRandy M
Date: 30/06/2023
5 starsRandy M
Date: 30/06/2023
All the Staff were excellent to work with, Installers did a super job, and their quality of work is second to none as well as the sub-contractor for the electrical work. Everything was so neat and tidy, and no mess was left behind. They didn't leave without asking if I was satisfied and gave me a one-on-one tutorial on how to use the unit and run the remote control. I would Highly recommend this company to anyone looking for heating and cooling solutions.
Coastal Energy Ltd.
Date: 04/07/2023
Thanks so much Randy for your positive & insightful review. We're all so delighted to hear you're truly happy with the entire Coastal Energy experience. We all really appreciate your support in choosing us as your ductless heat pump solutions provider. Stay cool!!Review fromCheryl D
Date: 30/06/2023
5 starsCheryl D
Date: 30/06/2023
The Coastal Energy Ltd team was excellent. The initial consultation was with a knowledgeable and straightforward employee. The office staff corresponded professionally and timely. The installation crew were kind, tidy, and respectful. They demonstrated how to use our new heat pump and answered all questions clearly. The product is high quality.Coastal Energy Ltd.
Date: 04/07/2023
Thank-you Cheryl for taking the time to leave us such a wonderful review. We're all glad to hear you're happy with the service provided by some of our team members & love your ductless heat pump system. Your vote of confidence is truly appreciated. Have a great summer.Review fromLori M
Date: 28/06/2023
5 starsLori M
Date: 28/06/2023
My 2nd annual service on my heat pump & furnace. The technicians are prompt, friendly & always make sure I understand what needs to be done or what to watch for. They also seem very interested in making my equipment run efficiently and economically, by explaining how I can run my fan for example. I've used other local businesses but highly recommend Coastal Energy for their professionalism, knowledge & service.Coastal Energy Ltd.
Date: 04/07/2023
Thank-you Lori for taking the time to leave us such a wonderful review. We're always glad to help where we can! Your vote of confidence is truly appreciated. All the best.Review fromDAVID G
Date: 28/06/2023
5 starsDAVID G
Date: 28/06/2023
We have had our heat pumps for a year now and we are very pleased with the equipment and service. Highly recommend this installer.Coastal Energy Ltd.
Date: 04/07/2023
Thank-you David for taking the time to leave us such a wonderful review. We're all glad to hear you love your ductless heat pump system. Your vote of confidence is truly appreciated. Cheers.Review fromRandall K
Date: 27/06/2023
5 starsRandall K
Date: 27/06/2023
Excellent service by a an experienced employee. Would recommend CE to anyone that asked.Coastal Energy Ltd.
Date: 28/06/2023
Thank-you Randall for taking the time to leave us such a great review! I'll be sure to pass it along. Cheers.Review fromConnie S
Date: 26/06/2023
5 starsConnie S
Date: 26/06/2023
This is the 3rd year I have called this firm for my annual maintenance on my Heat Pump. Excellent well informed workmen, arrive on time, do their job and answer any questions you may have. Tested often for both cold air and hot air, and changed my air filter. I would definitely recommend them to all.Coastal Energy Ltd.
Date: 27/06/2023
Thank-you Connie for taking the time to leave us such a wonderful review and total vote of your confidence! We truly appreciate it. Take care.Review fromMichael M
Date: 12/06/2023
5 starsMichael M
Date: 12/06/2023
I would recommend Coastal Energy to anyone. They are professional and trustworthy. I started having them service all my appliances over 2 years ago, when we first moved to Nanaimo, and I was very impressed. I am still so grateful because on that first winter, when there was over 4 feet of snow outside, at 10pm Christmas night our furnace stopped working. I called Coastal Energy for help and, although the roads weren't plowed yet, a technician was at my house within an hour. He stayed and sorted the problem out and before midnight the heat was back on. To me and my family that was really a much appreciated Christmas gift!
Coastal Energy Ltd.
Date: 28/06/2023
Thanks so much Michael for the outstanding & thoughtful review. Your extreme vote of confidence helps to keep us all loving what we do and we truly appreciate it. Take care & all the best.Review fromDiane B
Date: 08/06/2023
5 starsDiane B
Date: 08/06/2023
Prompt, knowledgeable service done in a timely manner. Would highly recommend Coastal Energy Ltd. Heating and Air Conditioning.Coastal Energy Ltd.
Date: 09/06/2023
Thank-you Diane for taking the time to leave us such a wonderful review! Enjoy your new central air conditioner. Cheers.Review fromMeredith H
Date: 08/06/2023
5 starsMeredith H
Date: 08/06/2023
Angelo and the installation crews were amazing! Friendly, honest and knowledgeable!Coastal Energy Ltd.
Date: 09/06/2023
Thank-you Meredith for taking the time to leave us such a wonderful review! Enjoy your new ductless heat pump. Cheers.Review fromKari B
Date: 24/05/2023
5 starsKari B
Date: 24/05/2023
Very professional and friendly service. They provide a timely, reasonably priced service on a great product.Coastal Energy Ltd.
Date: 26/05/2023
Wow!! Thanks a bunch James for taking the time to leave us such a fantastic review. We have the best clients ever!! Cheers.
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