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Business Profile

Heating and Air Conditioning

Coastal Energy Ltd.

Reviews

Customer Review Ratings

4.99/5 stars

Average of 270 Customer Reviews

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Review Details

  • Review fromColin K

    Date: 19/05/2023

    5 stars

    Colin K

    Date: 19/05/2023

    Installation of new heat pump was done by a very knowledgeable competent team. Great job, well done from start to finish & final clean up.. Would use Coastal Energy again without hesitation.

    Coastal Energy Ltd.

    Date: 23/05/2023

    Thank-you Colin for taking the time to leave us such a great review! We all truly appreciate your vote of confidence & support. All the best.
  • Review fromLinda M

    Date: 16/05/2023

    5 stars

    Linda M

    Date: 16/05/2023

    They have a great team that are very prompt at coming to fix.
    Thank You

    Coastal Energy Ltd.

    Date: 17/05/2023

    Thank-you Linda for your lovely review. It's truly appreciated.. Cheers.
  • Review fromMike B

    Date: 15/05/2023

    4 stars

    Mike B

    Date: 15/05/2023

    Excellent service, on Time and explained what the tech did.

    Coastal Energy Ltd.

    Date: 16/05/2023

    Thanks Mike for your positive feedback and support. Cheers.
  • Review fromserge d

    Date: 15/05/2023

    5 stars

    serge d

    Date: 15/05/2023

    The tech is super friendly and know their stuff.  I do really recommend them.

    Coastal Energy Ltd.

    Date: 16/05/2023

    Thanks Serge for your positive feedback and vote of confidence. Cheers.
  • Review fromDaniel C

    Date: 11/05/2023

    5 stars

    Daniel C

    Date: 11/05/2023

    I thought the original quote was high but after lower quotes by competitors were reviewed it was clear that these folk had my best interests covered. They were professional, timely and courteous to deal with and I highly recommend this business.

    Coastal Energy Ltd.

    Date: 12/05/2023

    Thank-you Daniel for taking the time to leave us such a great & insightful review! We all truly appreciate it. Take care
  • Review fromDoug G

    Date: 10/05/2023

    5 stars

    Doug G

    Date: 10/05/2023

    Courteous, professional and prompt. Very pleasant experience. Showed up on time and actually finished early.

    Coastal Energy Ltd.

    Date: 11/05/2023

    Thanks Doug for taking the time to leave us such a great review! We appreciate your vote of confidence and for choosing us as you air conditioning solutions provider. Cheers.
  • Review fromTerri G

    Date: 27/04/2023

    5 stars

    Terri G

    Date: 27/04/2023

    Our experience with Coastal Energy was great. Salesperson and installation team were friendly, prompt, respectful and informative. Happy we went with Coastal.

    Coastal Energy Ltd.

    Date: 28/04/2023

    Thank-you Terri for your positive review and for supporting for local business. All the best.
  • Review fromSue S

    Date: 21/04/2023

    5 stars

    Sue S

    Date: 21/04/2023

    Very nice experienced installers. Neat job and were respectful of us and our property. Office staff excellent as well. We would recommend Coastal Energy to anyone seeking heating or air conditioning.

    Coastal Energy Ltd.

    Date: 28/04/2023

    Thank-you Susan for your positive review and vote of confidence. It's truly appreciated. All the best.
  • Review fromJohn M

    Date: 15/04/2023

    5 stars

    John M

    Date: 15/04/2023

    They installed a ductless system for our upstairs bedroom. four years ago Coastal Energy replaced our heat pump and furnace...very professional and courteous. The reason we called them back for the ductless system was because of the great job done with heat pump for years ago. We were not disappointed! I highly recommend these folks.

    Coastal Energy Ltd.

    Date: 17/04/2023

    Thank you very much John for your thoughtful review & continued support. We're all so happy to hear you're truly satisfied with everything, from past to present. We really appreciate you choosing us as AGAIN as your heat pump solutions provider. Take care & all the best.
  • Review fromSheryl H

    Date: 08/03/2023

    5 stars

    Sheryl H

    Date: 08/03/2023

    We just had our heat pump installed in our old "quirky' house. We had a number of quotes from companies that said due to it's age and layout it was very challenging-they also gave very high quotes.
    We connected with Coastal and Angelo came up with ideas that no one else had. He gave us a quote that was great and assisted us with our numerous questions.
    The installers - Chris and Santiago - were professional, quick, prompt and again answered our numerous questions professionally and patiently.
    The office staff-Shelby- is prompt, professional and knowledgeable regarding grants, rebates and questions about the specific heat pump.
    We would highly recommend this company.

    Coastal Energy Ltd.

    Date: 09/03/2023

    Thank you so much Sheryl for taking the time to write such a wonderful review! The whole team is elated to hear you're happy with the new heat pump installation. We all truly appreciate your support! All the best!

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