Reviews
Customer Review Ratings
Average of 269 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromSue M
Date: 18/02/2023
5 starsSue M
Date: 18/02/2023
Coastal Energy installed a Fujitsu heat pump this week. All of the installers that were here were courteous, diligent and very knowledgeable. Where there were challenges, they acted expeditiously and inventively to resolve the issues as they arose. I cannot fault them in any way at all and would happily refer anyone who asks to Coast Energy. Gold stars all around!
Coastal Energy Ltd.
Date: 21/02/2023
Thank-you so much Sue for your thoughtful review & vote of confidence. It's the gift that keeps on giving and we all truly appreciate it. Enjoy your new heat pump system! Cheers.Review fromRon/Nicole F
Date: 03/02/2023
5 starsRon/Nicole F
Date: 03/02/2023
From the initial sales call through every phase of the installation and commissioning of our ducted heat pump system, including helping us understand the Canada Greener Homes Grant qualification requirements, Coastal Energy gave us the best customer service we have experienced in decades. Their installation team were amazing! We highly recommend them.Coastal Energy Ltd.
Date: 06/02/2023
Thanks so much Ron for your super positive & thoughtful review. We're all so delighted to hear you're truly happy with everything. We all truly appreciate your support and for choosing us as your heat pump solutions provider. All the best.Review fromJan F
Date: 23/12/2022
5 starsJan F
Date: 23/12/2022
The installers of our heat pumps were warriors given that they completed all the outdoor work (which included climbing ladders to a third floor) during a snow storm and below freezing temperatures. Despite the weather conditions, the job was performed timely and professionally and the details of our new system were clearly explained. I would highly recommend Coastal Energy.Coastal Energy Ltd.
Date: 03/01/2023
Thank-you so much Jan for your thoughtful review, support and extreme vote of confidence. It's the gift that keeps on giving and we all truly appreciate it. Cheers.Review fromWilliam W
Date: 21/12/2022
5 starsWilliam W
Date: 21/12/2022
Great work on installing our new heat pump. Professionally done with a minimum of disruption to our household.Coastal Energy Ltd.
Date: 03/01/2023
Thank-you so much William for taking the time to leave us your review. It's truly appreciated. Cheers.Review fromKimberly S
Date: 03/12/2022
5 starsKimberly S
Date: 03/12/2022
A professional company that I highly recommend. The employees who installed all aspects of our heat pump were on time, cleaned up after themselves and were very respectful of our time and our property. Calling the company to make these arrangements, the person on the phone was helpful and cheerful.Coastal Energy Ltd.
Date: 05/12/2022
Thank you so much Kim for taking the time to write such a wonderful review! The whole team is elated to hear you're happy with the new heat pump installation & service provided. We all truly appreciate your support! All the best!Review fromBarb F
Date: 30/11/2022
5 starsBarb F
Date: 30/11/2022
From the purchase of our heat pump to installation to our first annual inspection, everything has been excellent, including the staff at Coastal Energy.Coastal Energy Ltd.
Date: 01/12/2022
Thank you Barb for taking the time to leave us such a wonderful review. We truly appreciate it. Cheers.Review fromLouise T
Date: 30/11/2022
5 starsLouise T
Date: 30/11/2022
Coastal Energy installed a ductless heat system in our home. They were friendly, professional, tidy and were very unobtrusive in their work. They did a super job. I highly recommend them, especially Chris and Santiago.Coastal Energy Ltd.
Date: 30/11/2022
Thank-you Louise for taking the time to leave us such a wonderful review. Your vote of confidence & support for local business is truly appreciated. Cheers.Review fromJo D
Date: 21/11/2022
5 starsJo D
Date: 21/11/2022
Thank you Coastal Energy for installing my furnace so quickly. Everyone was so helpful and friendly - there was no mess to clear up and the whole experience was relatively painless. Would certainly contact them again.Coastal Energy Ltd.
Date: 23/11/2022
Thank you Jo for taking the time to leave us such a wonderful review! We all truly appreciate it! Cheers.Review fromDeanna B
Date: 17/11/2022
5 starsDeanna B
Date: 17/11/2022
The service from start to finish was very well done. Angelo was very knowledgeable, personable and a great rep for the company.
The installation crew was very efficient and cleaned up well after themselves. Great job everyone.!Coastal Energy Ltd.
Date: 21/11/2022
Thank you Deanna for taking the time to leave us such a wonderful review! All the best.Review fromGreg S
Date: 16/11/2022
5 starsGreg S
Date: 16/11/2022
It was a pleasure dealing with Coastal Energy when they came to fix my Heat Pump.....Scott and his partner were timely and courteous in doing their job. I will have no problem calling them again in the future if needed and I will spread the word to any one that is in need of great service... thanks guys.Coastal Energy Ltd.
Date: 21/11/2022
Thank you Greg for taking the time to leave us such a great review! All the best.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.