Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

Coastal Energy Ltd.

Reviews

Customer Review Ratings

4.99/5 stars

Average of 270 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromHeather P

    Date: 02/09/2024

    5 stars

    Heather P

    Date: 02/09/2024

    Great communication and family friendly business. I highly recommend this business!!

    Coastal Energy Ltd.

    Date: 03/09/2024

    Thank you for your kind words, Heather! We could never tire of hearing such wonderful feedback!. Your support is truly appreciated and we'll be here to help whenever you need us! Cheers!
  • Review fromLevi O

    Date: 23/08/2024

    5 stars

    Levi O

    Date: 23/08/2024

    Great service, Knowledgeable staff, always willing to offer up multiple solutions to some not-so-common problems.

    Coastal Energy Ltd.

    Date: 23/08/2024

    Thank you so much for your kind words, Levi! We truly appreciate your recognition of our knowledgeable team and their ability to offer solutions for even the most uncommon challenges. Your trust and support mean a lot to us! We're always here to help and are grateful for your business.
  • Review fromKay C

    Date: 22/08/2024

    5 stars

    Kay C

    Date: 22/08/2024

    We are very Happy with the installation of our air conditioner and servicing of furnace. Would absolutely recommend Coastal Energy.

    Coastal Energy Ltd.

    Date: 23/08/2024

    Thank you for sharing your experience, Kay! We’re thrilled to hear that you’re very happy with both the air conditioner installation and furnace servicing. Your recommendation is greatly appreciated and means a lot to us!
  • Review fromRhonda W

    Date: 21/08/2024

    5 stars

    Rhonda W

    Date: 21/08/2024

    Amazing staff and great communication, fast and efficient. Would 100% recommend!!

    Coastal Energy Ltd.

    Date: 22/08/2024

    Thank you for the wonderful feedback, Rhonda! We’re delighted to hear that our staff impressed you with their communication and that the service was both fast and efficient. Your wholehearted recommendation truly means a lot to us!
  • Review fromJen M

    Date: 20/08/2024

    5 stars

    Jen M

    Date: 20/08/2024

    Coastal energy has been wonderful to deal with right from the very beginning of our installation to the maintenance of our product. They always come here very friendly very quickly and service and maintain our Fujitsu in a timely manner. I recommend Coastal Energy specifically for heat pumps to everybody I know that needs a new heating source.

    Coastal Energy Ltd.

    Date: 21/08/2024

    Thank you for your glowing feedback, Jen! It’s been a pleasure working with you from the initial installation to the ongoing maintenance of your system. Your recommendation of Coastal Energy means the world to us. We truly appreciate your trust and continued support.
  • Review fromIrene R

    Date: 18/08/2024

    5 stars

    Irene R

    Date: 18/08/2024

    It has been three years since we had our heat pump installed by Coastal Energy.
    We love our unit. Our hydro bill is almost 1/2 of what it was.
    The service is excellent.
    Any time we had any questions they were answered promptly.
    We always keep up with the maintenance and find that the service has always been exceptional.

    Coastal Energy Ltd.

    Date: 21/08/2024

    Thank you for your wonderful feedback, Irene! We're thrilled to hear that you’re still loving your heat pump after three years and that it has made such a positive impact on your hydro bill. It’s great to know that our service has consistently met your expectations and that your questions are always answered promptly. We appreciate your support and are here to continue providing exceptional service whenever you need us.
  • Review fromRichard P

    Date: 17/08/2024

    5 stars

    Richard P

    Date: 17/08/2024

    I have been very impressed, for the second time, with your prompt and efficient service. You and your team consistently go out their way to deliver what they say they will when they say they will. The service guys are pleasant and thorough and really go above and beyond to ensure our complete satisfaction. Well done again!

    Coastal Energy Ltd.

    Date: 21/08/2024

    Thank you for your continued confidence in our team, Richard! We’re thrilled to hear that, once again, our prompt and efficient service has impressed you. It’s our priority to deliver on our promises and go above and beyond to ensure your complete satisfaction. Your feedback means the world to us, and we’re always here to support you. Kudos to you for being such a valued customer!
  • Review fromSue M

    Date: 17/08/2024

    5 stars

    Sue M

    Date: 17/08/2024

    The Coastal Energy team have been great. They are professional, quick to help and flexible in their scheduling. They have been helpful in giving us information to get the optimum use from our gas furnace and attached air conditioner. They have also returned to pinpoint a problem they have identified. I would highly recommend Coastal Energy.

    Coastal Energy Ltd.

    Date: 21/08/2024

    Thank you for your kind words, Sue! We're thrilled to hear that our team has been professional, responsive, and flexible in meeting your needs. It's great to know that our information has helped you get the most out of your gas furnace and air conditioner. We're always here to assist, whether it's providing tips or resolving any issues. Your recommendation means a lot to us!
  • Review fromTammy S

    Date: 16/08/2024

    5 stars

    Tammy S

    Date: 16/08/2024

    Coastal Energy is a really cool company! They are punctual and the staff and service crew are truly outstanding. I highly recommend them to everyone! Thanks again for another great experience.

    Coastal Energy Ltd.

    Date: 21/08/2024

    Thanks so much Tammy for taking the time to put give us such a great review! The entire team truly appreciates your kind remarks & vote of confidence. Take care & enjoy the rest of your summer.
  • Review fromCharlie F

    Date: 16/08/2024

    5 stars

    Charlie F

    Date: 16/08/2024

    I was pleasantly surprised at how quick and thorough the crew was. Polite and easy to talk to about questions I had. Just wish I did this a few years ago. What a difference in comfort when I arrive home now.

    Coastal Energy Ltd.

    Date: 20/08/2024

    Thank you for sharing your experience, Charlie! We're thrilled to hear that you were pleasantly surprised by how quick and thorough our crew was. We're glad you're enjoying the added comfort in your home—better late than never! If you have any more questions or need anything else, we're here to help.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.