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Business Profile

Delivery Service

uniuni
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for uniuni's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

uniuni has 2 locations, listed below.

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    • uniuni

      100 10851 Shellbridge Way Richmond, BC V6X 2W8

      BBB accredited business seal

    • uniuni

      3750 N Fraser Way Burnaby, BC V5J 5G1

      BBB accredited business seal

    Customer Review Ratings

    1.08

    Average of 676 Customer Reviews

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    Review Details

    • Stan K

      Date: 19/02/2025

      The worst courier company in *******6 packages were not delivered, was more then month in their warehouse. Will not transfer to ***********. Hold it for more than months and send it back. 5 pacakges ware from **** auctions which means I cannot get items again and one from aliexpress. Now I cannot even get refund from **** Refund and appeal were rejected.They lie on tracking what address is wrong or nobody was home and so on. Address is correct and everybody was ******* is not possible to do pickup from them, because pickup up locations only on east coast. Lost more than 1000USD because of their service.Every representative telling different thing, and never following up. Their response in email is generic, no reference to tracking. It is not clear to which package their response is about. Called more than 10 times. Wait time is long, sometimes will just drop call. Their agent have no idea what they are talking about. Sometimes will promise next day delivery, escalation to higher management and so on, but nothing happens.Never deal with them, never.6th package from Aliexpress were send back too, spend several day with Aliexpress and was able to get refund, but no ********* another package is on the way, which they again lied about wrong address

    • Danni N

      Date: 19/02/2025

      horrible delivery service and customer service. loss of packages and didnt recieve package

    • Tegan T

      Date: 19/02/2025

      Id give zero stars if possible. My package was missing an item the seller said to contact uniuni they took over two weeks to get back to me and just told me to contact the seller. Its a complete joke. Terrible service. ******** delivery. Its just random people showing up in their own cars like **** or something.

    • Jeffrey V

      Date: 19/02/2025

      My order was "delivered" on 02/15/2025, however it was to my address.The confirmation photo shows an outdated picture of my house and a different front porch.

    • eddie m

      Date: 18/02/2025

      THE WORST COMPANY 4 DAYS THEY CAN'T DELIVER package my business are close after 5pm and they try 8pm big time scam

    • Sid P

      Date: 17/02/2025

      Wish I could give a lower rating.Never received my package. Falsely state that the package was left at my front door (it was not)Company is extremely unhelpful in acknowledging their responsibility.

    • Jennifer B

      Date: 17/02/2025

      I delivered 1000 packages for you and your DSP is claiming you didn't pay them so they're not paying me.

    • Cally S

      Date: 17/02/2025

      They delivered my package to the wrong house I think they need their eyes checked they took pictures and I knew it was not my house and the address was clear on the parcel and on the house very poor service if they can't see the difference between the numbers they should not be driving

    • Monica G

      Date: 14/02/2025

      I have very expensive packages being delivered and have ring doorbell video of the packages being thrown at my door and then a picture bring taken. Why would you employee people who don't care about what they are delivering? Awful experience.

    • Larry C.

      Date: 13/02/2025

      I'm certainly not surprised they're not accredited. I received an email from UniUni delivery service saying"Hooray ******** your package has been delivered only to find a package for a (**** Bali}who lives somewhere in a new developement nearby. I checked the Email again to find the correct delivery photo of MY package. I sent the photo of ******* Package to UniUni. and they promptly sent a "LOST" package document and a Good Luck to you implication. I'm in an ongoing dispute with Zimomo PTE. ***. the ********** of the website "FULLOFCARTS" where I purchased a laptop holder for $36.98.USD and now ****** is involved. Good Luck indeed!! **************************. I won't hold my breath! Thanks for letting me vent! ***** Cable in ******

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