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Business Profile

Delivery Service

uniuni
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for uniuni's headquarters and its corporate-owned locations. To view all corporate locations, see

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uniuni has 2 locations, listed below.

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    • uniuni

      100 10851 Shellbridge Way Richmond, BC V6X 2W8

      BBB accredited business seal

    • uniuni

      3750 N Fraser Way Burnaby, BC V5J 5G1

      BBB accredited business seal

    Customer Review Ratings

    1.08

    Average of 683 Customer Reviews

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    Review Details

    • Mar M

      Date: 13/01/2025

      This is the WORST delivery? Service in the history of delivery services. Could not deliver a package to a *** Store address so, gave their CS folks another address. Took them 10 days to reply to a "ticket" and said delivery would be with-in the next 10 days. Terrible, terrible terrible Service.

    • Vicki B

      Date: 11/01/2025

      Delivery guy was the best!! He called me and because I wasnt home to accept package went out of his way to deliver it to my work place!! Absolutely brilliant!!

    • Louis W

      Date: 11/01/2025

      Cannot contact over "failed delivery." Our building is open from early morning to after 11 pm every day of the week. There's no reason for a failed delivery. The delivery person must not have even tried.

    • Nicole D

      Date: 11/01/2025

      They have never been to my house when they go to feliver packages its always a failed attempt then eventually its gets returned to the sender. I have had 5 packages do this and its real unfortunate because these were christmas gifts. ************** **** no effort in providing good service

    • Jennifer B

      Date: 11/01/2025

      They are the only delivery company that always never gets my packages to me. I quit ordering from companies that use them. Useless, customer service agents are useless. I think they are criminal I would give a negative 10 rating

    • Gail M

      Date: 11/01/2025

      My package came today, driver sent me two texts regarding my package. I dont answer texts because I get a lot of delivery scam texts from scammers asking for money. Next the driver phones me, I am at work and I cant be in the phone on top of it the driver cannot understand my English. I had to give her my landlords buzzer code so I can receive my package. This turn out to be a very messy situation. Since I am not allow to be on my phone at work. A simple email asking for delivery instructions would have been better.

    • Amber T

      Date: 10/01/2025

      Ive been waiting on my items since the end of December, they stated that it would be delivered YESTERDAY and I have yet to receive anything still today ! This is ridiculous! Bad communication, no updates on where my package really is I do not like this at all.

    • Cherderielle C

      Date: 10/01/2025

      I've been waiting for my package since the 27th and it says it was going to be delivered within a 48hr time span and still nothing customer service constantly says the package is with a driver

    • Julia S

      Date: 09/01/2025

      This is the worst shipping company ever. I will not order from any company that uses ******* as a shipper and advise others to do so too. Package was supposed ro be here before Dec 24 of course contained Christmas presents and other item so that was a great disappointment. Supposedly attempted delivery on Dec 26 which was a holiday so not recieved. Second supposed attempt on Saturday at 6.02.. after hours however staff was still thee and I check the cameras and they never actually came ro the building. Tried chatbot which did nothing phoned twice which took at least an hour on hold. Eventually Was told they'd deliver in the nest 24 hours. Tracking g showed attempted delivery at 2:48 pm jan 7, however that was not true as buisness was open and no delivery made. Called again twice and both time on hold for and hour and then hung up on when asked where my parcel is . I have asked to pick up at depot myself and they refused that. I basically think they stole the items. It was a large order $327. And I have yet to see it after 40 days . And they now will not even answer my call . These people are scammers . . They now service ***** and temu both of which I received numerous orders to thus same address with no problem .

    • Johnny Ray M

      Date: 09/01/2025

      Requested a change of adress and they told me it was changed and confirmed, but it cost me over $20. to ship it to my correct address. I really hope they go out of business with the poor services they have. I would give them negative stars if it was possible.

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