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Business Profile

Delivery Service

uniuni

Reviews

This profile includes reviews for uniuni's headquarters and its corporate-owned locations. To view all corporate locations, see

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uniuni has 2 locations, listed below.

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    • uniuni

      100 10851 Shellbridge Way Richmond, BC V6X 2W8

      BBB accredited business seal
    • uniuni

      3750 N Fraser Way Burnaby, BC V5J 5G1

      BBB accredited business seal

    Customer Review Ratings

    1.08/5 stars

    Average of 737 Customer Reviews

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    Review Details

    • Review fromRyan m

      Date: 17/07/2024

      1 star
      Zero attempts at delivery. No customer service on phone or emails. HORRIble service ************ shouldn't be in business
    • Review fromOSWALDO S

      Date: 15/07/2024

      5 stars
      I conducted a trial with Uni Uni by ordering all of the collapsible silicone water bottles from my website, Ecosip. The purpose of this trial was to see which delivery service would get the products to me first and to help advertise these items. These products, sourced from various sellers on AliExpress, could have been delivered by a range of carriers including *********** ePacket, ********************************** Shipping, DHL, *********** and Uni Uni. I was impressed to find that Uni Uni was the fastest and most efficient among these options. They managed the large volume of items smoothly and effectively, and their speed exceeded my expectations. Overall, I am very pleased with Uni Uni's performance and would highly recommend their services.
    • Review fromSarina M

      Date: 15/07/2024

      1 star
      This company is the most DISHONEST company EVER. I have wasted hours on hold trying to receive my package. THEY LIE and claim they attempted delivery. I have cameras and ABSOLUTELY NO ONE ATTEMPTED A DELIVERY. How is this place still in business. Ill be contacting the district attorney in hopes to shut this place down. The reviews speak for themselves.
    • Review fromAndrew A

      Date: 13/07/2024

      1 star
      Instead of delivering to the front door, carrier tossed package over a gate marked No Entry.
    • Review fromAmy K

      Date: 13/07/2024

      1 star
      Second time my package was delivered to the wrong address ! Im the delivery picture you can clearly see the address on the house is different from the address on the package. I was on hold for over 2 hrs this is unacceptable! Every review Ive seen has been horrible ! Do better uni uni
    • Review fromSusan B

      Date: 13/07/2024

      1 star
      This is just a horrible delivery company. They are inept. I've had many issues with them, the last being when they placed my delivery in the outgoing mail slot. So obviously the post office took it, because that's what happens to things placed in the outgoing mail slot.
    • Review fromEmma I

      Date: 13/07/2024

      1 star
      01/10. #1 Delivery drivers do not read addresses correctly/or listen to recipient requests. #2 Uni Uni is aware they are going to be faced with a lawsuit soon for all the negligence with packages shipped by them, which is why they removed the customer service number. Corporate doesnt want anyone complaining. #3 The tracking statuses are inaccurate. I truly hope someone at the BBB investigates this because theres no consumer protection from this company or ***** utilizing it for shipping!
    • Review fromMalika H

      Date: 12/07/2024

      1 star
      Absolutely awful. Horrible customer service and my package never came.
    • Review fromPaul Y

      Date: 11/07/2024

      1 star
      Not a worthy company, They say they attempted delivery five times, I have been home all the time, They lie !!!!!!. Somewhere they said we do not deliver to a PO Box, I never listed a PO Box on anything, same address I have used for Temu and received everything ordered before this from Fed ******* and ***** If you can do not use this scam company.
    • Review fromMatt M

      Date: 11/07/2024

      1 star
      Photo only shows the package without being able to see the address on the package or where it is. Never heard of this shady company but after reading the reviews it sounds like Im one of thousands of people who will never receive what they ordered. No answer on the phone. No answer on the email request. Worst part is, I didnt choose this company. I didnt elect to do business with them and now Im out 70 bucks. Better Business Bureau somehow accredited this company???

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