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Business Profile

Energy Service Company

SFE Energy

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Energy Service Company.

Reviews

This profile includes reviews for SFE Energy's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

SFE Energy has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • SFE Energy

      608 - 100 Milverton Dr Mississauga, ON L5R 4H1

    • SFE Energy

      2600 - 1 Gateway Ctr Newark, NJ 07102

    • SFE Energy

      PO Box 967 Buffalo, NY 14240-0967

    • SFE Energy

      651 Holiday Dr, Foster Plaza 5 Ste 300 Pittsburgh, PA 15220

    • SFE Energy

      1 Gateway Ctr Ste 2600 Newark, NJ 07102-5323

    Customer Review Ratings

    1.06

    Average of 71 Customer Reviews

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    Review Details

    • Brian S

      Date: 07/03/2024

      ***** ****** *** ******** ******** * ******** ********* **** *** ** *** ** ******** **** **** ******** They tell you that signing up with them will save you money on your electric bill but it is a total ***. I got an email from ***** in January telling me that my equal payment plan amount would be $153 a month moving forward. I happened to notice my March payment was for $268.00. I called ***** and they explained that I am being billed by a third party (SFE Energy) an additional $115.00 for my actual usage, and the $153.00 from ***** for delivery. If I did not have the third party, would only be paying $153.00 nothing more, nothing less. I mentioned that I was told by SFE that if I signed up with them that I would be saving money. ***** *** ******* **** ****** *** **** *** ***** ****** ******* *** *** ****** ** ******* ** ***********

    • James D

      Date: 05/03/2024

      A "very nice lady" came to my door and *almost* talked me into a contract: the key misleading thing she did was to ask me to get copy of recent *** gas bill, she pointed to the $/Therm rate charged on the bill (January 2024 $2.43888/Therm, February 2024 $2.39475/Therm; understanding that this rate is going up) and carefully implied that the SFE flat rate of $1.39 would be guaranteed for 5 years. Did you catch that? It wasn't until I read the written contract that I digested that $1.39 was a DAILY rate, not a per Therm tiered usage rate. That would have meant that my bill would have gone from $18.50 (my 1/20-2/20 gas bill) to $44.48 for the same period (aside from the fixed monthly *** fees). Not a deal. A confidence seller ****** ***.

    • Philip Z

      Date: 29/02/2024

      Contractor came to my door claiming to be 3rd party hired by **** (my existing energy provider). Said **** sent them out to correct/refund bills that had high rate for natural gas. Asks to see my **** bill and has a hokey laminated example bill with lower rate for natural gas and claims if I sign up with him I will get the lower rate. He wanted me to initial his phone stating I'd received the materials he was presenting and then tried to walk me through verification on my phone. At this point I thought it was all too fishy and stopped the verification process. Already with the bill information and email address I provided the had issued a ***** contract and repurposed my initials to sign an incomplete contract. Do not give these people any information. Do not share your bill with them. ***** ****** *********

    • Jaymie S

      Date: 17/02/2024

      ** *** **** ** *** this company that solicits your cooperation door to door. It is a **** and increases your bill as opposed to decreasing it, like when what they tell when they sell it to you. * *** **** **** **** * ******* ** ** ***** *** **** **** ********* ** **. Now, they are charging me a cancellation fee of $160, which is very unfair. They **** about the fees, repeatedly, first in person and then on the phone.

    • Olek K

      Date: 15/02/2024

      Guy comes to the door saying SFE is a **** energy supplier and I am being overcharged by ****. Says that he needs my account info to contact the utility to lower rate. At no point in time did he say I was enrolling in any kind of contract with SFE.
      I called the service number and had them rescind the contract. Hoping that the cancellation actually actually went through, but will find out in the coming days.
      ************ and ********* sales tactics. Embarrassed for having even opened the door.

    • Rich B

      Date: 12/02/2024

      This ********* is directed to your CEO Gerry H. so he is aware of the ********* and ********** practices of your company. After realizing how much more i was paying for my utility services through your company (double) i decided to call SFE to resolve this problem, they never did a thing to help me. Around the same time I decided to sell my business. Your company is now telling me i owe $3,164.04 for terminating my services with SFE and selling my business which is not even slightly logical or comprehensible. Furthermore they are turning this over to a collection agency if i do not pay. I will not pay this ridiculously exorbitant money..

    • Amy Z

      Date: 08/02/2024

      I have a tenant who speaks Spanish. The gas supplier came to the door and spoke in English. My tenant did not fully understand what was happening and ended up signing the contract without contract on hand. Now, the rate the supplier is charging is much higher than the original bill.

    • Theresa L

      Date: 01/02/2024

      * *** ******* **** ******* *** They made it sound like it was going to save me money. Not that I was signing up for gas With an extra charge...Told me that it would save me money instead. It's adding money on to my account. And I've had this for almost a year. **** ** * **** *** I keep trying to call to cancel and I can't get ahold of anybody. I've called the customer service number and it keeps telling me to call back during business hours but does not give any business hours. I checked the website for business hours and then posted. I want this canceled. I have paid too much money into this. * **** **** * *** ****** ****

    • Sabrina G

      Date: 25/01/2024

      ** * ***** **** ** * ****** * *****. I have a $200+ cancellation fee and they are requiring that they do an investigation into my income to see if they can waive it?
      First of all, I am the account holder, and their sales rep didn't even speak with me. They spoke to my boyfriend. Neither he or I was under the impression that we signed up for a 3 year policy. It wasn't made clear to either of us that there will be a cancellation fee. The sales rep never mentioned any penalties, she was pretty much rushing him through signing up. He had no time to stop and show me what she was solicitating, because she seemed to be in a rush.
      **** ***** ******** ***** **** *********. When I spoke to a representative in the phone, she was very dismissive of me. Pretty much kept repeating that I should have read the agreement. When I told her how **** we **** *** *** cannot afford this cancellation fee, I was told they are going to launch an investigation into our incomes. She provided me an email to send a letter from a social worker/government employee that states I am in a low income bracket? This just seems crazy to me. I've never been asked this before.
      Oh and I only have 5-7 business days to do all of this.

    • Rebecca M

      Date: 21/12/2023

      I was enrolled in energy services through SFE, although no one ever contacted me or came to my door. This company used my personal information to ************ sign me up for services including ******* my signature. If I had no checked my bill I would have been charged hundreds if not thousands of dollars for years. **** ******* ****** ***** ** ******** *** ** *** ****** **** **** **** ***** **** *** ********* * ***** **** * **** **** ** ********

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