Reviews
This profile includes reviews for Nordik Windows & Doors's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 165 Customer Reviews
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Review fromSam K
Date: 11/02/2025
1 starSam K
Date: 11/02/2025
When I texted to cancel my appointment the person texting back was initially somewhat professional and courteous, but as I showed no interest in rebooking, he/she started to *** *** tease me *** ***** ** ** ****** ****** ** ******* **. The exchange took place on Tue, 11 Feb 25 between 9:55 and 10:20 in the morning, for a length of time that seemed like it would never end - I wasn't, this time, willing to let them have the last word. Nordik's **** *******reach out personnel was not surprisingly very disappointing.
Nordik Windows & Doors
Date: 18/02/2025
Thank you for sharing your feedback. While we find your interpretation of your interaction with our Virtual Assistant a bit surprising, we can assure you that every question you asked was answered accurately and professionally. The assistant is programmed to respond to every message it receives, so the back-and-forth exchange you experienced was simply it doing its job—not an attempt to provoke you.
If messages like "Take care! ??" or "Bye for now! ??" came across the wrong way, we sincerely apologize. We wish you all the best with your upcoming window project.Review fromTiffany B
Date: 07/02/2025
5 starsTiffany B
Date: 07/02/2025
The product is great to begin with but their after sales service is really terrific. Berkay and Haig were here fixing a minor issue and really went above and beyond; it's truly appreciated.Nordik Windows & Doors
Date: 10/02/2025
Thank you for your wonderful feedback! We’re glad you’re loving the product, and it’s great to hear that Berkay and Haig went above and beyond to provide excellent service. We take pride in standing behind our products and ensuring our customers are fully satisfied. If you ever need anything, we’re here for you!Review fromMike E
Date: 06/02/2025
5 starsMike E
Date: 06/02/2025
Giuliano was very professional and knowledgeable. He answered all of our questions. As a sales rep. I highly recommend him. Thank you.Nordik Windows & Doors
Date: 07/02/2025
Thank you for your kind words! We're thrilled to hear that Giuliano provided such professional and knowledgeable service. We truly appreciate your recommendation and are excited to help you with your new windows. Let us know if you have any further questions!Review fromCarol S
Date: 05/02/2025
5 starsCarol S
Date: 05/02/2025
I had Nordik install new windows in 2024 and I have been very satisfied. I requested a small repair this year and the office was extremely responsive, immediately setting up an appointment time for the repair to be completed. Haig was very courteous and knowledgeable and completed the repair quickly. He also inspected the other window which had been installed and ensured I was satisfied. Excellent company overall.Nordik Windows & Doors
Date: 10/02/2025
Thank you for your kind review! We're thrilled to hear that you've been satisfied with your Nordik windows and that our team provided a prompt and seamless warranty service. Haig takes great pride in his work, and we're glad he could ensure everything was in top shape for you. We appreciate your trust in Nordik and are always here if you need anything in the future!Review fromSUSAN R
Date: 05/02/2025
4 starsSUSAN R
Date: 05/02/2025
I love my doors and window! Installers were very professional and nice.Nordik Windows & Doors
Date: 07/02/2025
Thank you for your wonderful feedback! We're so glad to hear that you love your new doors and windows. Our team takes great pride in being professional and friendly, and we’re happy that you had such a positive experience!Review fromAndrew D
Date: 03/02/2025
5 starsAndrew D
Date: 03/02/2025
Had Windows done in 2021 by Nordik
Decided to do the Doors this year
Great Customer Service
Very knowledgeable and detail oriented Sales Representative
Excellent Quote Process (Detailed and Organized)
Very Competitive PricingNordik Windows & Doors
Date: 05/02/2025
Thank you for choosing Nordik again for your home upgrades! We're thrilled to have earned your trust for both your windows and now your doors. It’s great to hear that you had a smooth experience with our team, from the quote process to our competitive pricing. We appreciate your support!Review fromKaren G
Date: 20/01/2025
5 starsKaren G
Date: 20/01/2025
*** *** ** *** ***** *** *** ******* We are totally satisified. The service, the timing & the product from Nordik Windows & Doors, were excellent. Both the office staff & the installer we dealt with, were above board. We're not sure we've had this kind of service from a company in many years.Nordik Windows & Doors
Date: 22/01/2025
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with us and that both our office staff and installer made such a great impression. Providing top-notch service and exceptional products is what we strive for every day. We’re delighted to know we met your expectations and made a lasting impact. If there’s anything we can assist you with in the future, please don’t hesitate to reach out.Review fromJake K
Date: 16/01/2025
5 starsJake K
Date: 16/01/2025
I contacted Nordik Windows to help with a warranty claim. One of my window seals had failed and they were able to come quickly to assess the problem and replace the window completely free. The staff were quite knowledgeable and very professional. This includes the office staff as well as the installers. Overall, I am very happy with the results and would recommended Nordik to anyone looking to get their windows replaced.Nordik Windows & Doors
Date: 20/01/2025
Hi ****,
Thank you for your kind words and for sharing your experience with Nordik Windows! We're thrilled to hear that our team was able to promptly assess and resolve your warranty claim. It's great to know our office staff and installers left a positive impression with their knowledge and professionalism.
We’re so glad you’re happy with the results and truly appreciate your recommendation. If you ever need anything else in the future, don’t hesitate to reach out—we're here to help!Review fromJohn C
Date: 14/01/2025
5 starsJohn C
Date: 14/01/2025
We had pleasant experience dealing with Nordik Windows & Doors for a warranty issue with one of the windows installed 5 years earlier. They honoured the warranty without hesitation and replaced the faulty window quickly and with no fuss or mess. Based on our experience, we would definitely recommend this company to our friends and family.Nordik Windows & Doors
Date: 15/01/2025
Hi ****, thank you for sharing your experience with us. We're pleased that our team addressed your warranty issue efficiently and ensured the replacement was quick and hassle-free. We strive to deliver this level of service every time, and it's wonderful to know we met your expectations. Your recommendation is greatly appreciated, and we’re here to help whenever you need us.Review fromPat H
Date: 18/12/2024
5 starsPat H
Date: 18/12/2024
Nordik Windows & Doors recently installed patio doors at my new home. The follow-up service from Berkay was professional, courteous and thorough. He let me know exactly what to expect and ensured that he was able to meet these expectations. I will be pleased to use Nordik for future window and door replacements.Nordik Windows & Doors
Date: 19/12/2024
Thank you for taking the time to share your positive experience with Nordik Windows & Doors! We're delighted to hear that Berkay provided you with exceptional follow-up service, demonstrating professionalism, courtesy, and thoroughness. We're thrilled that he met your expectations and ensured a smooth installation process for your new patio doors. We appreciate your loyalty and look forward to serving you again in the future for all your window and door needs!
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