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Business Profile

Parking

Precise ParkLink Inc

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Precise ParkLink Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Precise ParkLink Inc has 8 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 88 Customer Reviews

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    Review Details

    • Review fromAlvin L

      Date: 14/06/2024

      1 star
      I parked in their lot on *** Victoria Avenue in Toronto by ***. I came in 10 minutes before 5 pm, thinking that I would have to pay $4 for less than half an hour and then their $9 night rate. I was charged the $29 which included the $20 daily maximum plus the $9 night rate. I asked the security guard on this, who told me to press the button on the machine to call the office. I pushed the button and they argued with me that because I came in between 8 am and 5 pm, I needed to be charged the daily maximum of $20. I explained to them that normally, it is the half hour rate UP TO the daily maximum but they didn't understand. They kept insisting that this is how the daily maximum is charged. They gave me a number to call.
      This morning, I called the number they gave me and she advised me the same thing. I have filed a complaint with Precise Park and hope someone will be able to correct this. I will never park in one of their lots again. It is a total *** *** and not worth the aggravation.
    • Review fromMilind A

      Date: 24/05/2024

      1 star
      I have purchased HPass in Mar2024 for 30 uses. But in never worked. It is total waste of money.
      I don't recommend anyone to buy this HPass. It never working. Every time i have to call for assistance. They will ask same questions name, pass number etc and open the gate. I visited the office and the person told me it is activated and it never works. I visited 2 times to Kiosk and they assured that it is activated but never works. It is ridiculous and frustating. As usual they will never refund the money as per business policy. No body is accountable/answerable and it is total waste of my hard earned $175. It's totally frustrationg experience.
    • Review fromMike S

      Date: 17/05/2024

      1 star
      Paid for parking (12 hours) and put the ticket on my dash. The invoice said 5 hours into parking I had no ticket. Received invoice in the mail for $175 parking violation. Email Precise Parklink with proof of payment. Told Precise that my paid ticket was on the dash and that NO TICKET was on my car from them. Was told ticket was not on my dash. Asked for proof which they could not prove. Being told on invoice this will be sent to collection agency. You can not get a hold of anybody by phone. WILL NEVER USE ANY PRECISE PARKLINK LOTS AGAIN!!!!!!!!! ******* ** *** **************************************
    • Review fromKaye M.

      Date: 24/04/2024

      1 star
      I parked in this parking lot for about 20 minutes. I attempted to pay the fee but was unsuccessful. A month or so later I received a parking ticket for $175.00. I feel this is more like a monthly rate, not an hourly rate. I filed a dispute to no avail. ***** **** ******* *** ** *** ****
    • Review fromAshley S

      Date: 16/04/2024

      1 star
      Had to park in one of their lots ***** ** ** *** ******** ** **** ** *** ** ** ** ********** ** ** *** ****** Come out to a $100 parking ticket. * *** ** ******* *** ** ***** **** ** ******* I wasn't able to stop and pay for parking before hand. I would've absolutely paid after, but I couldn't display the ticket before because I was literally running inside. I tried to dispute this, and even make a suggestion of maybe offering to be able to pay after (like hospitals), especially considering there's a vet clinic that takes emergencies that use the parking garage for their clients. I was told that my ticket was valid because I didn't display the ticket before I went in. I asked how I was expected to do this **** * ***** ****** and was told that this does not count as extenuating circumstances. The lady told me the only time they'll exempt paying before is if the DRIVER of the vehicle is in need of immediate medical attention. She actually told me that if my passenger (human) was *****, I would still need to pay for parking before leaving my vehicle.... ********** ********** *** ******* *** * *** **** **** ** ********** *** *** ** *** * ********* **** ***** ** **** ******* ******* ** **** **** ** **** ** ***** *** ** ******* ***** ******* ****** ***** **** ** ********* *********** **** ******* ** *** **** ***** ******** **** ** *** ***** *** *** **** **** ******** ******** ***** **** **** ** ***** ** *********
    • Review fromMustafa K

      Date: 15/04/2024

      1 star
      *** ***** ***** I purchased a monthly parking permit from them and still received a ticket. Tried to called multiple times, was put on hold; emailed them, never got a reply so I paid the ticket before the due date. Tried to call them again regarding the dispute and their response was "Since you paid, it means you agreed that you are at fault"?!? What kind of answer and service is that?!? First you guys made a mistake, asked me to pay for your mistake and blamed me for it. **** ****** ** ******
    • Review fromAbdalla Q

      Date: 11/04/2024

      1 star
      I have received invoice CAD 175, My name and address is correct, the plate # is not correct and not related to my name or my address, and I have never been in the location where the charge was taken. I am trying to reach Precise Park Link on the phone, no answer.
    • Review fromBrandon B

      Date: 28/03/2024

      1 star
      **** ** ******* ***** ** *********** I paid $20 for parking ** ** ****** and made a typo on my plate (fair) but $100 parking ticket? *** *** ******* *** *** I guess you only have a month to pay before they add SEVENTY FIVE DOLLAR LATE FEE. If you pay online, another $3 service fee. I paid a $178 parking ticket. On top of the $20 I originally paid. ********** ********** ********
    • Review fromDani N

      Date: 21/03/2024

      1 star
      I park at one of their New Westminister lots everyday Monday through Friday but one particular morning (March 15th 2024) when I paid for parking, the meter issued me a "non-valid ticket" ... because the ticket dispenses upside down I did not see that it had issued this weird slip. I have never had problems with the meter before so after 5 months of parking will admit that I stopped looking at the slips and almost did not grab it this morning as my hands were full. When I came back 5 hours later I saw a parking ticket on my car for $50.00 claiming that I did not pay for parking. My first thought was maybe I accidentally typed in my license plate # wrong. I frantically digged through my bag trying to find the slip from that morning. It was at this moment I realized it had issued me the "non valid ticket" slip. The weird thing is I know it took my money (which is $12) so I was confused on how I got a "non valid ticket" slip. This occurred on a Friday so I waited 3-4 days to see if the transaction posted and it had been posted to my account. I triple checked to see if my bank had issued me a credit for the mishap and it hadn't. I went to dispute my ticket presenting all the evidence which included time stamped photos showing that the $12.00 had come out of my bank account, the slip that was issued, and the parking ticket in question. They send me back a cut and paste email template claiming that I did not pay for parking and that the parking ticket was justified as a result. I was told the decision is final and to send my payment within 7 days of the email or pay an additional $50.00. So not only did they take my $12.00... they denied my dispute and are expecting me to pay $50.00 (plus $3 fee to pay it online) for a total of $65 for a technical error on their end. In that email they never acknowledged that I was charged $12.00 and made no attempts to at minimum refund me for that.
      ***** ****** ***** ** ** * ***** ****** ***** ******* **** ** ***** ** * ********
    • Review fromMia H

      Date: 16/03/2024

      1 star
      Pay & Display Machine ate my credit card. Attendant told me the onsite Parking Staff didn't have a key, therefore a technician would have to be called out, but their policy is to destroy the card. I was told I had no choice but to cancel my credit card. This was at ********** General Hospital Handicap Parking. I was severely unhappy.

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