Reviews

This profile includes reviews for MDG's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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MDG has 14 locations, listed below.

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  MDG

  2940 Bristol Cir Oakville, ON L6H 6G4

• 

  MDG

  Box 120 102 Centennial Square Sparwood, BC V0B 2G0

• 

  MDG

  580 SE Marine Dr Vancouver, BC V5X 2T4

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  MDG Computers

  1771 Carling Avenue Ottawa, ON K2A 1C9

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  MDG

  422 Thornton Road Lithia Springs, GA 30122

Review Details

• Review fromRaymond C

  Date: 07/03/2023

  1 star

  Raymond C

  Date: 07/03/2023

  * ****** **** ***** ** *** **** ****** This has been cancelled since their website is not upadated and I was told that they don’t have the item available anymore. So that is fine with me, nothing I can do. Since my order was cancelled, I should get my credit limit back, correct? But no! It has been almost 2 months now that I have been messaging them to give me back my credit limit because I want to get another item. Talk to them and they will refer you to call this ******* number which they call as the “sales department **** **** because no matter how many times you call them, they will not do anything about it. Worst customer service ever!

  MDG

  Date: 13/06/2023

  We are sorry to hear that you experience with us was not an amazing one, *******! We strive to provide exceptional support to our customers, and it's disappointing to hear that we were unable to assist you in a timely manner. As our records indicate, there has been an issue that is now resolved. Your feedback is extremely valuable to us and will assist us in improving our services.

• Review fromJudith T

  Date: 16/02/2023

  1 star

  Judith T

  Date: 16/02/2023

  After dealing with these folk for almost a week I cancelled my order and am still waiting my refund. I applied. They replied with an approval of 3200. I ordered a windows 10 laptop for half that amount, then the nightmare. They wanted access to my bank through an app that wanted my sign in info. Did that though I was uncomfortable. Not good enough. NOW they wanted a copy of my last month statement and drivers license. Not good enough. Next they wanted a copy pf my last bank statement, then proof the first payment had been paid. I sent it. Next they asked for proof it cleared despite seeing it was already taken from my account on hold. Once moved from hold I called again. Now they wanted me to send ANOTHER bank statement proving that. I did. Then I was told that as I had asked for a refund if they couldn't get it out this week I had to start the process again. To add to that the sales person was rude. Talking over me, not listening, telling me that he had explained the process 3 time already and they had so many clients that basically I needed to shut up and wait. I wasted almost a week with these people. When I got fed up and cancelled they offered a discount but not before I gave them a contact number to basically confirm I was legit .I would have to wait until at least Monday to get it shipped after that and after confirming payment again!!! Add to that **** *** ************* ***** ****** *** ***** *** **** ** ***** ******* *** **** *** ***** ** *** ** ** *** **** ** ****** *** a multi layered process that takes about a week AFTER you've been approved; I wasted valuable time and endured a lot of frustration and finally ordered from ******. In my opinion even buying from ****** would beat buying from these folks. I feel stupid as now they have my bank info, license, next of kin etc. TOO intrusive.
  I seldom write reviews but this experience was so frustrating and ridiculous I felt compelled to

  MDG

  Date: 02/06/2023

  We are sorry to hear that your experience with us was not an amazing one, ******, and we apologize for the inconvenience this may have caused! We have been in business for decades, our goal is to make shopping affordable and possible for everyone, but as an online financing company, we must take precautions when lending to prospective customers as it is different from financing done physically in person. All the information provided must be verified and we may require additional verifications before accepting any order.

• Review fromRicardo F.

  Date: 03/02/2023

  1 star

  Ricardo F.

  Date: 03/02/2023

  I've been paying for a $1,600 for over a year and a half asked how can I pay off remainder thinking I'm near done the told me I owed $1,695 I was livid. I'm never paying them another cent when I did the loan they verbally told me I would be done paying it in 13 months it's has been 18 months now and I owe more than original price! Sue me cause I'm done!

  MDG

  Date: 02/06/2023

  Thank you for your feedback, *******! Total cost of the purchase DOES NOT include Interest or fees for the optional products and services. You have opted in for MDG Purchase Benefits Club (“Club”) and MDG ProtectLine Account Protection (“ProtectLine”),  that can be cancelled at any time. Also, a return payment fee is applied for every scheduled payment returned. 
  
  MDG offers fully open term contract that you can pay off at any time to save on the Interest. For any other concerns or further assistance, you can reach us directly on ###-###-####.

• Review fromEddie H

  Date: 28/01/2023

  5 stars

  Eddie H

  Date: 28/01/2023

  I have never had a problem with MDG. Every time I have purchased something everything has gone perfectly. 6+ purchases and always paid more than they ask and speeds up paying it off. If you cannot afford buying an expensive piece of equipment or furniture this is always an option.

  MDG

  Date: 16/05/2023

  Thanks for being a loyal customer, *****! Your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to work with you again in the future.

• Review fromDante M

  Date: 09/01/2023

  1 star

  Dante M

  Date: 09/01/2023

  ******** **** ***** **** ***** 40% interest on financing. This should not be legal, but it is in Canada.

  MDG

  Date: 27/04/2023

  We are sorry to hear about your impressions about our business, ******! We strive to provide the best possible experience to our customers. Please be advised that MDG offers fully open term contract that you can pay off at any time you want. You can increase your minimum payments, put an extra money upon your balance or pay off the contract earlier, without any penalties or fees. That's how you will save on the Interest.

• Review fromLinda S.

  Date: 01/12/2022

  1 star

  Linda S.

  Date: 01/12/2022

  I just bought a ******** ******* *** phone which came with FREE *** ****** 2 cameras. When I had called them to see why I was charged 1649.00 the site said 1099.00 for non-members and 799.00 for members she had said it was the combo package [phone & cameras} I told the cameras were free and she said they wasn't I have it on my order which says free, they want me to send cameras back and they would credit my account 100.00 and see if they can charge me 1099.00 for the phone. ***** ****** *** * *****

  MDG

  Date: 24/03/2023

  We apologize for the inconvenience you have experienced, *****! A ticket has been created for your file and we are glad to know that the resolution was provided in a timely manner. As our records indicate, the price/monthly payment amount have been adjusted. Any other assistance or concerns, please contact us directly on ###-###-####.

• Review fromFerdinand A

  Date: 29/11/2022

  4 stars

  Ferdinand A

  Date: 29/11/2022

  Fully satisfied and i appreciate how the deal went..Thank you very much

  MDG

  Date: 16/03/2023

  Thank you for sharing your experience with us, *********! We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon.

• Review fromKerry H

  Date: 23/11/2022

  1 star

  Kerry H

  Date: 23/11/2022

  **** *** **** ******* ***** ******* ,
  Treat their customers horribly an I mean horribly.
  Worst part is nothing gets done to these people,
  Selling products that go for In store for $399 they mark it up for $699 how is this Even legal!!!!

  MDG

  Date: 10/03/2023

  Thank you for your review, *****! We are sorry to hear that you're unhappy with your experience. Please be advised that MDG offers fully open term contract that you can pay off at any time. You can increase your minimum payments, put an extra money upon your balance or pay off the contract earlier, without any penalties or fees to save on the Interest. You can always join our MDG Benefit Club for lower prices on the items or check for the deals on selected items. We strive to provide the best possible experience to our customers. For any further concerns or assistance needed, please reach us directly on ###-###-####.

• Review fromBrandon H

  Date: 19/11/2022

  1 star

  Brandon H

  Date: 19/11/2022

  They have a club membership that is snuck in with sales. Called in on October to have the 8.95 membership fee canceled, and refunded. The customer service agent said that he could not refund the amount, but will cancel the membership. Come November Pending ORIG CO NAME:MDG USA Inc. CO ENTRY -$8.95 on my debit card statement. Despicable business practice that gets pushed on consumers. With a lack in honesty. I'm assuming because of commissioned based sales, instead of "at will" Hourly with performance reviews by the public. Never financing with this company again.

  MDG

  Date: 08/03/2023

  Thank you for your review, *******! We are sorry to hear that your experience with us was not an amazing one. You have opted in for Club Subscription at the time of submitting the order. What happens is, that when the Account is paid for in full the monthly charge for MDG Purchase Benefits Club Subscription is still applied, therefore a balance/payment is still processed until a new order is invoiced and then the monthly charges are transferred to the new order, or until the Club Subscription is cancelled. As per the request, the Club Subscription has been terminated in November 2022. For any other concerns, you can reach us directly on ###-###-####.

• Review fromBill Kinney

  Date: 07/11/2022

  1 star

  Bill Kinney

  Date: 07/11/2022

  *** ** *******. I had to switch accounts they told me my refund was gonna be in my bank a week ago* ***** ***** **** **** **** **** ******* *** ********** ***** **** **** *** ****** **** *** ****** ****

  MDG

  Date: 07/02/2023

  Thank you for sharing your feedback, *******! As our records indicate, the refund was posted for November 8, 2022. It takes 2-5 business days for the money to be visible in your bank account after the refund date. For any further concerns, we will be happy to assist you directly on ###-###-####.