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Business Profile

Online Retailer

AN & Associates

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

This profile includes reviews for AN & Associates's headquarters and its corporate-owned locations. To view all corporate locations, see

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AN & Associates has 7 locations, listed below.

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    Customer Review Ratings

    1.04/5 stars

    Average of 103 Customer Reviews

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    Review Details

    • Review fromLaila K

      Date: 04/05/2024

      1 star
      Horrible Customer Service. Item shipped in incorrect color. Instead of resolving quickly offering refund, photo requested on incorrect product. After three business days no return label has been provided.
    • Review fromChris C

      Date: 15/04/2024

      1 star
      **** * ***** **** **** ****** **** ****** I ordered a pair of **** **** *****. I got sent a pair that was not brand name in a very small size. It was made of cheap thin fabric and bad stitching. I threw them right in the trash ******* * **** **** * *** *******. ****** ** *** ***** **** ***** * **** * ***** **** ******* **** **** ****** * ******** $50.00 out the window...
    • Review fromJennifer W

      Date: 12/04/2024

      1 star
      ** * ***** **** **** ***** * ****** Items were received late, nothing like described and I’ve been unable to return them. **** *** ** ***** *** **** **** **** **** ****** *** *** it was an $80 error on my part
    • Review fromColleen M

      Date: 05/04/2024

      1 star
      ****** * *** ******* ** an umbrella order. This company is using major tv networks to claim legitimacy on their website. I waited four weeks while the item that was supposed to arrive in one week was shipped from china--two umbrellas that are eight the colors nor the style I ordered arrived. In order to return in 30 days by their return policy, I am to not return them to the Los Angela address from whence they came, and not the Ontario Canada **** shell company, but China - -some dude in china. I am reporting them to every agency and tv network. I have also opened a claim through my method of payment. I would be very very concerned if I had used a credit card with them. **** ******** **** *** ******** ******
    • Review fromJames L

      Date: 03/04/2024

      1 star
      I ordered some wings from this company, *** ** *** ***** ****** ** ** *******. The product pictures ******* ******* ********** in that, the item I received in no way matches the product described, nor shown in the photographs. I contacted this company, provided photos that clearly reveals how badly they misrepresented their product. In turn, they tap danced, and offered "canned" responses to my attempts to get a refund. Then, I came to learn that they wanted the product shipped back to China, which would pretty much match what I paid for the product. The requirements they put in place to return their product pretty much ensure that customers will not bother returning the product!
      ****** ** **** ********* ** ** *** ****** ***** *** ** **** *** ******* ** **** **********
    • Review fromKim W.

      Date: 18/03/2024

      1 star
      * ***** **** ** **** **** * ***** this company is a marketing firm that allows sellers to sell ********** items as the real thing. The clothing I bought smells awful and it is absolute garbage. ****** **** ******** **** ***** *** ***** *** ******** ** **** ********
    • Review fromRob H

      Date: 15/03/2024

      1 star
      ** * *** *** ****** ** **** **** **** * ****** * ******
      Dealing with this company pretty much feels like you are dealing with a **** organization.
      Ordered Cross, took an insane amount of time to receive them, then when they arrived they were the wrong size. I've emailed them numerous times and they take a long time to respond. I have asked for a return shipping address many times but they still have yet to provide anything other than a statement that I have to pay to return the order they messed up on back to China.
      ** *** ***** ******** **** **** ********
    • Review fromHope J

      Date: 27/02/2024

      1 star
      ** ********* ** *** **** ** ******** ****...I ordered 3 pair of **** Blue Jeans through them on *** *** as they claimed to sell them. I got a knock off version of the jeans. Disputing charges through ******.
    • Review fromJosie S

      Date: 16/02/2024

      1 star
      Paid with my debit card, the description is "****** ***** **** ****** ******". **** **** ***** I DID NOT USE ****** FOR THIS TRANSACTION. No email with payment confirmation, no shipping, no nothing.
    • Review fromMelissa D

      Date: 08/02/2024

      1 star
      **** ** *** * ********** ******** Filed a dispute with ****** regarding their **** **** **** **** jeans. Never received email confirmation of order. No packing slip with order when the fake jeans arrived. I called the number provided by ****** and it went straight to voice mail. There was no return call. This is dragging out and my only hope to get my money back is that ****** upholds their policy to refund. Horrible experience.

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